Sam Jabbar

Fraud Alert! They act helpful and friendly until the moment the car is sold. After that, the service quality drops to negative. I was basically pushed into They act helpful and friendly until the moment the car is sold. After that, the service quality drops to negative. I was basically pushed into buying an extended warranty on a used car, with the classic line: “You can always cancel it later if you want.” That turned out to be complete xx. I bought the car in April 2025. In May 2025, I physically went to their office and filled out the cancellation form. It’s now March 2026, and the cancellation still hasn’t been processed. No refund. Nothing. Try calling Delio Coutinho, their Director of Finance (or rather the Director of Scam). Always “in meetings,” never actually gets anything done. Then there’s Shawn Bertrand, who claimed the cancellation should have gone through for months. It didn’t. At all. The rest of the employees are shady too, but at least they don’t seem to be outright lying, more like covering for their greedy lazy managers. At this point, it just feels intentional. Months of delays, zero accountability, and constant runarounds. If this isn’t deliberate stalling, it’s incompetence at a level that shouldn’t exist in a dealership. Fun Fact: Most positive reviews are fake. They bought the 5-star ratings. More

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Ashraf was a blessing to us . he worked very hard and got us a great deal.thanks to him and the whole team for a wonderful experience. I would highly recomend this dealership.. L he worked very hard and got us a great deal.thanks to him and the whole team for a wonderful experience. I would highly recomend this dealership.. Luis Platero and Margaret titus More

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Jesse and Jason made my husband and me feel valued and respected throughout the entire time it took to come to an agreement regarding the purchase of the Pilot. I would absolutely recommend the dealership respected throughout the entire time it took to come to an agreement regarding the purchase of the Pilot. I would absolutely recommend the dealership. More

by BOBKAUDIO Verified Customer Verified Customer

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Bad buying experience at this Dealer. They increase $600 from the contract agreement at the closing. The car did not have floor mats and no spare key which was not disclosed. They increase $600 from the contract agreement at the closing. The car did not have floor mats and no spare key which was not disclosed. More

by ROBY_G01 Verified Customer Verified Customer

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Great experience, those guys made it happen in great time , no hassle and they also were very helpful as a staff , no hassle and they also were very helpful as a staff More

by MBLADEN Verified Customer Verified Customer

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Dealership is great and also all the employees that work for this dealership are all great, pleasant and very knowledgeable. Also this dealership is one of the best well kept, very clean, I always love to c for this dealership are all great, pleasant and very knowledgeable. Also this dealership is one of the best well kept, very clean, I always love to come here to do car business. Raychiel the best sales lady. More

by STELLAKOSINSKI Verified Customer Verified Customer

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Made everything smooth and took their time ! Perfect! Highly recommend! Thank you for your help ! Perfect! Highly recommend! Thank you for your help ! More

by supercute316 Verified Customer Verified Customer

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The best scammers I've seen tell you that the car comes certified in Reliable. They sell you a $3,500 warranty without telling you anything. A $22,000 car. I'll end up paying $43,000. It had a small dent i certified in Reliable. They sell you a $3,500 warranty without telling you anything. A $22,000 car. I'll end up paying $43,000. It had a small dent in the front window and they didn't want to replace it. More

by EDDYDM8691 Verified Customer Verified Customer

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Jesse worked very hard to get my vehicle financed and did! I’m very grateful! did! I’m very grateful! More

by NDARNT Verified Customer Verified Customer

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The service was outstanding excellent professional very very good customer service 100% excellent I will refer my family and friends coworkers anyone that’s interested in a vehicle to go to Metro Honda and very good customer service 100% excellent I will refer my family and friends coworkers anyone that’s interested in a vehicle to go to Metro Honda and get the outstanding service that I received from the staff More

by NANA.ABDUL Verified Customer Verified Customer

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