Samantha Cortese | Page 26
Sales Consultant
Cortese Chrysler Jeep Dodge RAM Mitsubishi
2400 W Henrietta Rd
Rochester, NY 14623
Languages Spoken
English
271 Reviews
Write a Review271 Reviews of Samantha Cortese
October 18, 2018
Great leasing experience Great experience working with Samantha Cortese! I will recommend Samantha and Cortese Dodge to all of my friends and anyone who reads this. Thanks Aga Great experience working with Samantha Cortese! I will recommend Samantha and Cortese Dodge to all of my friends and anyone who reads this. Thanks Again Samantha! More
Other Employees Tagged: Dave Hilner
October 15, 2018
I was NOT easy to deal with I dislike salespeople and the ENTIRE care buying experience. My sales person was Samantha Cortese. She has helped change my feelings torward salespeop I dislike salespeople and the ENTIRE care buying experience. My sales person was Samantha Cortese. She has helped change my feelings torward salespeople. She LISTENED & addressed EVERY concern and objection I presented. I was unsure how much I would have to pay for insurance on the Jeep Cherokee I was thinking about leasing. Samantha suggested we call and get a quote. We called and got the monthly quote and we closed the deal with me leasing, a 2018 Jeep Cherokee paying less than $400; insurance and car payment. I also became really upset and walked out of the dealership. Samantha came after me and talked me through the details and gave me more than we had even discussed. She heard my heart, my fears and frustration. She helped me not walk away and for that, I am thankful. Thanks Samantha! :) Also, I would like to say Dave Hilner graciously excepted my apology after I'de become unyielding and no longer wanted to be reasoned with. Thanks for your professionalism, I would have NOT dealt with me, but you did. More
Other Employees Tagged: Dave Hilner
October 15, 2018
Understanding and available Bought a vehicle for a business account. Samantha did an excellent job finding the right vehicle specifications for us! The transition was smooth an Bought a vehicle for a business account. Samantha did an excellent job finding the right vehicle specifications for us! The transition was smooth and they had no problem dealing with the many departments that have their hands in purchasing a new vehicle. More
Other Employees Tagged: John R Cortese
October 01, 2018
Great Customer Service I worked with Samantha Cortese and Dave Hilner. Both individuals were awsome to work with. They both answered all of my questions with ease. I would r I worked with Samantha Cortese and Dave Hilner. Both individuals were awsome to work with. They both answered all of my questions with ease. I would recommend both individauls to my friends and family. Thanks to the Cortese Family for a job well done. More
Other Employees Tagged: Dave Hilner
September 24, 2018
Disappointed I came in with a brand new vehicle for some noise in the trunk most likely caused by the addition of the larger size spare tire. I waited a fairly lon I came in with a brand new vehicle for some noise in the trunk most likely caused by the addition of the larger size spare tire. I waited a fairly long time, my text was not responded to and the attended wanted me to pay for the service. I needed to remind him that it was a 2 month old vehicle. I had made the appt from my sales rep and was hoping for better service. The noise then returned after a few days, but I haven’t had a chance to get back for another long appointment wait time. More
September 14, 2018
Great to Work With We were treated well with great customer focus by Samantha and John. We had a tight schedule on when we needed the Jeep and they made it happen. We were treated well with great customer focus by Samantha and John. We had a tight schedule on when we needed the Jeep and they made it happen. More
Other Employees Tagged: John R Cortese
August 28, 2018
Great Experience Chris Arvay and Samantha Cortese were fantastic in providing straight forward quick quotes and service. They were very professional and did not waste Chris Arvay and Samantha Cortese were fantastic in providing straight forward quick quotes and service. They were very professional and did not waste the customer's time. I will recommend them to clients in need of great service. More
Other Employees Tagged: Chris Arvay
August 24, 2018
Service guy Brian was good billing bad The service guy was attentive and good. But the lady who billed me was rude, busy on her cell phone, and not professional. It’s out of my way to come The service guy was attentive and good. But the lady who billed me was rude, busy on her cell phone, and not professional. It’s out of my way to come there so it would have to be well worth it but honestly the cost was average my car was dirty and isn’t worth the hassle. More
August 22, 2018
great experience dealership is on point! Luke was a pleasure to work with. I will recommend this dealership to my friends and family. Everyone was pleasant and acco dealership is on point! Luke was a pleasure to work with. I will recommend this dealership to my friends and family. Everyone was pleasant and accommodating! More
August 21, 2018
Great buying experience! I worked with Samantha Cortese looking for a new SUV. I she helped understand what I wanted, and didn't want and the budget I had. She provided me o I worked with Samantha Cortese looking for a new SUV. I she helped understand what I wanted, and didn't want and the budget I had. She provided me options and made recommendations based on my feedback. She was awesome in helping with my trade-in that was from a different state and had several issue with documentation. She worked with Cortese to sort out all of the issues and explained to me any thing she needed from me. It was a great experience. I hope servicing my car will be as easy as buying it! More

