Sam Mercado
Sam Mercado at Lou Bachrodt Chevrolet Coconut Creek

Sam Mercado | Page 19

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

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4.0
213 Reviews

Languages Spoken

English English

4.0

213 Reviews

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213 Reviews of Sam Mercado

September 01, 2021

Dealership Rating
Employee Rating

Brought in my Truck for warranty service. My truck had an issue with some dash lights not working. The issue was repaired quickly and cleanly. More

by MGEHRING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your service experience at Lou Bachrodt Chevrolet We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with us met your expectations. We truly appreciate your business and for sharing your thoughts with us. Please stay safe!!

August 21, 2021

Dealership Rating
Employee Rating

Tienen un servicio muy profesional, se cumplió la cita en la hora indicada y en el tiempo previsto, Felicitaciones a Samuel y todo el equipo. More

by Pedro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle

Aug 25, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Pedro, ¡Muchas gracias por tu negocio! ¡Te apreciamos! ¡Creemos que Sam también es el mejor!

August 17, 2021

Dealership Rating
Employee Rating

I have been using this dealer for routine maintenance on my truck for years now. Always a polite and non pushy staff. Would highly recommend. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Brian, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

August 15, 2021

Dealership Rating
Employee Rating

I have bought four cars from this dealership in the last 6 years they are reliable and for the most part they have always tried to do the right thing More

by arecedu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Biskup, Matthew Gonsalves

Aug 16, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We just want to thank you for being such a good loyal customer to GM and to us!Thank you very much for always servicing and purchasing your vehicles with us ! We appreciate your business! We also wanted to thank you for always taking the time to fill out all the surveys that get sent your way!!!! It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself!

Aug 16, 2021

arecedu responded

I very much appreciate your letter, so thank you and I am looking forward to continue our business relationship.

August 06, 2021

Dealership Rating
Employee Rating

Sam was a great help and very nice. It was nice to receive such wonderful service after have such a horrible experience at another dealership. I will definitely be requesting him again for my next vi More

by T Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 26, 2021

Dealership Rating
Employee Rating

At this point now, they know me and my vehicle! I went in for an oil change and asked about my alignment because I didn't know whether I needed it or not. Sam was super knowledgeable and let me know that I d More

by DANIELLERIBOUL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Daniel, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! And yes..... we do know you!!!!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 25, 2021

Dealership Rating
Employee Rating

Great customer service, knowledgeable staff and quick turnaround. My advisor was very informative and kept me up to date with the progress of my service repair More

by JAMESJONESJR24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

James, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 21, 2021

Dealership Rating
Employee Rating

easy drop, very nice and smooth operation. job done timely. vehicle passed through wash when done on the way out. thank you for your service More

by MGOYETTE250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 19, 2021

Dealership Rating
Employee Rating

Always a pleasant experience every time. Service always on top of my needs and handle quickly. Always recommended to go there for service needs. Extremely satisfied More

by Heathadam11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thais Geronimo

Aug 03, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 10, 2021

Dealership Rating
Employee Rating

This has been the best service I've ever had in my life, hope you guys can tell you on with the best with the best service. Or so More

by DJHASTYLE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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