Sam Gunnoe
Sam Gunnoe at Ferman Mazda - Brandon

Sam Gunnoe | Page 6

Service Advisor

Ferman Mazda - Brandon

9809 Adamo Dr
Tampa, FL 33619

Contact Me
4.5
77 Reviews

Dealership Experience

13 yrs, 1 mo

Industry Experience

13 yrs, 1 mo

Specialties & Trainings

Mazda Certified Service Advisor

4.5

77 Reviews

Write a Review

77 Reviews of Sam Gunnoe

October 14, 2018

Dealership Rating
Employee Rating

Awesome service I live in the Carrollwood Area and I go the distance to this Ferman Mazda because of the great customer service there provide every single time I visi More

by Sam33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2018

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

October 02, 2018

Dealership Rating
Employee Rating

battery replacement needed a new battery, Sam checked, mine was covered. everytime I have brought my car in, I have always had a pleasant experience. everyone is very fri More

by rosie9957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2018

Ferman Mazda - Brandon responded

Thank you for the good review. Happy to hear that you had a great experience working with Sam. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

September 30, 2018

Dealership Rating
Employee Rating

Love Ferman Mazda service Joe is such an awesome rep. He & Sam always go up & above to make sure our car is taken care of with the highest quality. KUDOS to Ferman Mazda servic More

by Dawn M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Jackson, Joe

Oct 03, 2018

Ferman Mazda - Brandon responded

Thank you for the good review. Happy to hear that you had a great experience working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 23, 2018

Dealership Rating
Employee Rating

Service appointment As always, my appointment time was prompt and the work was done timely as well. Sam is an outstanding service provider who keeps you updated throughou More

by Gilliard, Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2018

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 22, 2018

Dealership Rating
Employee Rating

Happy with service Our service advisor Sam was excellent. Very helpful and friendly, he took care of all our service needs. He has been our service advisor before and More

by Suz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2018

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments about Sam. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 19, 2018

Dealership Rating
Employee Rating

Post Collision Assessment Thank you for doing an assessment post collision/accident. It gives me peace of mind. Thanks Sam for being there consistently and remembering past pro More

by hamconnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donald

Aug 20, 2018

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 17, 2018

Dealership Rating
Employee Rating

A+ as always. I always have an excellent experience with Mazda service. Service is a strongpoint. Fortunately all our Mazdas have only ever needed routine maintenan More

by Jeff F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2018

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 25, 2018

Dealership Rating
Employee Rating

Service visit Needed some maintenance done. The price was reasonable and the work was done quickly while I waited.. Doesn’t get much better than that. Thanks Sam! More

by Dadwagon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2018

Ferman Mazda - Brandon responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 07, 2018

Dealership Rating
Employee Rating

Brandon Mazda Service Sam and the team at Ferman Brandon Mazda always go above and beyond for their customers. They are friendly and knowledgeable as well as keep you infor More

by ZoomZoom03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2018

Ferman Mazda - Brandon responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 03, 2018

Dealership Rating
Employee Rating

Friendly and expedient Easy to set up appointment. Nice and efficient dealer ship. Waiting area nicely stocked and comfortable with snacks, water, coffee, and tv. Chairs More

by Hilder@123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Daly

Jul 06, 2018

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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