Sam Heidel
Sam Heidel at Toyota of Rockwall

Sam Heidel

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

Contact Me
4.8
546 Reviews

I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!

Dealership Experience

5 yrs, 10 mos

Industry Experience

18 yrs, 10 mos

Specialties & Trainings

ASE Master certified technician

Toyota Certified Service Professional

4.8

546 Reviews

Write a Review

546 Reviews of Sam Heidel

June 03, 2026

Dealership Rating
Employee Rating

I believe the dealership strives to take care of it's customers. They took my car in for oil change on time and did it in a timely manner. More

by ray@raymahaffey.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

June 02, 2026

Dealership Rating
Employee Rating

I was very pleased with the way Sam handled my situation at Rockwall Toyota.. He did everything he said he would do.. More

by carlee6064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Jun 02, 2026

Toyota of Rockwall responded

It’s great to hear Sam took excellent care of your Lexus ES 350 and delivered on his commitments. We appreciate you trusting us with your service needs. We look forward to supporting you again.

May 30, 2026

Dealership Rating
Employee Rating

Everyone is nice and professional. Will definitely return. Mick, kasey , and sam are great advisors More

by Tuan74415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

May 30, 2026

Toyota of Rockwall responded

Delighted to hear our team provided friendly, professional service for your Toyota Highlander. Mick, Kasey, and Sam appreciate your kind words about their support. We look forward to caring for your Highlander again.

May 29, 2026

Dealership Rating
Employee Rating

The staff was very helpful. This location is much closer than the one I use to take it to. More convenient. More

by momathews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

May 29, 2026

Toyota of Rockwall responded

Happy to hear our team provided such helpful service and that our closer location made things more convenient for you. We appreciate your feedback and look forward to serving you again.

May 29, 2026

Dealership Rating
Employee Rating

Russ the sales person we felt with was Amazing to deal with. Please make sure you ask for him if you are looking to buy a vehicle. This is our second purchase from in in two years. More

by mazharismail24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Jun 01, 2026

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Russ and our team, and we look forward to working with you again.

May 12, 2026

Dealership Rating
Employee Rating

Did great. ..... I'm not going to write 15 words just for this rating, nope. More

by Jphilips64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

May 12, 2026

Toyota of Rockwall responded

Delighted our team could make your Camry service go smoothly. Thanks for the perfect rating. We look forward to your next visit.

May 07, 2026

Dealership Rating
Employee Rating

Mick and guys always kill it for us. We appreciate everything they do for us. More

by JAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott

May 07, 2026

Toyota of Rockwall responded

It’s fantastic to know Mick and the team are consistently delivering great service for your Toyota 4Runner. Thank you for your continued trust. We look forward to assisting you again soon.

May 03, 2026

Dealership Rating
Employee Rating

I always take my RAV4 to this dealership for oil changes and the checkup . Was very glad to have the car wash up and working this time . More

by TEXANN89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

May 03, 2026

Toyota of Rockwall responded

Thanks for trusting us with your RAV4 oil changes and checkups. We’re glad the car wash was up and running this time and look forward to helping keep your vehicle in great shape on your next visit.

May 02, 2026

Dealership Rating
Employee Rating

I could not be more pleased to have purchased my Camry from Toyota of Rockwall. It is simplified and a smooth easy process when I need maintenance. Clear communication is shared regarding service, tine, More

by Omi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2026

Toyota of Rockwall responded

We’re thrilled your purchase and service visits were smooth and clearly communicated. Sam will be happy to know his professionalism, courtesy, and updates made a difference. Thank you for choosing us and enjoy your Toyota.

April 30, 2026

Dealership Rating
Employee Rating

Very nice and Sam took care of everything I needed , this will be my number one place to always bring my new car More

by Howsent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Toyota of Rockwall responded

We’re happy Sam took care of everything for you. We’re honored to be your go-to for Toyota service. Thanks for the five star rating and we look forward to your next visit.

1
...

Dealership Inventory (260 Vehicles)

new 2026 Toyota Tundra car, priced at $65,641
2026 Toyota Tundra
new
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota Corolla Hybrid car, priced at $38,226
2026 Toyota Corolla Hybrid
new
Blue exterior
CVT
All-wheel Drive
used 2022 INFINITI QX50 car, priced at $24,402
2022 INFINITI QX50
used
Dynamic Sunstone Red exterior
CVT
All-wheel Drive
new 2026 Toyota Tacoma car, priced at $45,687
2026 Toyota Tacoma
new
Blue exterior
Automatic
Four-wheel Drive
used 2024 Toyota Tundra car, priced at $42,521
2024 Toyota Tundra
used
Ice Cap exterior
Automatic
Four-wheel Drive
used 2020 Toyota Corolla car, priced at $19,750
2020 Toyota Corolla
used
Oxide Bronze exterior
CVT
Front-wheel Drive