Check out Sam Lotta's reviews on DealerRater

April 27, 2023

Dealership Rating

Employee Rating

Nice clean facility. Keith has a great disposition for sales and made us feel comfortable for our entire visit. He did an excellent job going over all the features and de Keith has a great disposition for sales and made us feel comfortable for our entire visit. He did an excellent job going over all the features and details of our new Atlas. Although the sign out front said “top dollar over KBB”, the initial offer from Trevor (I believe) was well below KBB. Keith and Sam made it right in the end. More

by Covertheearth

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Keith Coleman, Steven Robinson, Richard Stephan, Trade in evaluator

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Apr 27, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that you were given a great experience at our dealership. We hope you are enjoying your new vehicle. Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

April 26, 2023

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Employee Rating

Moises was great to work with. Very patient with our questions. It was an enjoyable experience! Very patient with our questions. It was an enjoyable experience! More

by artierogers53

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Moises Alvarez

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Apr 26, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that you were given a great experience at our dealership. We hope you are enjoying your new vehicle. Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

April 16, 2023

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Employee Rating

Every person we encountered was fantastic from the GM, Sam Lotta, to our Sales Person, Andy McQuiston, to Tyson in Finance. They made the entire process of leasing our Atlas easy and enjoyable! I highly Sam Lotta, to our Sales Person, Andy McQuiston, to Tyson in Finance. They made the entire process of leasing our Atlas easy and enjoyable! I highly recommend City VW of Highland! More

by LJSH4

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andy Mcquiston , Tyson

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Apr 17, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that you were given a great experience at our dealership. We hope you are enjoying your new vehicle. Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

April 06, 2023

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Employee Rating

I enjoy the dealership it’s very nice very pleasurable. The people are very friendly nice selection of cars and I found mine. Ha ha The people are very friendly nice selection of cars and I found mine. Ha ha More

by gertor55

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Trevor Accorsi, Sean Koester, Mike Pazda

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Apr 06, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that you were given a great experience at our dealership. We hope you are enjoying your new vehicle. Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

April 05, 2023

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Employee Rating

They originally screwed up on my financing, but they straightened it out. If it didn’t take them a year, they would get a much better rating. straightened it out. If it didn’t take them a year, they would get a much better rating. More

by Kathy

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Keith Coleman

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Apr 05, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that you could be assisted. We hope you are enjoying your vehicle. Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

March 18, 2023

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Employee Rating

We worked with Andrew McQuiston and Sam Lotta on the lease of our 2023 VW Atlas. The experience couldn’t have gone smoother! Andrew was thorough and great to work with from beginning to end. It was wor lease of our 2023 VW Atlas. The experience couldn’t have gone smoother! Andrew was thorough and great to work with from beginning to end. It was worth the drive from Chicago to get the car we wanted. Each person we encountered was as nice as could be. Would happily return to City VW of Highland any day! More

by Lisa H.

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andy Mcquiston , Keith Coleman

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Mar 20, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that you were given a great experience at our dealership. We hope you are enjoying your new vehicle. Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

March 10, 2023

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Employee Rating

City VW was such an amazing experience! Lameshia, Sam, and Andy all were fantastic during my experience car shopping. All three of them went about and beyond to exceed my needs and my wants Lameshia, Sam, and Andy all were fantastic during my experience car shopping. All three of them went about and beyond to exceed my needs and my wants! Would recommend to any VW customer! More

by j.creasbaum

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andy Mcquiston, Lameshia Rogers

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Mar 13, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that you were given a great experience at our dealership. We hope you are enjoying your new vehicle. Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

March 10, 2023

Dealership Rating

Employee Rating

There experience at City VW of Highland was wonderful. Keith and Sam were able to answer all of my questions and made the purchase of my new ID 4 as easy and straightforward as possible. Highly recommende Keith and Sam were able to answer all of my questions and made the purchase of my new ID 4 as easy and straightforward as possible. Highly recommended! More

by Noystopher

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Keith Coleman

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Mar 10, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that you were given a great experience at our dealership. We hope you are enjoying your new vehicle. Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

March 04, 2023

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Employee Rating

Clean friendly environment. Lameshia was amazing and attentive to all our questions and needs. Will definitely recommend to anyone Lameshia was amazing and attentive to all our questions and needs. Will definitely recommend to anyone More

by elsieboo.abby

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lameshia Rogers

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Mar 08, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that you were given a great experience at our dealership. We hope you are enjoying your new vehicle. Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

March 04, 2023

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Employee Rating

Had a wonderful experience trading in my old car for a new one. Lameshia was very helpful and friendly, making the entire process easy and fast. Highly recommended come check them out! new one. Lameshia was very helpful and friendly, making the entire process easy and fast. Highly recommended come check them out! More

by jhovannyj

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lameshia Rogers

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Mar 08, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that you were given a great experience at our dealership. We hope you are enjoying your new vehicle. Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

Sam Lotta | Page 4

General Manager

City Volkswagen of Highland

45 Reviews of Sam Lotta

Dealership Inventory (281 Vehicles)