449 Reviews
Write a Review449 Reviews of Samantha Masuguchi
March 06, 2020
Samantha always takes great care of me. I put 60,000 miles on my truck a year. So I’m in every 6-7 weeks. With my work schedule I’m rarely ever able to make an appointment. She always finds a way to get miles on my truck a year. So I’m in every 6-7 weeks. With my work schedule I’m rarely ever able to make an appointment. She always finds a way to get me in and get me taken care of. I wouldn’t go elsewhere and definitely would highly recommend Samantha. She’s fair, friendly, always calls you back promptly (which is rare in this industry) and is willing to work with you to meet your current needs. More
February 07, 2020
The help I was given was outstanding. All my questions were answered completely and I very satisfied with Gosch Ford in Temecula. Thank you for your help. were answered completely and I very satisfied with Gosch Ford in Temecula. Thank you for your help. More
Other Employees Tagged: Jason Noble , David Alarcon, Erica Cadena
February 03, 2020
I loved the car took some time to get a somewhat good deal with what I was working with they helped me a lot terry was amazing super amazing energy is real and doesn’t sugar coat anything he is amazing a deal with what I was working with they helped me a lot terry was amazing super amazing energy is real and doesn’t sugar coat anything he is amazing although my Windsheild wipers and some seals already need to be replaced a More
Other Employees Tagged: Terry McDowell , Financial manager was amazing too
January 30, 2020
Overall, a great experience. Noah, Adam, Stewart and Chas were all very nice to work with. Went to a few other dealerships and wasn’t happy. Came to Gosch ford and was treated well. They worked around my ter were all very nice to work with. Went to a few other dealerships and wasn’t happy. Came to Gosch ford and was treated well. They worked around my terms which is getting harder to find at most dealers. I would definitely shop here first next time. I can see why this dealer is rated much higher than others in the area. More
Other Employees Tagged: Chas Sudol , Noah Santourian, Adam Smith, Stewart
January 21, 2020
The very best! Above and beyond anything I ever expected. Samantha Masuguchi in service is the absolute best! Always gets me in and takes care of me! Thank you so much! Samantha Masuguchi in service is the absolute best! Always gets me in and takes care of me! Thank you so much! More
January 19, 2020
Factory recall on light module Excellent & pleasant professional experience. Friendly staff especially Samantha Masuguchi the service advisor. Loved the customer waiting lounge wit Excellent & pleasant professional experience. Friendly staff especially Samantha Masuguchi the service advisor. Loved the customer waiting lounge with amenities for waiting customers. Thanks for the attention given to me as a customer will recommend this to others.. More
January 01, 2020
Mike tinsley took excellent care of my vehicle and myself. Would highly recommend gosch Ford temecula and Mike tinsley. Fast and friendly service. Look forward to my next visit myself. Would highly recommend gosch Ford temecula and Mike tinsley. Fast and friendly service. Look forward to my next visit More
Other Employees Tagged: Kenn Olson , Mike Tinsley
December 23, 2019
While coming to a dealership for service is never fun. This was fairly painless. Only complaint is that i always have to wait for parts for my car. This was fairly painless. Only complaint is that i always have to wait for parts for my car. More
Other Employees Tagged: Erica Cadena
December 11, 2019
2017 F-150 SERVICE AT GOSCH FORD TEMECULA The service conducted consisting or Oil change, multi point inspection, R&R wiper blades, R&R rear disc brakes. The service writer Samantha was very The service conducted consisting or Oil change, multi point inspection, R&R wiper blades, R&R rear disc brakes. The service writer Samantha was very polite, helpful and professional. Due to the vehicle being kept for more hours, she provided the shuttle service and both individuals involved in transporting me and picking me up were very polite and professional. I am very pleased with the service and the professionalism demonstrated by the employees at GOSCH FORD TEMECULA and I will refer others to take their vehicles to GOSCH FORD. More
Other Employees Tagged: Carlos Lopez
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