Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 46

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
467 Reviews
4.7

467 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

Languages Spoken

Cantonese Cantonese

English English

View more languages

467 Reviews of Sam Chau

August 24, 2020

Dealership Rating
Employee Rating

Awesome! The dealership was straightforward, honest, and easy to work. My salesperson either answered my calls or returned my calls within reason. All my questions were answered. The communication was More

by DAYREGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raya Eli, JT

Aug 24, 2020

Westside Lexus responded

We are so happy to hear that you had such a transparent experience at Westside Lexus. Congratulations on your new car and we hope to see you again down the road!

August 21, 2020

Dealership Rating
Employee Rating

Overall great experience. Courteous and attentive staff, quick process...definitely felt like I was calling the shots, which is rare in this industry! Will definitely recommend Westside going forward More

by csa.houtx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2020

Westside Lexus responded

We appreciate your positive feedback! It is our goal to provide guests with a comfortable sales experience and we're so glad to hear that out Westside Lexus team came through and delivered. Safe travels in your new ride!

August 11, 2020

Dealership Rating
Employee Rating

Beautiful showroom creating an extremely enticing experience picking out my new car! No doubt that it had to be Westside Lexus! The sales and finance departments are very prompt and made the process More

by niem001
Recommend Dealer
Yes

Other Employees Tagged: Homer Hsu , Nam Pham

Aug 11, 2020

Westside Lexus responded

Reviews like this one always make us smile! We're so happy to hear that Sam and the rest of the Westside Lexus team made your car-buying experience straightforward and stress-free. Thank you for your confidence in us, and we hope you're loving your new vehicle!

July 19, 2020

Dealership Rating
Employee Rating

Very nice and professional salesmen. They were very willing to help make the sale. Also attentive to what type of vehicle I was looking for. More

by jgarza817
Recommend Dealer
Yes

Other Employees Tagged: Shawn An

Jul 20, 2020

Westside Lexus responded

Thank you for sharing such fantastic feedback. At Westside Lexus, we are dedicated to finding the best option for guests and I am glad to hear that our team worked hard to meet your needs!

July 14, 2020

Dealership Rating
Employee Rating

Sam Chau made us felt very welcome. He is very quick and patience. We are delighted with his help from the start. Thank you. Khanh Nguyen More

by KLN_PROP
Recommend Dealer
Yes
Jul 14, 2020

Westside Lexus responded

We really appreciate the five-star review, Khanh! It's great to hear that Sam delivered such friendly and efficient service. Thank you for coming to Westside Lexus!

June 25, 2020

Dealership Rating
Employee Rating

Our experience at Westside Lexus was enjoyable. It’s a beautiful dealership that seems to exude a calm and peaceful atmosphere. Everyone was very polite and customer focused. More

by FALAWRENCE
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Jun 26, 2020

Westside Lexus responded

It's wonderful to hear that you felt comfortable working with our team at Westside Lexus! Thank you so much for taking the time to rate us five stars. We hope you enjoy your new vehicle and that we have a chance to work together in the future.

June 21, 2020

Dealership Rating
Employee Rating

Clean spacious environment with courteous staff, Sam Chau was friendly and easy to deal with. Cheerful disposition from all of the staff. Thank you Westside Lexus. More

by Westside customer
Recommend Dealer
Yes
Jun 22, 2020

Westside Lexus responded

Thank you for taking the time to review Westside Lexus! We are glad to hear that you enjoyed the service & amenities at our location. See you next time!

June 17, 2020

Dealership Rating
Employee Rating

Had a great experience at this dealer! They really give you Lexus service. Highly recommend this place, if you are looking for Good Service Lexus Dealer!! More

by Leo
Recommend Dealer
Yes
Jun 17, 2020

Westside Lexus responded

Thank you for taking a moment to write us a five-star review, Leo! Our team looks forward to working with you during your next visit to Westside Lexus!

June 02, 2020

Dealership Rating
Employee Rating

Great customer services !!! Love the place and the people here. Professionalism , issues quickly resolved . I like how Judy was greeting me and helping me with the finance . More

by TWINTRAN
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Danny Garza , Nam Pham

Jun 09, 2020

Westside Lexus responded

Hi TWINTRAN! We pride ourselves on our customer service, so we are happy to hear that you were able to experience that with our team! Judy, Sam, Danny and Nam will all be excited to hear your feedback. Thanks again for choosing Westside Lexus.

December 29, 2019

Dealership Rating
Employee Rating

Excellent service Very good service, as good as before. Will definitely choose it again the next time, even though the price was not as good as we expected. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sinh Pham

Jan 10, 2020

Westside Lexus responded

We're glad our service is above and beyond what you expected! Thanks for the kind review!

...
46

Dealership Inventory (552 Vehicles)

new 2026 Lexus NX 350h car, priced at $59,708
2026 Lexus NX 350h
new
N/A exterior
Automatic
All-wheel Drive
new 2026 Lexus IS 350 car, priced at $55,458
2026 Lexus IS 350
new
White exterior
Automatic
Rear-wheel Drive
new 2026 Lexus RX 350h car, priced at $60,433
2026 Lexus RX 350h
new
N/A exterior
Automatic
All-wheel Drive
new 2026 Lexus LX 700h car, priced at $123,358
2026 Lexus LX 700h
new
N/A exterior
Automatic
Four-wheel Drive
new 2026 Lexus RX 350h car, priced at $70,698
2026 Lexus RX 350h
new
N/A exterior
Automatic
All-wheel Drive
new 2026 Lexus UX 300h car, priced at $43,485
2026 Lexus UX 300h
new
N/A exterior
Automatic
Front-wheel Drive