Sam Chau | Page 6

The buying process was seamless. David had me in and out in an hour. Sam in finance was equally efficient. I will definitely recommend making them a priority when searching for a veh David had me in and out in an hour. Sam in finance was equally efficient. I will definitely recommend making them a priority when searching for a vehicle. More

by texastrav75 Verified Customer Verified Customer

Report | Print

Purchased our second Lexus from Westside Lexus. John Loving and Homer Hsu are the best! John Loving and Homer Hsu are the best! More

by g-man Verified Customer Verified Customer

Report | Print

I would like to appreciate Mr. Doug Phillips for his dedication, attention to detail and for overall being an exemplary person and sales man. Not once there was any confusion nor e Doug Phillips for his dedication, attention to detail and for overall being an exemplary person and sales man. Not once there was any confusion nor errs in the process. He also presented me with some options in regards to having the paperwork sent -FedEx - as I was out of town. It is awesome being represented by Him and I assure you I will be referring friends and family. Thank you for your knowledge and kindness Doug. Finally, I would like to thank the Rest of the Team at Westside Lexus for their politeness and wonderful attention. Definitely a World Class Service where the Client is never undermined. Thank You. More

by efrain3 Verified Customer Verified Customer

Report | Print

Catalina K. Is an amazing sales associate! She is very knowledgeable and passionate person. She made the buying process very easy and care free! Thank you fo Is an amazing sales associate! She is very knowledgeable and passionate person. She made the buying process very easy and care free! Thank you for all your help! Mike More

Report | Print

Homer, John and Mike are simply amazing! This is my second purchase from this dealership and I appreciate the great team work to help me find my perfect vehicle This is my second purchase from this dealership and I appreciate the great team work to help me find my perfect vehicle More

by g-man Verified Customer Verified Customer

Report | Print

The dealership is first-rate in its facility appearance. We especially appreciated Adam’s friendliness, knowledge, patience, and attention to our interests in finding the right car for us We especially appreciated Adam’s friendliness, knowledge, patience, and attention to our interests in finding the right car for us More

by jgriffin15 Verified Customer Verified Customer

Report | Print

I had the absolute pleasure of working with Jay, the Internet Sales Manager, and Sterling, the Finance Associate, at Lexus Westside, and I cannot speak highly enough of their professionalism, dedication Internet Sales Manager, and Sterling, the Finance Associate, at Lexus Westside, and I cannot speak highly enough of their professionalism, dedication, and efficiency. Buying a car can often feel like a drawn-out and exhausting process, but Jay and Sterling completely redefined that experience for me. From start to finish, the purchasing process was handled with such precision and organization that the entire transaction took only about 45 minutes — truly remarkable. Jay set the tone from the beginning with his clear communication and genuine commitment to making the process smooth. He was transparent, attentive, and respectful of my time, which I greatly appreciated. Every detail was explained thoroughly yet efficiently, and he anticipated questions before I even had to ask. It was clear that he values his customers and takes pride in ensuring that they feel confident and informed throughout the process. When it came time to finalize the purchase, Sterling stepped in and carried that same level of professionalism through to the finish line. Finance is often the most time-consuming part of any car purchase, but Sterling streamlined everything perfectly. He was organized, prepared, and incredibly knowledgeable, walking me through each document with clarity while keeping the process moving quickly. Despite the short time frame, I never once felt rushed or overlooked — everything was handled with accuracy and care. What impressed me most was not just the speed of the process, but how seamless it all felt. Jay and Sterling worked as a team to ensure that there were no unnecessary delays, and their dedication to efficiency without sacrificing quality was evident. In under an hour, I was driving away in my new Lexus with complete confidence in my decision and gratitude for the experience. I wholeheartedly recommend Lexus Westside, and especially Jay and Sterling, to anyone looking for a hassle-free, professional, and truly enjoyable car-buying experience. Their level of service sets a new standard. More

by Jacobi_08 Verified Customer Verified Customer

Report | Print

My salesperson was Chong Lee. She went above and beyond and is a great asset to the Lexus team. She sold us our last Lexus and we will continue to use her. However, Sam Chau in She went above and beyond and is a great asset to the Lexus team. She sold us our last Lexus and we will continue to use her. However, Sam Chau in the financing department was immensely rude to me. He is a disgrace to the Finance Department. I hope his manager takes corrective action with him. More

by skhemkac Verified Customer Verified Customer

Report | Print

Westside Lexus made our purchase experience so smooth and easy! We will for sure be repeat customers. easy! We will for sure be repeat customers. More

by shannon.childress Verified Customer Verified Customer

Report | Print

The best experience. Friendly and knowledgeable employees. Made our buying experience go so smoothly. Highly recommend Westside Lexus. Friendly and knowledgeable employees. Made our buying experience go so smoothly. Highly recommend Westside Lexus. More

by mla826 Verified Customer Verified Customer

Report | Print