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Sam Heidel

Overview Reviews (572) Inventory (232)

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Sam Heidel

Sam Heidel | Page 56

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!

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4.8

572 Reviews

I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!

Overview Reviews (572) Inventory (232)

Dealership Experience

6 yrs

Industry Experience

19 yrs

Specialties & Trainings

ASE Master certified technician

Toyota Certified Service Professional

4.8

572 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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572 Reviews of Sam Heidel

April 19, 2022

Dealership Rating

Employee Rating

I love this service center! They are efficient, thorough and have great customer service! I have not taken my car to be serviced anywhere else. They are efficient, thorough and have great customer service! I have not taken my car to be serviced anywhere else. More

by emeneses

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Justin Hogue

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Apr 19, 2022 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

April 19, 2022

Dealership Rating

Employee Rating

Great service and great people make for happy customers. Always a good experience at Rockwall Toyota Always a good experience at Rockwall Toyota More

by jventers

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 19, 2022 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

April 18, 2022

Dealership Rating

Employee Rating

Simply put we have two Toyota autos: 2001 Tacoma pickup and 2009 Sienna that are very dependable because of the Toyota maintenance team. No need for monthly car payments. and 2009 Sienna that are very dependable because of the Toyota maintenance team. No need for monthly car payments. More

by rrgross72

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Wade

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Apr 18, 2022 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 15, 2022

Dealership Rating

Employee Rating

Great experience as always! Will continue to come here for all my car service needs! Will continue to come here for all my car service needs! More

by orrens

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 16, 2022 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Toyota of Rockwall!

April 14, 2022

Dealership Rating

Employee Rating

I’ve bought multiple vehicles from this dealership and have always received excellent service and customer service from them. have always received excellent service and customer service from them. More

by JMTURNER08

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 16, 2022 -

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

April 02, 2022

Dealership Rating

Employee Rating

Excellent dealership. The staff is excellent and it’s priced competitively. Thanks for being great!!! The staff is excellent and it’s priced competitively. Thanks for being great!!! More

by VIVELEGUERRE

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 04, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 01, 2022

Dealership Rating

Employee Rating

Service was excellent and fast and I like it my car was clean i will go back to your dealer clean i will go back to your dealer More

by Johnandsiokcollier

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 01, 2022 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 31, 2022

Dealership Rating

Employee Rating

Excellent service. Employees knew exactly what they were doing and car finished on time. I would the services Employees knew exactly what they were doing and car finished on time. I would the services More

by Deborahs18Deborah Stinson

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kasey Boysaw , Larry Davis, Josue Gutierrez, Dan Landrum, Don Maddran, Cesar Martinez, Kevin McGuire, Juan Moran, Carlos Perez

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Mar 31, 2022 -

Toyota of Rockwall responded

Deborah, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

Mar 31, 2022 -

Toyota of Rockwall responded

Deborah, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 24, 2022

Dealership Rating

Employee Rating

The customer service from everyone was very friendly and attentive. I went in for an oil service, and someone was there to greet me as soon as I pulled in. My car was done in less then 45 minutes. They also attentive. I went in for an oil service, and someone was there to greet me as soon as I pulled in. My car was done in less then 45 minutes. They also made sure my car was clean before returning it to me and I thought that was great Thank you for making my experience amazing.❤️😊 More

by BABYDUSTY_2005

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kasey Boysaw , Larry Davis, Josue Gutierrez, Justin Hogue, Dan Landrum, Don Maddran, Cesar Martinez, Kevin McGuire, Juan Moran

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Mar 25, 2022 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 18, 2022

Dealership Rating

Employee Rating

I took my Lexus to the Toyota of Rockwall. I was very pleased with the work done. There was a Friendly atmosphere. Definitely teamwork and a professional Staff. I was very pleased with the work done. There was a Friendly atmosphere. Definitely teamwork and a professional Staff. More

by cedlsheets

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 20, 2022 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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