Sam Goevert | Page 36

I had a great experience at Dean Team Subaru! The whole process took a while due to delays on my end, but the whole time Sam was quick to answer questions, always had a trustworthy attitude, and was far fr process took a while due to delays on my end, but the whole time Sam was quick to answer questions, always had a trustworthy attitude, and was far from pushy. I really felt like they wanted me to leave happy. Thanks for the help Sam, we'll be back when we are ready for another new car! More

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Quick turnarounds! Friendly staff! Fair prices! I can’t thank the Dean Team enough for working with me. Overall a great experience. Will definitely be back some day! thank the Dean Team enough for working with me. Overall a great experience. Will definitely be back some day! More

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I always enjoy dealing with Dean Team Subaru/Volkswagen. Sam was an incomparable help. I come back because Dean Team are honest and always deliver. Sam was an incomparable help. I come back because Dean Team are honest and always deliver. More

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We've now bought two cars from Dean Team VW Subaru. Sam Goevert, John Ostlund and the whole staff make this the best car dealership around. They made it easy for us to test drive a variety of cars, find t Goevert, John Ostlund and the whole staff make this the best car dealership around. They made it easy for us to test drive a variety of cars, find the exact car we wanted and get a fair price and financing. If you're looking for a subie or vw, don't waste your time going anywhere else. More

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I had a great experience buying my new vehicle with Ryan Troll in Sales and Michael Harmon in Finance. Ryan was really friendly and knowledgeable and he was super helpful in explaining all of the differenc Troll in Sales and Michael Harmon in Finance. Ryan was really friendly and knowledgeable and he was super helpful in explaining all of the differences between models. He also conducted multiple searches for me to find just the right vehicle. Overall, it was a great experience. More

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The dealership was clean and I was met promptly. The salespeople are friendly. In this era of coronavirus, everyone respected social distancing and wearing masks...and, just made me feel comfortable, i salespeople are friendly. In this era of coronavirus, everyone respected social distancing and wearing masks...and, just made me feel comfortable, in general. Post sale customer service is terrible. Apparently, they are only interested in selling you a car and an extended warranty. If you have problems with either (car issues related to the sale) or errors with the extended warranty, they either are slow to respond or don’t respond at all. More

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Haven't bought a new vehicle in 12 years. The previous purchase was complex and sales-ie. Had a great experience at Dean Team Subaru purchase was complex and sales-ie. Had a great experience at Dean Team Subaru More

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Sam Goevert provided excellent customer service at all steps in the process. He totally knows his products and he's a great communicator. Thank you very much Sam steps in the process. He totally knows his products and he's a great communicator. Thank you very much Sam More

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My experience in this purchase was flawless, mainly attributable to the salesman, Sam Goevert. Sam went the extra mile, literally AND figuratively, in driving to Bloomsdale take me up to ballwin in ord attributable to the salesman, Sam Goevert. Sam went the extra mile, literally AND figuratively, in driving to Bloomsdale take me up to ballwin in order to close, as the ETA on the Crosstrek had run long. Sam took me through each facet which I was unfamiliar with on the new vehicle, explaining each function perfectly. Having been in the business myself for a quarter century I've had every possible line of BS thrown my way over the years on new car purchases. This deal was 180 degrees diametrically opposed. At a mere 25years old Sam has an excellent future as a salesman; SALES being the operative word. In my first call to Dean Subaru I told them what I wanted, I was a cash buyer with no trade & they said they'd beat any other dealer by $200. They asked what I'd been quoted at the others & upon giving those figures they actually did better than their first $200 statement. I posted the deposit over the phone, picked up my cashier's check at my bank & the rest is history. As far as the Crosstrek is concerned: IT'S PHENOMENAL!!! More

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Sam was great!! He respected our wishes entirely on the type of communications we wanted. He took the time to go over features multiple times, until we understood the differences between models and packag type of communications we wanted. He took the time to go over features multiple times, until we understood the differences between models and packages. Great experience! He found us the perfect model, color, and package! Love our new edition! More

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