Sam Lanier | Page 2
Parts Manager
Southern Volkswagen Greenbrier
1248 South Military Highway
Chesapeake, VA 23320
22 Reviews
Write a Review22 Reviews of Sam Lanier
November 23, 2024
Great service they took care of my car and a short time, great service. Thank you. great service. Thank you. More
Other Employees Tagged: Mike Barnes , Timothy champion.
November 22, 2024
Very prompt , excellent service, friendly concern response manner good helpful quick warming welcoming Complete satisfaction response manner good helpful quick warming welcoming Complete satisfaction More
Other Employees Tagged: Matthew Seyfert, Mike Barnes, Terrence Gregory, Chris Hallal, Robert Webb, Cedric Hurston , Tavis (TJ) Tabb
November 21, 2024
Too slow and wait is too long for aoil change. Other can do it 10 mins why can southern do what Other can do it 10 mins why can southern do what More
Other Employees Tagged: Matthew Seyfert, Mike Barnes, Terrence Gregory, Chris Hallal, Robert Webb, Cedric Hurston, Michelle Williams , Tavis (TJ) Tabb, Cynthia Walker
November 03, 2024
2 out of 3 service appointments I was told over 3 hour wait. The must recent appointment was canceled by the dealership the day before. I was sent a link to reschedule which I did. When I arrived told me wait. The must recent appointment was canceled by the dealership the day before. I was sent a link to reschedule which I did. When I arrived told me I had no appointment. However the sales department knew I had appointment ask me for appraisal. The wait time for oil change is ridiculous. The service department is a worst, out of many experiences of over 20 years at dealership. More
Other Employees Tagged: Service
October 29, 2024
Service department is great. Good people who want to help you get your car fixed. Good people who want to help you get your car fixed. More
Other Employees Tagged: Matthew Seyfert, Mike Barnes
October 10, 2024
Great service! Highly Recommenced to everyone. Mike been help me for the last 6 months! Highly Recommenced to everyone. Mike been help me for the last 6 months! More
Other Employees Tagged: Matthew Seyfert, Mike Barnes, Terrence Gregory , Tavis (TJ) Tabb
August 25, 2024
Southern Volkswagen is “OCD” . One Cool Dealership. Wes is very professional and I appreciate his expertise. One Cool Dealership. Wes is very professional and I appreciate his expertise. More
Other Employees Tagged: Matthew Seyfert, Mike Barnes, Terrence Gregory, Robert Webb, Cedric Hurston , Robert Boyd, Isaiah Graham, Eric MCKENNA-HALLAL, Tavis (TJ) Tabb
August 04, 2024
I bought my car from this dealership one year ago. The car had your 15 point inspection and every other inspection to make sure it was ready to roll off your lot.Took my car in for routine service, oi The car had your 15 point inspection and every other inspection to make sure it was ready to roll off your lot.Took my car in for routine service, oil change tire rotation state inspection. And was told that I needed tires. Very concerning that a car I bought from these guys one year ago now needs tires? Also I know balance is an additional charge but $149 for rotation when most places around there charge anywhere from $10 to $25, and that was the high-end until your price came out. So either I got ripped off when I bought the car with tires that won't last or your service center is trying to rip me off and sell me tires that I don't need More
Other Employees Tagged: Matthew Seyfert, Mike Barnes, Terrence Gregory , Tavis (TJ) Tabb
June 21, 2024
As always I received Excellent customer service from the Southern team. I will continue to be a satisfied customer! Southern team. I will continue to be a satisfied customer! More
Other Employees Tagged: Matthew Seyfert, Mike Barnes, Terrence Gregory , Allison Moore
May 17, 2024
I was completely impressed by the professional courtesy of Matt and the entire staff. I had no intentions of buying or leasing a car. After listening to that team and how they educated me help me with my d of Matt and the entire staff. I had no intentions of buying or leasing a car. After listening to that team and how they educated me help me with my decision. More
Other Employees Tagged: Matthew Seyfert, Terrence Gregory, Robert Webb

