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Shane McCarty
Refer Me
36 Reviews
Dealership Experience
16 yrs, 9 mos
Industry Experience
30 yrs, 4 mos
Languages Spoken
English
36 Reviews of Shane McCarty
February 06, 2023
I love this dealership! My first purchase was 2013 and now I’m back to purchase a second vehicle. The first one is still in good shape thanks to the service department. So m My first purchase was 2013 and now I’m back to purchase a second vehicle. The first one is still in good shape thanks to the service department. So much so that I’m keeping that vehicle too. Curtis Caldwell in the finance department also assisted me this time with this new purchase. He is friendly, knowledgeable, and outstanding with the numbers! I also made a new MBNZATHENS friend in Tonya. She was very patient with me as I tried to decide on which vehicle. She also was extremely knowledgeable, friendly, and didn’t put any pressure. She actually listened to me which surprised me as I wasn’t even listening to my own ramblings. Tonya made the entire experience from initial outreach to car purchase an exceptional experience. I would definitely recommend her as well as the dealership to anyone looking for a vehicle purchase in Athens. More
by Drtharinia
Other Employees Tagged: Curtis R. Caldwell, Tonya Lee
Helpful 
March 24, 2022
I appreciated how Tonya Lee provided me with excellent service. She went out of her way to make sure all my questions were answered. Tonya demonstrated the options that were unfamiliar to me on the car. I service. She went out of her way to make sure all my questions were answered. Tonya demonstrated the options that were unfamiliar to me on the car. I was glad she was my sales representative. More
by hudsonjones201
Other Employees Tagged: Curtis R. Caldwell, Tonya Lee, Dave Lee , Paula and Ivanca
July 22, 2021
Mercedes Dealership so all very squeaky clean and very polite. Just not very helpful so can't give proper rating. I'm sure the service would be first rate but I'll never know. I took a Mercedes in for at polite. Just not very helpful so can't give proper rating. I'm sure the service would be first rate but I'll never know. I took a Mercedes in for attention based on a recall notification. The letter stipulated that as well as attending to the recall, the service center would give the car a check over. I was interested in this part as I had recently acquired the vehicle and knew there were a couple of faults with it. After some time, I was handed the letter back and told the recall did not apply to my car (despite the car VIN matching the recall notice). As a result there was no further inspection of the vehicle. More
by GP
March 19, 2021
The dealership is outstanding. Every staff member I have met has been knowledgeable, kind and helpful in every way. My salesman took the overwhelming feeling away and guided me calmly through my purchase ex met has been knowledgeable, kind and helpful in every way. My salesman took the overwhelming feeling away and guided me calmly through my purchase experience. More
by poeticportraits
Other Employees Tagged: James Braxton III, Michael Hibbert, Dave Lee
March 16, 2021
Very nice and professional. 300 for a routine service seems pretty steep. But overall, very satisfied with the quality of work and the friendliness of all associates. seems pretty steep. But overall, very satisfied with the quality of work and the friendliness of all associates. More
by Keagen
February 01, 2021
Shane in the Service department is always informative, professional, answers all my questions and does an excellent job. I highly recommend him and MCB Athens professional, answers all my questions and does an excellent job. I highly recommend him and MCB Athens More
by lcohen
Other Employees Tagged: Kim Torres picked car up and Cory dropped car off both were friendly and professional
January 26, 2021
My first visit to Mercedes Benz of Athens and I was completely impressed. The staff are all super courteous and friendly. The dealership is immaculate with plenty of room to remain appropriately dist completely impressed. The staff are all super courteous and friendly. The dealership is immaculate with plenty of room to remain appropriately distances from other patrons. More
by Wilkinsonre
January 25, 2021
It was a great experience Shane is so nice. He kept me in touch while my car was being serviced for a few days. The only issue I have is they don’t make mask mandatory. My husband has had lung cancer and now touch while my car was being serviced for a few days. The only issue I have is they don’t make mask mandatory. My husband has had lung cancer and now Parkinson’s. All his doctors tell him not to catch this virus. But the people and service was great More
by kimlouc@gmail.com
Other Employees Tagged: The greeters when you drive in. Great
January 17, 2021
I bought my vehicle from this dealer many years ago. It has been a joy to own. They have always serviced it for me and have given me excellent, friendly service every time. I would recommend this dealer w has been a joy to own. They have always serviced it for me and have given me excellent, friendly service every time. I would recommend this dealer without hesitation to anyone interested in a Mercedes vehicle! More
by pulliamn
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