Sam Williams
Sam Williams at Southern Team Hyundai Nissan Subaru Volkswagen

Sam Williams | Page 66

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
742 Reviews
4.8

742 Reviews

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742 Reviews of Sam Williams

September 15, 2023

Dealership Rating
Employee Rating

Worst Subaru dealer service department since I started driving this make in 2005. I recently moved to this area and will drive to another city before I would go here again. More

by JPTMAPGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 15, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

"JPTMAPGIRL" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 08, 2023

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Employee Rating

Absolutely hands down the best experience I have ever had buying a vehicle. We will never shop anywhere else!!! More

by bellaeventsonline
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Kelso , Mike Adams (Hyundai), Harold Woody

Sep 11, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 06, 2023

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Friendly, helpful, service is done on a timely basis. The fact that we have bought 5 cars here should say a lot. More

by Csbq
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Sep 06, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 05, 2023

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Efficient. Friendly. Nice waiting area. Keeps one informed if problems come up.. Washed car. Has shuttle if requested. More

by LAVONNAHARLESS197
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 05, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 01, 2023

Dealership Rating
Employee Rating

I was told the last time was there for a oil change that I two services that were past due and no one told me about last time was there. When someone called me later to ask me about the service I told them More

by WHOMEE529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 01, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 30, 2023

Dealership Rating
Employee Rating

They have a long way to go before getting my trust in them restored. Could at least bring back the snacks which was always the best part of having to use their service department. More

by JRCBIGDADDY2
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Baker

Aug 30, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 30, 2023

Dealership Rating
Employee Rating

Haven’t been there enough to have an opinion yet, will be coming back for routine stuff More

by ZEN.FERG52
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to provide us with this feedback.

August 25, 2023

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Employee Rating

Wonderful dealership with wonderful service staff: polite, knowledgeable and helpful. Nice waiting room and quick service. More

by melody.blankenship
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

Aug 25, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to have you back with us again!

August 24, 2023

Dealership Rating
Employee Rating

Great customer service! Friendly, quick, and efficient work all done with a smile! Thank you for all you do! More

by MONIQUE_MONTREE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 24, 2023

Dealership Rating
Employee Rating

Good place to go for service and repair nice waiting room friendly staff competitive price More

by JCLARK4853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Adams (Subaru)

Aug 24, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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