Sam Shtern | Page 14

roman made my switching from my old lease to new car very easy. another reason is the service led by John Russo that keeps be coming back for the last 25 years easy. another reason is the service led by John Russo that keeps be coming back for the last 25 years More

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Maria has been helping me get out of my old car for about a year now. we finally made it happen today! i am thrilled with my new Nissan Altima. Maria is a true gem. thanks to her and Sam for making this a re a year now. we finally made it happen today! i am thrilled with my new Nissan Altima. Maria is a true gem. thanks to her and Sam for making this a reality all in a day! More

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Kings infiniti great car and excellent customer serice.Especially my salesperson maria trantino she went above and beyond from the start to the end. Thxs. serice.Especially my salesperson maria trantino she went above and beyond from the start to the end. Thxs. More

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This is best experience in getting a new truck I have ever had in 32 years or driving. Maria and crew are awesome! Knowledgeable, efficient, friendly, and easy to work with to get the best deal possible. ever had in 32 years or driving. Maria and crew are awesome! Knowledgeable, efficient, friendly, and easy to work with to get the best deal possible. I highly recommend visiting this dealership! More

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As usual, Kings Infiniti and their “all star team”, have provided AAA1 service at a fair price. Their people listen to one’s concerns and issues and then take whatever steps are required to solve the proble provided AAA1 service at a fair price. Their people listen to one’s concerns and issues and then take whatever steps are required to solve the problem. They are simply, THE VERY BEST! More

by Infinitifamily Verified Customer Verified Customer

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I purchased a 2021 QX50 of January 4th. Loved everything about the car. # weeks later the engine light came on, and the car completely stopped working. I tried to get an appointment with the affiliated se about the car. # weeks later the engine light came on, and the car completely stopped working. I tried to get an appointment with the affiliated service department but they did not have anything available for about another 3 weeks. Between taking a UBER to and from work and taking my son to school took a financial toll on me. I then made an appointment with the service department in Lynbrook, who had something immediately. PERFECT right? NO, ABSOUTELY NOT! after the diagnostics was ran, I was informed that A new component had to be ordered it needed to be updated. So now i'm thinking how can a brand new car need something updated. The component is the "variable val timing control folenoid". ok great i should have my car soon. NOPE. I get another phone call saying its a bigger problem and I have to pay $3000 on a lease car. At this point I am highly upset. I called Kings Infiniti and spoke with a male manager from the sales department. I explained the situation to him and that the car is only 2 weeks old brand new not even 500 mileage. I informed him that if I had to come out of pocket I wanted to return the car. Especially because it has not even been 30 days. I was informed that I could not return this Car and it is a issue I have to take up with the bank. At this point I still do not have my car back but I am grateful for the service department in lynbrook and the loaner they recently provided. At this point I will be filing a complaint with the Better Business Bureau and Attorney General. I RECEIVED HORRIBLE CUSTOMER SERVICE!!!! More

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Treated me like I was someone special almost like a neighbor or relative . Very considerate of my concerns I would recommend very highly for service neighbor or relative . Very considerate of my concerns I would recommend very highly for service More

by Trots Verified Customer Verified Customer

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My salesperson Maria was very professional and made feel very at ease she took her time with me and put any pressure on me to buy a car I would very happily recommend her to family and friends very at ease she took her time with me and put any pressure on me to buy a car I would very happily recommend her to family and friends More

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I really had no interaction with Kings Infiniti. I received my vehicle through Ideal Leasing. I chose my vehicle and picked it up at Ideal leasing . I had no dealings with the people I highlighted. My received my vehicle through Ideal Leasing. I chose my vehicle and picked it up at Ideal leasing . I had no dealings with the people I highlighted. My review would not be submitted. Unless I chose someone More

by Jbelmonte1957 Verified Customer Verified Customer

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everybody very nice and professionalVery clean Did everybody very nice and professional Very clean Did not have to wait long . Asking for me to write 25 words is the most annoying part everybody very nice and professional Very clean Did not have to wait long . Asking for me to write 25 words is the most annoying part More

by ogradyk Verified Customer Verified Customer

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