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Sam Heidel
Sam Heidel at Toyota of Rockwall

Sam Heidel

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
541 Reviews

I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!

Dealership Experience

5 yrs, 9 mos

Industry Experience

18 yrs, 9 mos

Specialties & Trainings

ASE Master certified technician

Toyota Certified Service Professional

4.8

541 Reviews

Write a Review

541 Reviews of Sam Heidel

May 12, 2026

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Employee Rating

Did great. ..... I'm not going to write 15 words just for this rating, nope. More

by Jphilips64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

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May 12, 2026

Toyota of Rockwall responded

Delighted our team could make your Camry service go smoothly. Thanks for the perfect rating. We look forward to your next visit.

May 07, 2026

Dealership Rating
Employee Rating

Mick and guys always kill it for us. We appreciate everything they do for us. More

by JAMES@5013TACTICAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott

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May 07, 2026

Toyota of Rockwall responded

It’s fantastic to know Mick and the team are consistently delivering great service for your Toyota 4Runner. Thank you for your continued trust. We look forward to assisting you again soon.

May 03, 2026

Dealership Rating
Employee Rating

I always take my RAV4 to this dealership for oil changes and the checkup . Was very glad to have the car wash up and working this time . More

by TEXANN89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

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May 03, 2026

Toyota of Rockwall responded

Thanks for trusting us with your RAV4 oil changes and checkups. We’re glad the car wash was up and running this time and look forward to helping keep your vehicle in great shape on your next visit.

May 02, 2026

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Employee Rating

I could not be more pleased to have purchased my Camry from Toyota of Rockwall. It is simplified and a smooth easy process when I need maintenance. Clear communication is shared regarding service, tine, More

by Omi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2026

Toyota of Rockwall responded

We’re thrilled your purchase and service visits were smooth and clearly communicated. Sam will be happy to know his professionalism, courtesy, and updates made a difference. Thank you for choosing us and enjoy your Toyota.

April 30, 2026

Dealership Rating
Employee Rating

Very nice and Sam took care of everything I needed , this will be my number one place to always bring my new car More

by Howsent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2026

Toyota of Rockwall responded

We’re happy Sam took care of everything for you. We’re honored to be your go-to for Toyota service. Thanks for the five star rating and we look forward to your next visit.

April 28, 2026

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Employee Rating

Always satisfied with service provided by Rockwall Toyota. Will continue to have my service done at Rockwall Toyota. More

by 7777mgsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

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Apr 29, 2026

Toyota of Rockwall responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 26, 2026

Dealership Rating
Employee Rating

The dealership has always been efficient with scheduling and providing service. They are always clear about work required. More

by JEFF3530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2026

Toyota of Rockwall responded

Your feedback about our efficient scheduling and clear explanations is greatly appreciated. We’re glad to support your Toyota Camry’s maintenance and look forward to serving you again.

April 25, 2026

Dealership Rating
Employee Rating

nothing to add to this review. service was excellent. Exactly what I expect from Toyota and this dealership More

by m-bgault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2026

Toyota of Rockwall responded

Thank you for your five-star review! We’re glad Sam and our team delivered the quality service you expect from Toyota for your Tacoma. We look forward to assisting you again.

April 25, 2026

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Employee Rating

Everything and everybody was professional, great experience. The chocolate chip cookies while you wait didn't hurt either. More

by pradog0207
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2026

Toyota of Rockwall responded

It’s wonderful to know everything ran smoothly and you felt well taken care of. We’re glad you enjoyed the chocolate chip cookies while your Toyota RAV4 Hybrid was serviced. We hope to assist you again soon.

April 24, 2026

Dealership Rating
Employee Rating

Excellent very good service I highly recommend for my friends and family thanks for the your service More

by Sjazavac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw, VU DOAN

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Apr 24, 2026

Toyota of Rockwall responded

We’re delighted you had an excellent service experience with your Toyota RAV4. Thank you for recommending us to your friends and family. We appreciate the chance to keep your vehicle running smoothly.

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