Sam Shtern
Sam Shtern at Kings INFINITI

Sam Shtern | Page 16

Sales/Finance Director

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

Contact Me
4.6
292 Reviews

Dealership Experience

18 yrs, 5 mos

Industry Experience

28 yrs, 6 mos

Languages Spoken

English English

4.6

292 Reviews

Write a Review

292 Reviews of Sam Shtern

July 09, 2020

Dealership Rating
Employee Rating

I love this dealership. I’ve bought four Infiniti’s from them and each experience is better than the last. Thank you for another great experience, Danny. I was in and out in less that half an hour total. More

by estapelkamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roman Zeltser, Danny Volchyok

June 30, 2020

Dealership Rating
Employee Rating

Matt and the staff are always excellent, prompt, professional and just get it done without questions. This is why I love Infiniti. I will go back to Kong’s Infiniti always! More

by SZYMON ZMIJEWSKI
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Matthew Raiten , Kristal Mercado, Stephan Soto

June 29, 2020

Dealership Rating
Employee Rating

Best Buying Experience Ever Maria Trantino is a true professional and made sure that I got the car I wanted at the best price possible. I’m a New Jersey resident and wouldn’t hav More

by Mary T. Breen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Trantino

June 27, 2020

Dealership Rating
Employee Rating

My first experience was amazing!!! The professionalism, responsiveness from the initial application process to the purchase of our vehicle was smooth! I’ve never experienced buying a car with such ease! Th More

by CP
Recommend Dealer
Yes

Other Employees Tagged: Maria Trantino

June 26, 2020

Dealership Rating
Employee Rating

Everyone was super nice.The process was smooth with no Everyone was super nice. The process was smooth with no problems. Great experience. I will come to Kings for my next lease vehicle. I would recomm More

by ALAN R
Recommend Dealer
Yes

Other Employees Tagged: Maria Trantino, Danny Volchyok

June 18, 2020

Dealership Rating
Employee Rating

I have a appointment of recall. There was no phone call at the first maintenance point scheduled for maintenance six months ago. Half a month ago, I went to this repair point again, and told me that the ac More

by GINGWANG0215
Recommend Dealer
No

Other Employees Tagged: Stephan Soto, 2875 Coney Island Ave, Brooklyn, NY 11235

Jun 19, 2020

Kings INFINITI responded

Good Morning, My Name is Stephan Soto , the SM of Kings Infiniti. I would like to take a moment to address your concerns . please feel free to contact me at 718-646-3335 or ssoto@kingsinfiniti.com . We strive to address our customers needs and wish to assist you with any concerns , thanks ,Stephan Soto

June 04, 2020

Dealership Rating
Employee Rating

Very happy!i love infinity!good service!matt is was very good! In future I will use this infinity service, because satisfied with the work! More

by ASHUROV.UK
Recommend Dealer
Yes

Other Employees Tagged: Buddy Naipaul, Roman Zeltser, Maria Trantino, Michael Jacovino, Danny Volchyok , Ronnie Hercules, Stephan Soto, Matt

May 23, 2020

Dealership Rating
Employee Rating

Terrible service 😡 I have to came back 3 times, my window was cracked during the service, nobody follow up, loner car wasn’t available, nobody even even apologize for my inconvenience More

by IGWATCH271212
Recommend Dealer
No

Other Employees Tagged: Roman Zeltser , Tim Khorzov, Stefan

Jun 05, 2020

Kings INFINITI responded

Good Afternoon, i am Stephan Soto , the Service manager and i was involved in the repair process for your window . We discussed that Infiniti would not allow us to replace all the door components as you requested. We apologize for the frustration you experienced . We found the glass cracked due to the stress on the window regulator and the glass. we replaced the glass under warranty. Unfortunately due to the Corona Virus we were unable to provide to you a loaner vehicle. Please feel free to contact me with any concerns you have and we will do our best to resolve them, thanks, Stephan

May 21, 2020

Dealership Rating
Employee Rating

I find this dealership to be very concerning and responsive with the customers needs. They have shown nothing but diligence whenever I call with any problems More

by SAPPHIRESAPPHIRE
Recommend Dealer
Yes

Other Employees Tagged: John Russo, Megan Largana

May 16, 2020

Dealership Rating
Employee Rating

Very very professional in every aspect can't complain about nothing great service and i will recommend anyone to use the kinhs infiniti in Brooklyn More

by VERWAYNE369
Recommend Dealer
Yes

Other Employees Tagged: John Russo, Megan Largana, Matthew Raiten , Tim Khorzov, Kristal Mercado, Nelson Morales

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