Sam Heidel

I was in a bad situation with my previous car, I decided to pay Dontrell and his team at Toyota of Rockwall a visit, and I can’t put into words how amazed and happy I am with my experience. The atmosphere w to pay Dontrell and his team at Toyota of Rockwall a visit, and I can’t put into words how amazed and happy I am with my experience. The atmosphere was welcoming, everyone was friendly, and they were able to work with what I had to get me into my first ever NEW truck that I am In love with, and can rely on. The BIGGEST thank you to Dontrell, Aubrey, Jeff, and the Toyota crew for taking the absolute best care of me. I owe these guys my life. If you’re in the market for a New, Used, or tired of the crap your car is putting you through, please go see these guys, I promise you will not regret it. I will never send anyone elsewhere! More

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The personnel are always professional and friendly for the most part. They keep you informed on progress and let you know of any other problems and options. the most part. They keep you informed on progress and let you know of any other problems and options. More

by obsbj.raid62 Verified Customer Verified Customer

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I’m satisfied with their workmanships. I was informed quickly on the progress of my car and the pick up. Thank you I was informed quickly on the progress of my car and the pick up. Thank you More

by Gloria5 Verified Customer Verified Customer

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My sales lady was very helpful and the price I paid and trade in value were fair. trade in value were fair. More

by pegtrejo Verified Customer Verified Customer

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Exceptional customer service! Sam always goes above and beyond, providing fantastic service and great insight every time we bring in any of our three Toyotas for maintenance. High Sam always goes above and beyond, providing fantastic service and great insight every time we bring in any of our three Toyotas for maintenance. Highly recommend! More

by DONALDFLORES9457 Verified Customer Verified Customer

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The warranty purchased at time of purchase was not what was told to us. Paid over $4,000 for what ended up free oil changes for 85,000 miles. Not what was told to us. Will not buy from here again. was told to us. Paid over $4,000 for what ended up free oil changes for 85,000 miles. Not what was told to us. Will not buy from here again. More

by jkka2005 Verified Customer Verified Customer

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The people at the dealership are really friendly and Sam Heidel is an excellent advisor. Heidel is an excellent advisor. More

by sfsprague42 Verified Customer Verified Customer

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As far as I'm concerned, they get my car up and running. I've using them since 2023 with the same car. I've using them since 2023 with the same car. More

by lanrekass1 Verified Customer Verified Customer

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The place seemed more like a country club than a dealership!! I was very impressed with the Customer Service!!! dealership!! I was very impressed with the Customer Service!!! More

by johnkellyspencer Verified Customer Verified Customer

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The service at Toyota of Rockwall has always been great. I have been taking my car there for 10 years. Also the coffee is good. I have been taking my car there for 10 years. Also the coffee is good. More

by cheryl3809 Verified Customer Verified Customer

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