Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 6

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
482 Reviews
4.7

482 Reviews

Write a Review

Dealership Experience

7 yrs, 1 mo

Languages Spoken

Cantonese Cantonese

English English

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482 Reviews of Sam Chau

December 19, 2025

Dealership Rating
Employee Rating

All the staff was very nice, friendly and professional young lady. Lauren was great and we felt like we had known her forever. She was very knowledgeable and thorough showing us all our options. She descr More

by ONOFRE.J62318
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Goldman, Ronnie Samuel

Dec 22, 2025

Westside Lexus responded

Hi Joe and Diane! It means so much that you trust Westside Lexus with your business! Thank you for sharing this wonderful feedback about Lauren, Sam, and Ronnie. We will pass this along to them!

December 17, 2025

Dealership Rating
Employee Rating

David was a great salesman, very kind and not pushy. Dealing with the finance guy on the other hand felt very rushed. I was very uncomfortable and it made the process of buying a car for the first time More

by meganmorgan2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff

December 17, 2025

Dealership Rating
Employee Rating

Steve made my buying process so painless. I was in and out In a reasonable time. My car was prepped pretty quickly. Dealership is top notch with waiting area and courtesy. More

by sltfuture
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann

Dec 17, 2025

Westside Lexus responded

We are delighted to hear that Steve made the buying process a breeze for you at Westside Lexus. Congratulations on your new car! We hope to see you again down the road.

December 15, 2025

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Employee Rating

Great dealership, Really great salesmen, know what they are talking about. Not pushy, loved that and very helpful. Bought a car!! More

by twelvenorth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Breaux, John Breaux

Dec 15, 2025

Westside Lexus responded

Congratulations on your new car! We're glad the Westside Lexus team made the process easy and enjoyable. See you next time!

December 08, 2025

Dealership Rating
Employee Rating

Steve is very personable, and made the process fun. Finance portion was a breeze too. More

by pamela.bricker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann

Dec 08, 2025

Westside Lexus responded

Pamela, thank you for leaving Westside Lexus your positive feedback! Steve will appreciate your kudos.

December 05, 2025

Dealership Rating
Employee Rating

Alex is a true professional. He is knowledgable, courteous and very helpful. He did a great job of guiding me through the order/purchase process. Alex was prompt in returning in More

by docegan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sinh Pham, Alex Owens

Dec 08, 2025

Westside Lexus responded

Thank you for sharing your experience with Alex! We're pleased to hear his assistance made your purchase smooth and informative. Enjoy your new vehicle, and we look forward to seeing you again at Westside Lexus!

December 03, 2025

Dealership Rating
Employee Rating

Great dealership with excellent customer service. Highly recommend this dealer for a smooth and trustworthy buying experience More

by vy.xdcb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Nguyen

Dec 03, 2025

Westside Lexus responded

We’re delighted to hear our team earned your confidence! Thank you from all of us at Westside Lexus and we hope you enjoy your new car.

November 24, 2025

Dealership Rating
Employee Rating

This is the only place I will buy a car. Every single staff member is knowledgeable and friendly. They always make me feel special. More

by TPEARMAN0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Stanberry, Joey Broussard

Nov 25, 2025

Westside Lexus responded

Thank you for choosing Westside Lexus and for your glowing review! We're thrilled to hear you feel special and supported by our team. We look forward to serving you again in the future!

November 23, 2025

Dealership Rating
Employee Rating

Beautiful dealership and sales people were very friendly but not pushy. Finance was a little pushy about warranty but I believe he had our best interest at heart about electronics warranty and I finally ag More

by andrewbelden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2025

Westside Lexus responded

Andrew, we're honored to have been part of such a special gift! We’re happy to hear that you and your wife are pleased with your new car. Thank you for choosing Westside Lexus, and congratulations on your 50th anniversary!

November 22, 2025

Dealership Rating
Employee Rating

The buying process was seamless. David had me in and out in an hour. Sam in finance was equally efficient. I will definitely recommend making them a priority when searching for a veh More

by texastrav75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff

Nov 24, 2025

Westside Lexus responded

We're overjoyed to hear that David and Sam made your experience at Westside Lexus seamless and quick! Thank you for your recommendation and we hope to see you in the future!

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