Sam Maddalena | Page 8

Regular Maintenance and airbag relpacement I always receive excellent service from Hendricks. My service adviser, Kristi Richards, always takes great care of me. I've had my car serviced here f I always receive excellent service from Hendricks. My service adviser, Kristi Richards, always takes great care of me. I've had my car serviced here for many years First Sam Maddalena was my go to guy then after his promotion, Kristi has taken great care of me. Over the years, I have purchased 7 cars here for myself and my two boys. I will never buy anywhere else or have my car serviced anywhere else. More

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Hendrick Honda Service & Support I have purchased a 2003 and 2008 Honda Pilot from Hendrick and have has those vehicles serviced there also. The customer support from all of the Servi I have purchased a 2003 and 2008 Honda Pilot from Hendrick and have has those vehicles serviced there also. The customer support from all of the Service Tech's and Sam Maddalena has always been EXCELLENT and my vehicle comes out professionally serviced. I would highly recommend Hendrick for service!! More

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Always great service Christopher Bernard was my service rep this time around. He was excellent in all aspects. He made sure the factory recall on downloading the most re Christopher Bernard was my service rep this time around. He was excellent in all aspects. He made sure the factory recall on downloading the most recent software for Honda's potential power steering problem was done quick and efficiently. He was a pleasure to deal with in all aspects!! The other service rep I always like to talk to is: Sam Maddalena!! I have bought 4 cars with this dealership over the years and couldn't be happier!! Luis Lemus was the last salesman who sold me my 2013 Accord. Luis was just an excellent salesman to work with. He made sure we knew all the in's and out's of all the electronic gadgets with the new 2013. I wouldn't hesitate to send any of my friends to Hendrick Honda. You have an excellent staff in all respects!!!! More

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Service completed. Frank Palcios and Sam took care of my car even though I dropped it off late in the afternoon. Performed brake service and replaced a belt tensioner. Frank Palcios and Sam took care of my car even though I dropped it off late in the afternoon. Performed brake service and replaced a belt tensioner. Car was expertly repaired and returned when promised. Rich More

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01 civic for timing belt Took my 01 civic in for timing belt was done promptly , i wasn't able to pick car up for a quite a few days but they didn't bug me one bit ... I bough Took my 01 civic in for timing belt was done promptly , i wasn't able to pick car up for a quite a few days but they didn't bug me one bit ... I bought this Honda from them in 2001 and have always had it serviced over their . Sam and Tony in teh service dept are awesome guys and will bend over backwards to take care of you ... cant give a five as i have to be blown off my feet but they almost deserve it . More

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Excellent Quality of Service by a Team of Professionals. Even though I live in Ashburn, VA but I sitll drive almost 30+ Miles due to the quality of Service & advise I receive from Hendricks service team (Yea Even though I live in Ashburn, VA but I sitll drive almost 30+ Miles due to the quality of Service & advise I receive from Hendricks service team (Years ago by Al Adcock & now for the last 2+ years from their Service Director Sam Maddalena & his team of technicians). I used to visit Hendricks when I used to live close by in Alexandria but still continue to go there, even though its been 3 years that I moved to Ashburn and at least have a few dealerships closer to me than hendricks. While I have not purchased a vehicle from them, as I still use the one that I bought 5 years ago from NYC, but every since moving to VA 5 years ago, I visit Hendricks for my Accord's routine maintenance / inspections and found Sam Maddalena & the technicians very helpful & professional. In a nut shell. Would give at their service team 10 or 10. More

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Knowledgeable & Dependable Our family has purchased 6 cars from Hendrick Honda Woodbridge and 1 car from another dealer. Note we have been having all of our vehicles serviced at Our family has purchased 6 cars from Hendrick Honda Woodbridge and 1 car from another dealer. Note we have been having all of our vehicles serviced at Hendrick Honda since 2001 and we have been greeted with great dependable & knowledgeable service. My recent unscheduled service visit was this past Sunday afternoon and was greeted by Jeffrey Gossman. He addressed my concerns with a smile and honest response to my requested service question. The bottom line, I left satisfied with the knowledgeable workmanship along with a dependable service & sales teams at Hendrick Honda, for the past 14 years and years to come. Roger M Lorenzo More

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Bottom Line As long as Kristi Richards and Sam Maddalena are at the dealership - I will be there too. These two are honest. It is pleasure to do business with As long as Kristi Richards and Sam Maddalena are at the dealership - I will be there too. These two are honest. It is pleasure to do business with them. Nat Shannon needs to be recognized for his outstanding service as the shuttle driver. More

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Good Experience with Sam Maddalena and Bradely Elkins I am totally satisfy with their service oil change and change Serpentine Belt and specially Thanks to Sam Maddalena who is manager there and always re I am totally satisfy with their service oil change and change Serpentine Belt and specially Thanks to Sam Maddalena who is manager there and always ready to help it was really good experience with Sam Maddalena and Bradely Elkins...................... More

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Outstanding Service ( Sam Service Manager) We Love Hendrick Honda in the Past 7 years we bought 4 new Honda from Hendrick Honda from the Sale Associate Mr.(G) to Service Manager Mr. Sam they al We Love Hendrick Honda in the Past 7 years we bought 4 new Honda from Hendrick Honda from the Sale Associate Mr.(G) to Service Manager Mr. Sam they all outstanding people. More

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