Sam Ibrahim

My wife wanted to check out the Lexus TX 350 to see if she would like it. From the moment we stepped into the dealer Sam was attentive, knowledgeable, and extremely helpful. Helped us understand the diffe she would like it. From the moment we stepped into the dealer Sam was attentive, knowledgeable, and extremely helpful. Helped us understand the differences in trim and features and went over everything about the car during the test drive very thoroughly. The dealership did not have the exact colors my wife wanted but within a few short days was able to get the exact car she wanted and she is so very happy. We are extremely excited to be driving a Lexus and look forward to to the next one! More

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The service is exceptional and efficient. They are very friendly- and of course, Lexus is the best brand car! They are very friendly- and of course, Lexus is the best brand car! More

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I had a great experience working with Sam Ibrahim at Lexus of Cleveland. He was professional, patient, and very transparent throughout the entire process. Sam took the time to explain everything clearly Lexus of Cleveland. He was professional, patient, and very transparent throughout the entire process. Sam took the time to explain everything clearly, kept me updated, and never made me feel pressured. Even when things took a little extra coordination, he stayed communicative and made sure I felt comfortable every step of the way. I truly appreciated his honesty and dedication to making the deal work. If you’re looking for someone knowledgeable and easy to work with, I highly recommend asking for Sam Ibrahim. Thanks again! More

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Lexus of Cleveland exceeded my expectations. Sam and the entire staff including the finance manager were professional, helpful, and communicative throughout the process. They provided an excell Sam and the entire staff including the finance manager were professional, helpful, and communicative throughout the process. They provided an excellent, seamless experience. More

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Dealership was conveniently located. Everyone was more than willing to assist in the car purchase Everyone was more than willing to assist in the car purchase More

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We had a great experience with Sam. He was very helpful, patient with us, answering all of my many questions and took the time to explain everything. The purchase process was seamless w He was very helpful, patient with us, answering all of my many questions and took the time to explain everything. The purchase process was seamless with Sam. From the initial test drive all the way through to the final purchase, it was clear that Sam priority was making sure we had a great experience. Highly recommend asking for him if you’re stopping by. More

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Sam was very halpful, throughout my purchase experience. I would recommend this dealership to others. I would recommend this dealership to others. More

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Metro Lexus was easy to deal with & worked hard at trying to get me the vehicle to meet my specifications. I was disappointed that I could not get the exact color and combination & features requested, That w to get me the vehicle to meet my specifications. I was disappointed that I could not get the exact color and combination & features requested, That was not the dealership’s fault. It is the building & distribution process & I did not want to wait any longer. I waited 6 months. The dealership staff were great & worked hard at making sure I was informed & happy with my purchase of the 2026 NX 350 hybrid. Sam kept me informed through the entire process & search. He was great to deal with. More

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We have been buying Lexus since 1989 when they first came out. We have always been pleased with our cars and the service Lexus provides. out. We have always been pleased with our cars and the service Lexus provides. More

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We had a great experience working with everyone here. Sam was very knowledgeable and easy to work with. We enjoyed our first experience buying a Lexus! Sam was very knowledgeable and easy to work with. We enjoyed our first experience buying a Lexus! More

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