Sam Mercado | Page 20

easy drop, very nice and smooth operation. job done timely. vehicle passed through wash when done on the way out. thank you for your service timely. vehicle passed through wash when done on the way out. thank you for your service More

by MGOYETTE250 Verified Customer Verified Customer

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Always a pleasant experience every time. Service always on top of my needs and handle quickly. Always recommended to go there for service needs. Extremely satisfied on top of my needs and handle quickly. Always recommended to go there for service needs. Extremely satisfied More

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This has been the best service I've ever had in my life, hope you guys can tell you on with the best with the best service. Or so hope you guys can tell you on with the best with the best service. Or so More

by DJHASTYLE10 Verified Customer Verified Customer

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When you bring your car in for an oil change and tire rotation they are SUPPOSED to check the tire pressure. Obviously your service techs did not check my tire pressure because the dashboard has my Taho rotation they are SUPPOSED to check the tire pressure. Obviously your service techs did not check my tire pressure because the dashboard has my Tahoe at 30PSI instead of the 35 denoted on the label on my door. This is the SECOND time this has happened. Therefore I have zero confidence they are actually checking everything they are supposed to. Thankfully my lease expires soon because I will not be bringing my car back! More

by ELYSSA Verified Customer Verified Customer

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Not at all happy with service-communication with service dept was poor and we were told that the repair was not covered under warranty..$1700. out of pocket. Dealership blaming Warranty people and Warranty dept was poor and we were told that the repair was not covered under warranty..$1700. out of pocket. Dealership blaming Warranty people and Warranty people blaming Dealership. I have been out of town but will check further into this situation. If necessary I will notify the Manufacturer. More

by REREBARONE Verified Customer Verified Customer

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Great experience. 20 minutes for service maintenance appointment for tire rotation and oil change. And the best part was that it was covered by my warranty! appointment for tire rotation and oil change. And the best part was that it was covered by my warranty! More

by CMGFLA Verified Customer Verified Customer

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Without an appointment, my service was completed within 30 minutes; prior appoints required my vehicle to be in service for 3-4 hours which I found interesting. -Oil Change/Air and Cabin Filter/ Tire 30 minutes; prior appoints required my vehicle to be in service for 3-4 hours which I found interesting. -Oil Change/Air and Cabin Filter/ Tire Rotation @ 28k Miles More

by JASON.NEGRON1 Verified Customer Verified Customer

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The virtual (phone) encounters are consistently pleasant; the face to face interpersonal interactions need improvement. the face to face interpersonal interactions need improvement. More

by TMA0423 Verified Customer Verified Customer

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The service was excellent and duration for the oil change and rotation, etc. for the vehicle was just right, great service, thank you. That’s all folks! and rotation, etc. for the vehicle was just right, great service, thank you. That’s all folks! More

by LISVAZ0725 Verified Customer Verified Customer

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It was easy to make an appointment. My advisor knew I had a limited time and even finished my service earlier than was quoted. My service advisor was extremely easy to work with and was concerned with any pr a limited time and even finished my service earlier than was quoted. My service advisor was extremely easy to work with and was concerned with any problems or questions and made sure to answer them all and did not try rush me through the process. I would recommend them and give a 10 . More

by EGECHTMAN1948 Verified Customer Verified Customer

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