Sam Williams
Sam Williams at Southern Team Hyundai Nissan Subaru Volkswagen

Sam Williams | Page 65

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
698 Reviews
4.8

698 Reviews

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698 Reviews of Sam Williams

June 29, 2023

Dealership Rating
Employee Rating

As always, great service. Easy to make the appointment, Mark called when I needed extra maintenance and let me know the cost. Greg was able to do the job the same day. Thank More

by jlstrauch50
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Melissa Sigmon- SUBARU , Greg Jennings

Jun 29, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 26, 2023

Dealership Rating
Employee Rating

Setting up an appointment doesn’t equate to a quick turnaround. They try to upsell you on unnecessary services, which I guess is typical of most dealerships. I also wish they had notified me that my na More

by lmeister
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

June 22, 2023

Dealership Rating
Employee Rating

All of my visits have ran so smoothly and accurate. I can always get appointments when I need them. Just had body work done from an accident out of town. The Subaru here and the Subaru in Charlotte, NC More

by plprice
Service Price Transparency
Recommend Dealer
Yes
Jun 22, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back with us again!

June 22, 2023

Dealership Rating
Employee Rating

Appointments taken on time. Friendly staff. Clean waiting area. Could use free drinks and snacks in waiting area.. More

by RBM.JLM
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU

Jun 22, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 22, 2023

Dealership Rating
Employee Rating

Overcharged $3000 involving clutch malfunction; exact same problem existed following supposed repair! No benefit whatsoever! More

by dfoster342
Service Price Transparency
Recommend Dealer
No
Jun 22, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 19, 2023

Dealership Rating
Employee Rating

I have always received friendly, professional advise and service from the Southern Team Hyundai employees More

by KLEE577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyse Allen

Jun 19, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 17, 2023

Dealership Rating
Employee Rating

The people are very nice and they will not over charge me and they actually try to help. They check the interior and exterior, battery terminals,cables and mounting, More

by JGRANNY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 09, 2023

Dealership Rating
Employee Rating

It is almost always easy to get an appointment. Everyone is friendly and helpful. Good communication. More

by DANSANDDOGZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Jun 12, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 09, 2023

Dealership Rating
Employee Rating

great service easy to work with very professional they tell me in detail what i need More

by PERSONALTRAINERGOLDSGYM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Jun 12, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 08, 2023

Dealership Rating
Employee Rating

never any issues when I bring my car in for service. very professional. thank you More

by THEWALDMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Adams (Subaru)

Jun 09, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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