Tonya Lee

I wanted to take a moment to express my sincere gratitude for the exceptional service I received from MB of Athens, particularly from Tonya, during my recent car purchase experience. From the moment I rea for the exceptional service I received from MB of Athens, particularly from Tonya, during my recent car purchase experience. From the moment I reached out to the dealership, Tonya answered my call with warmth and professionalism. She took the time to understand my needs and patiently guided me through the process without any pressure. Tonya's dedication to ensuring that I had all the information I needed to make an informed decision was truly remarkable. I was especially impressed by Tonya's attention to detail, as she went above and beyond to provide me with numerous photos and updates throughout the purchasing process. Her willingness to address any questions or concerns I had, coupled with her genuine kindness, made the entire experience enjoyable and stress-free. Furthermore, the entire team at MB of Athens demonstrated a level of professionalism and customer service that exceeded my expectations. Despite purchasing a car out of state, I felt supported and confident throughout the process, thanks to their expertise and commitment to customer satisfaction. In particular, I appreciated the respect and patience shown by everyone I interacted with at the dealership. Each communication was handled with care and professionalism, making me feel valued as a customer. Overall, I cannot thank Tonya and the team at MB of Athens enough for their outstanding service. They truly made my car buying experience a memorable and positive one. I will not hesitate to recommend MB of Athens to friends and family in the future. Thank you for the best experience of purchasing a car that I have had. At the age of 63 I have bought many cars and by far this was the best experience. Much love for Tonya and her professionalism. . More

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Not willing to work with individuals it’s their way or no way. Treat you as second class citizen. Advise no one go there or deal with them. no way. Treat you as second class citizen. Advise no one go there or deal with them. More

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I love this dealership! My first purchase was 2013 and now I’m back to purchase a second vehicle. The first one is still in good shape thanks to the service department. So m My first purchase was 2013 and now I’m back to purchase a second vehicle. The first one is still in good shape thanks to the service department. So much so that I’m keeping that vehicle too. Curtis Caldwell in the finance department also assisted me this time with this new purchase. He is friendly, knowledgeable, and outstanding with the numbers! I also made a new MBNZATHENS friend in Tonya. She was very patient with me as I tried to decide on which vehicle. She also was extremely knowledgeable, friendly, and didn’t put any pressure. She actually listened to me which surprised me as I wasn’t even listening to my own ramblings. Tonya made the entire experience from initial outreach to car purchase an exceptional experience. I would definitely recommend her as well as the dealership to anyone looking for a vehicle purchase in Athens. More

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My salesperson was Tonya Lee. My wife and I truly enjoyed meeting her. She felt like an immediate friend. Her work ethic was amazing-she returned calls quickly (even when she was My wife and I truly enjoyed meeting her. She felt like an immediate friend. Her work ethic was amazing-she returned calls quickly (even when she was off), answered questions accurately and helped us through the whole process smoothly. I am 64 years old and have never had this easy and pleasant of an experience purchasing a car. The next time we need a car, I’m calling Tonya! More

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Tonya was great! ! Best experience I have ever had buying a car. Everyone was so nice and friendly. ! Best experience I have ever had buying a car. Everyone was so nice and friendly. More

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Tonya was amazing to work with! She made the car buying experience a complete pleasure! I have recommended her and Mercedes Benz of Athens to all our friends and family. She made the car buying experience a complete pleasure! I have recommended her and Mercedes Benz of Athens to all our friends and family. More

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Tonya Lee is wonderful to work with. Diligent but low key and we like that a lot. Very pleasant and likable personality, we wish Athens Mercedes had had a car we could have bought from Diligent but low key and we like that a lot. Very pleasant and likable personality, we wish Athens Mercedes had had a car we could have bought from her. Instead we found the style car we were looking for in Augusta and bought it there since cars are scarce and we did not want to wait any longer. More

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I appreciated how Tonya Lee provided me with excellent service. She went out of her way to make sure all my questions were answered. Tonya demonstrated the options that were unfamiliar to me on the car. I service. She went out of her way to make sure all my questions were answered. Tonya demonstrated the options that were unfamiliar to me on the car. I was glad she was my sales representative. More

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Best customer experience I’ve ever had at a dealership. Tonya was very detailed, thorough and professional. I’m very pleased with my vehicle purchase! Tonya was very detailed, thorough and professional. I’m very pleased with my vehicle purchase! More

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To say my experience with Tonya Lee was amazing would be an understatement! Tonya and Mr. Curtis Caldwell provided outstanding customer service to my mom and I. They are both very knowledgeable, friendly, a an understatement! Tonya and Mr. Curtis Caldwell provided outstanding customer service to my mom and I. They are both very knowledgeable, friendly, and patient. They worked diligently to get me the car I wanted. With Great Appreciation, Ericia Bailey More

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