Sam Mellenthin | Page 5

Fantastic service. Everything went super smooth. Sam made everything fast and was extremely accommodating. Very happy with the car and the process. Everything went super smooth. Sam made everything fast and was extremely accommodating. Very happy with the car and the process. More

Report | Print

Alex at the Truck Center was really great during the order, purchase and delivery process order, purchase and delivery process More

by TBERG1 Verified Customer Verified Customer

Report | Print

Rory was great to work with. The service/prep for the vehicle was not impressive. This was a used 2023 cargo van with only 2,500 miles which I traveled 175 miles to pickup. So The service/prep for the vehicle was not impressive. This was a used 2023 cargo van with only 2,500 miles which I traveled 175 miles to pickup. So all communication was done via phone online pictures. I had requested that they remove all the custom fixtures that were bolted down in the cargo space. They did remove fixtures but left all the holes exposed to the outside! This got fixed per my request. They also failed to fix a very fixable mud flap which was hanging loose and about to fall off. This was also fixed per my request. Also, damaged but not fixed was an interior molding piece which I got partial credit. Lastly, this nearly new van had only 1 key which I only learned about as I am about to leave the dealership and too late to raise an issue. Overall they were very nice to work with but I would say that their vehicle preparation needs work. More

by OWNER0 Verified Customer Verified Customer

Report | Print

I have always had great experiences with Roesch from the sales people to the service department. I would highly recommend this dealership. sales people to the service department. I would highly recommend this dealership. More

by hspeiden Verified Customer Verified Customer

Report | Print

I have been working with Justin for over 3 years he makes the purchasing experience a breeze the purchasing experience a breeze More

by HARRISON1341 Verified Customer Verified Customer

Report | Print

No pressure from these people 10 plus rating. I will recommend to everyone to Nick I will recommend to everyone to Nick More

Report | Print

After having gone to another Ford dealer about a week prior, and having a non-successful experience, we stopped in a Roesch Ford. Having been a prior Roesch customer, it had been a while since purchasing prior, and having a non-successful experience, we stopped in a Roesch Ford. Having been a prior Roesch customer, it had been a while since purchasing from them. This experience was perfection. Nick Petrasz greeted us for our appointment. He was kind, calm, and patient. After looking at and driving 3 different Bronco Sports, we finally settled on the one we liked best. Nick walked us through the payment process, negotiated with us to get the price point we needed to be, and ultimately earned our business. Sam Mellenthin in finance was also fantastic. Worked with us to get us to the payment we wanted, and had us out the door quickly. Highly recommend Roesch Ford for a great experience. Glad we went back after all these years. More

Report | Print

Justen and the Roesch team provided me with a great experience buying my first brand new car. Grateful to them for the stress free environment. experience buying my first brand new car. Grateful to them for the stress free environment. More

by jgarcia0415 Verified Customer Verified Customer

Report | Print

They charge you for things you don’t want. They just added without asking. I get charged 997 dollars for dealer installed option or service that I didn’t ask for. It should be included with th They just added without asking. I get charged 997 dollars for dealer installed option or service that I didn’t ask for. It should be included with the car price. More

by OSCAR.ARZETA Verified Customer Verified Customer

Report | Print

Nick and the rest of the crew was very helpful, knowledgeable, and patient showing me different vehicles , telling me pros and cons of different vehicles and mainly keeping me in my budget , thanks knowledgeable, and patient showing me different vehicles , telling me pros and cons of different vehicles and mainly keeping me in my budget , thanks to everyone , everything went smoothly , even Alex helped me get both vehicles home More

Report | Print