Sam Lanier
Sam Lanier at Southern Volkswagen Greenbrier

Sam Lanier | Page 2

Parts Manager

Southern Volkswagen Greenbrier

1248 South Military Highway
Chesapeake, VA 23320

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4.2
22 Reviews
4.2

22 Reviews

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22 Reviews of Sam Lanier

November 23, 2024

Dealership Rating
Employee Rating

Great service they took care of my car and a short time, great service. Thank you. More

by OMARFLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Barnes , Timothy champion.

November 22, 2024

Dealership Rating
Employee Rating

Very prompt , excellent service, friendly concern response manner good helpful quick warming welcoming Complete satisfaction More

by carstonturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 21, 2024

Dealership Rating
Employee Rating

Too slow and wait is too long for aoil change. Other can do it 10 mins why can southern do what More

by ricklanden1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

November 03, 2024

Dealership Rating
Employee Rating

2 out of 3 service appointments I was told over 3 hour wait. The must recent appointment was canceled by the dealership the day before. I was sent a link to reschedule which I did. When I arrived told me More

by NH
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Service

October 29, 2024

Dealership Rating
Employee Rating

Service department is great. Good people who want to help you get your car fixed. More

by Samuel Higginbitham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Seyfert, Mike Barnes

Oct 30, 2024

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 10, 2024

Dealership Rating
Employee Rating

Great service! Highly Recommenced to everyone. Mike been help me for the last 6 months! More

by Victory auto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Seyfert, Mike Barnes, Terrence Gregory , Tavis (TJ) Tabb

August 25, 2024

Dealership Rating
Employee Rating

Southern Volkswagen is “OCD” . One Cool Dealership. Wes is very professional and I appreciate his expertise. More

by 6SpeedFloater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Seyfert, Mike Barnes, Terrence Gregory, Robert Webb, Cedric Hurston , Robert Boyd, Isaiah Graham, Eric MCKENNA-HALLAL, Tavis (TJ) Tabb

Aug 29, 2024

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 04, 2024

Dealership Rating
Employee Rating

I bought my car from this dealership one year ago. The car had your 15 point inspection and every other inspection to make sure it was ready to roll off your lot.Took my car in for routine service, oi More

by kathyfarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matthew Seyfert, Mike Barnes, Terrence Gregory , Tavis (TJ) Tabb

June 21, 2024

Dealership Rating
Employee Rating

As always I received Excellent customer service from the Southern team. I will continue to be a satisfied customer! More

by SMCCOLLOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Seyfert, Mike Barnes, Terrence Gregory , Allison Moore

Jun 25, 2024

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 17, 2024

Dealership Rating
Employee Rating

I was completely impressed by the professional courtesy of Matt and the entire staff. I had no intentions of buying or leasing a car. After listening to that team and how they educated me help me with my d More

by BRANALFLEM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 17, 2024

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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