452 Reviews
Write a Review452 Reviews of Samantha Masuguchi
March 12, 2020
Sam is the only person that I'll deal with Sam is the only person that I'll speak to. She's super helpful, really friendly, and really knowledgeable. She always does an excellent job and always Sam is the only person that I'll speak to. She's super helpful, really friendly, and really knowledgeable. She always does an excellent job and always makes sure to follow up with me promptly whenever there is an update to my vehicle. I always request here even though she is in sales because I know I can always count on her. More
March 10, 2020
Had my truck serviced and dealt with Samantha. She was an outstanding, helpful, always engaged, and professional advisor. I will always use her for my truck needs. outstanding, helpful, always engaged, and professional advisor. I will always use her for my truck needs. More
Other Employees Tagged: Samantha
March 06, 2020
Samantha always takes great care of me. I put 60,000 miles on my truck a year. So I’m in every 6-7 weeks. With my work schedule I’m rarely ever able to make an appointment. She always finds a way to get miles on my truck a year. So I’m in every 6-7 weeks. With my work schedule I’m rarely ever able to make an appointment. She always finds a way to get me in and get me taken care of. I wouldn’t go elsewhere and definitely would highly recommend Samantha. She’s fair, friendly, always calls you back promptly (which is rare in this industry) and is willing to work with you to meet your current needs. More
February 07, 2020
The help I was given was outstanding. All my questions were answered completely and I very satisfied with Gosch Ford in Temecula. Thank you for your help. were answered completely and I very satisfied with Gosch Ford in Temecula. Thank you for your help. More
Other Employees Tagged: Jason Noble , David Alarcon, Erica Cadena
February 03, 2020
I loved the car took some time to get a somewhat good deal with what I was working with they helped me a lot terry was amazing super amazing energy is real and doesn’t sugar coat anything he is amazing a deal with what I was working with they helped me a lot terry was amazing super amazing energy is real and doesn’t sugar coat anything he is amazing although my Windsheild wipers and some seals already need to be replaced a More
Other Employees Tagged: Terry McDowell , Financial manager was amazing too
January 30, 2020
Overall, a great experience. Noah, Adam, Stewart and Chas were all very nice to work with. Went to a few other dealerships and wasn’t happy. Came to Gosch ford and was treated well. They worked around my ter were all very nice to work with. Went to a few other dealerships and wasn’t happy. Came to Gosch ford and was treated well. They worked around my terms which is getting harder to find at most dealers. I would definitely shop here first next time. I can see why this dealer is rated much higher than others in the area. More
Other Employees Tagged: Chas Sudol , Noah Santourian, Adam Smith, Stewart
January 21, 2020
The very best! Above and beyond anything I ever expected. Samantha Masuguchi in service is the absolute best! Always gets me in and takes care of me! Thank you so much! Samantha Masuguchi in service is the absolute best! Always gets me in and takes care of me! Thank you so much! More
January 19, 2020
Factory recall on light module Excellent & pleasant professional experience. Friendly staff especially Samantha Masuguchi the service advisor. Loved the customer waiting lounge wit Excellent & pleasant professional experience. Friendly staff especially Samantha Masuguchi the service advisor. Loved the customer waiting lounge with amenities for waiting customers. Thanks for the attention given to me as a customer will recommend this to others.. More

