Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 45

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
487 Reviews
4.7

487 Reviews

Write a Review

Dealership Experience

7 yrs, 1 mo

Languages Spoken

Cantonese Cantonese

English English

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487 Reviews of Sam Chau

February 13, 2021

Dealership Rating
Employee Rating

Excellent experience working with the team to make my selection, learn about service abs operating features of my new vehicle as well as financing it. More

by homeshopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2021

Westside Lexus responded

Thank you for posting a review about your recent purchasing experience at Westside Lexus! We are delighted to hear that you learned about the features of your new vehicle so you can be confident out on the roads. Have a great week!

February 05, 2021

Dealership Rating
Employee Rating

Sam was so helpful and patient with me. Made it quite enjoyable to buy a new car. I will definitely make Lexus nice place for the future. More

by belindahouston1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Shafer

Feb 05, 2021

Westside Lexus responded

There's nothing better than hearing that our team made car-buying easy! Thank you for putting your trust in the Westside Lexus team. We wish you many safe and happy miles ahead!

January 24, 2021

Dealership Rating
Employee Rating

Excellent and professional services from the time we scheduled the test drive until we drove the car out of Westside Lexus. This dealership is much better than Sterling McCall in Southwest Frwy More

by huysuong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Solomon , Mike Shafer, Receptionist attended the front desk when we arrived on 1/23/21 afternoon was very nice and professionally greeting us

Jan 25, 2021

Westside Lexus responded

Your feedback means so much to all of us. Here at Westside Lexus, it is our goal to deliver a seamless experience and we're so glad that came through to you!

January 22, 2021

Dealership Rating
Employee Rating

Went to dealership twice. First time the sales rep had to hand me off to another rep whom I experience a language barrier with. Second time I had a great experience More

by mskeoisha
Recommend Dealer
Yes
Jan 24, 2021

Westside Lexus responded

Thank you for giving us another chance to impress you here at Westside Lexus, and we couldn't be happier to hear that you had a great experience. If there is anything more we can do to assist you, please don't hesitate to give us a call or come back and see us again.

January 15, 2021

Dealership Rating
Employee Rating

Sam was pleasure to work with. He was very helpful and accommodated our requests. Communicated well before and after sales. Car was also cleaned well. More

by ZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2021

Westside Lexus responded

It makes us happy to know that Sam delivered a five-star worthy car-buying experience. Thank you for sharing this feedback about him and your time working with our Westside Lexus team! We hope that you absolutely love your new vehicle.

January 08, 2021

Dealership Rating
Employee Rating

Awesome experience. Sam made it easy with making the deal happen on the phone. Came in and signed a few papers and we were done! More

by nelson.varughese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Shafer

Jan 08, 2021

Westside Lexus responded

Thank you for taking the time to review us, Nelson! We appreciate your business and are happy to hear you enjoyed working with Sam - we'll pass that along. Congratulations on your new vehicle, Westside Lexus appreciates your business, and best wishes for the new year.

December 28, 2020

Dealership Rating
Employee Rating

It was a great experience. I would recommend westside lexus to my friends. Everyone was very friendly and the negotiation of the vehicle went smoothly. My wife is extremely happy with her vehicle. Thank More

by sharris17502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2020

Westside Lexus responded

Congratulations to your wife on her new vehicle! We appreciate your business and are happy to hear that you had such an exceptional purchase experience. Drive safely, and we hope to earn your business again at Westside Lexus!

December 28, 2020

Dealership Rating
Employee Rating

I Love it! The sales man is very nice and knowledgeable. He was very sweet ans funny. I found exactly what I was looking for. Will refer him customers. More

by lanalely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Homer Hsu , Nam Pham

Dec 28, 2020

Westside Lexus responded

Thank you for taking the time to review us! Hearing that you are so confident in the Westside Lexus team made our day. We appreciate your business and are wishing you many safe and happy miles in your new vehicle!

December 24, 2020

Dealership Rating
Employee Rating

Nice environment in office. Everyone we dealt with was very courteous and friendly. The closing was well planned and was completed in a timely fashion. Very satisfied More

by Jconway3602
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham

Dec 24, 2020

Westside Lexus responded

Customer satisfaction is our priority so this is wonderful feedback to see. Thank you so much for shopping with us at Westside Lexus! We hope that you continue to love your new vehicle.

December 12, 2020

Dealership Rating
Employee Rating

Sam Chau was very helpful in all aspects in his dealings Sam Chau was very helpful in all aspects in his dealings with me. I was very satisfied with his excellent service. He has assisted me in every way on More

by adelina_brothers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Loving

Dec 14, 2020

Westside Lexus responded

Thank you for the great review! We are so happy to hear that Sam could assist with your purchase and explain the features of your new vehicle so you can be confident out on the road. Happy driving! - Westside Lexus team

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