Sam Vanderslice
Sam Vanderslice at Southern Dodge Chrysler Jeep Ram FIAT

Sam Vanderslice | Page 24

Service liason

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.5
247 Reviews
4.5

247 Reviews

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247 Reviews of Sam Vanderslice

June 06, 2024

Dealership Rating
Employee Rating

Communication, updates needed. Truck went in with no sqeeking issues and now it does does. More

by ROBLES_RICARDO66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Dickenson

Jun 06, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 06, 2024

Dealership Rating
Employee Rating

Thank you for your hospitality. Keep the good work up. Don't. Change what you're doing keep on doing it. More

by denisemason1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Dickenson, Tim Winter , Ernest Chalkley, Katie Vanostrand

Jun 06, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 01, 2024

Dealership Rating
Employee Rating

Great people, service friendly, good listener. Helpful great service and hours.. love drop of service More

by VANT777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ailstock

May 31, 2024

Dealership Rating
Employee Rating

Katie was kind courteous got my coffee took my truck in. Got it back out came and found me. She’s the best. More

by hickian2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Dickenson, Tim Winter , Ernest Chalkley, Haley More, Katie Vanostrand

May 14, 2024

Dealership Rating
Employee Rating

They were very good in keeping me informed about my car. Very good service job More

by Robert lo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Dickenson , Katie Vanostrand

May 15, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 13, 2024

Dealership Rating
Employee Rating

Southern is very customer friendly, and auto technicians are highly professional. Oil changes and inspections are handled very efficiently. More

by DRTONYATWATERNSU99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Rytter, Tina Dickenson , John Ailstock, Justin Carr, Tim Fridel, Kevin Lovell, James Regan

May 14, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 08, 2024

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Employee Rating

The staff was very kind and helpful. The mechanic was very knowledgeable of the work that was needed for my car. More

by CHERYL.BOOTHE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 09, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 06, 2024

Dealership Rating
Employee Rating

Repair may be good but getting service advisor or service manager to call you doesn't happen. You will have to drive to the location to find what's wrong with your vehicle and to get a estimate when it will More

by mclark8462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 08, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

"Mclark8462" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 04, 2024

Dealership Rating
Employee Rating

Dropped vehicle off for oil change and factory recall. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. More

by NMWINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cameron Shaw, Ron Rytter , John Ailstock, Bill Crummett, John Deuso, Tim Fridel, Shelby McDannold, James Regan

May 08, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

"NMWINC" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 04, 2024

Dealership Rating
Employee Rating

The service department is horrible. First I called never got a return phone call. Then I went in to schedule my recall oil change and state inspection. He said the product would be in i More

by justinchance74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tina Dickenson, Tim Winter , Ernest Chalkley, Haley More, Katie Vanostrand

May 08, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Justin. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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