Sam Escobar
Sam Escobar at Mercedes Benz of Athens
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Sam Escobar

Service Advisor

Mercedes Benz of Athens

1886 Luxury Drive
Watkinsville, GA 30677

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not yet
rated
30 Reviews

Dealership Experience

10 yrs, 8 mos

Industry Experience

20 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

30 Reviews

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30 Reviews of Sam Escobar

September 28, 2023

Dealership Rating
Employee Rating

I had my suspension go out on the road, and I limped in to MB of Athens. They found the problem and fixed it. It was a $74.56 part with a $587 labor charge, not a problem. The two stars are for two reas More

by scs1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 26, 2021

Dealership Rating
Employee Rating

Great service department! Well worth the 40 mile drive from Conyers for good reliable service and 1st class loaners! B-Service for my Metris at 25,000 miles along with a noisy front brake. Good deal on More

by Turner Builders Inc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 13, 2021

Dealership Rating
Employee Rating

Best customer experience I’ve ever had at a dealership. Tonya was very detailed, thorough and professional. I’m very pleased with my vehicle purchase! More

by tamelajoycefin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Curtis R. Caldwell, Tonya Lee

Jun 13, 2021

Mercedes Benz of Athens responded

Hi, it really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Athens so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

March 13, 2021

Dealership Rating
Employee Rating

Can’t say enough about the service level I received at MB of Athens. John is the BEST sales person I have ever dealt with. Not pushy and made sure I was happy. Curtis in finance made the transaction quick More

by Atludloff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 29, 2021

Dealership Rating
Employee Rating

Excellent service and staff. Easy communication with the service department. Sam has always gone out of his way to ensure everything is completed in a timely manner. More

by joeyaray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cierra McMillian

Feb 02, 2021

Mercedes Benz of Athens responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2021

Dealership Rating
Employee Rating

The service was very good. Sam is easy to work with and takes care of his customers. Sales and service are excellent at the dealership. More

by walterholland
Recommend Dealer
Yes
Jan 28, 2021

Mercedes Benz of Athens responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2021

Dealership Rating
Employee Rating

I purchased my SUV from this dealer. Above and beyond exceptional. The service department is 10 stars. Mr. Sam Escobar is a gem. He makes sure everything is just as it needs to be. Thank you for your More

by teresarucker69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 26, 2021

Mercedes Benz of Athens responded

Hello, thank you so much for your kind words about your experience here at Mercedes-Benz of Athens. We try every day to satisfy our customers and it’s always nice to know when we succeed. Feel free to reach out to us if you need anything. Have a wonderful day.

January 25, 2021

Dealership Rating
Employee Rating

I've been dealing with Mercedes-Benz of Athen for years and they have always provided an excellent customer experience. Whether it be sales, or service, I feel that I am getting a good deal. I highly rec More

by GALBIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 26, 2021

Mercedes Benz of Athens responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

January 25, 2021

Dealership Rating
Employee Rating

Always the best! They always pay great attention to detail. The loaner program works well as I live in Atlanta. They deliver a loaner and pick up the car for servicing. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 26, 2021

Mercedes Benz of Athens responded

Hi Jim, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2021

Dealership Rating
Employee Rating

Sam and the staff have always treated me very good,they have worked with me on several occasions and I have always liked dealing with them More

by Craigdenomme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 26, 2021

Mercedes Benz of Athens responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

1

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