Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 41

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.9
490 Reviews
4.9

490 Reviews

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490 Reviews of Samantha Masuguchi

June 23, 2021

Dealership Rating
Employee Rating

For my first time visiting, it went great. Friendly customer service and quick service. I will return for my other vehicle(Mustang 5.0) service. More

by Mr-serrano05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2021

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

June 20, 2021

Dealership Rating
Employee Rating

Professional, quick, reliable and on time. The only issue is getting a Service s Hedley at the interval required. This can only mean that Gosh is doing something great for their customers More

by d.w.conklin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

May 17, 2021

Dealership Rating
Employee Rating

Great service I needed my vehicle by a certain time and they did it on time.They service my vehicle and replace my tires great job. More

by Fred
Recommend Dealer
Yes
May 17, 2021

Gosch Ford Temecula responded

Thank you, Fred, we appreciate your business and our team looks forward to serving you again soon! Jason Noble General Manager

April 05, 2021

Dealership Rating
Employee Rating

Always a joy working with Samantha. Thank you for making it easy! Thanks to the technician, Reggie, for working on my car. Your video text was fantastic 👍🏼👍🏼 More

by fashionbysashell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reggie

Apr 05, 2021

Gosch Ford Temecula responded

We appreciate your business, Samantha, Reggie and our team look forward to serving you again soon! Jason Noble General Manager

March 04, 2021

Dealership Rating
Employee Rating

We are a Ford Family and always get our cars serviced at Gosch Ford Temecula. Samantha, our service advisor is always friendly and quick. We decided last minute (7pm, sorry Brandon) to trade in my Ford Expl More

by MarleyJP
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brandon Dehoyos

February 16, 2021

Dealership Rating
Employee Rating

This is the best dealership! I drive over an hour to get to this dealership for any and all car maintenance. They are professional and so friendly!! I recently brought my car in for routine oil change and t More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 12, 2021

Dealership Rating
Employee Rating

Samantha is AMAZING! So helpful. So understanding. So caring. I think we could be friends. I appreciate her help so much. It’s never fun to spend your money on car repairs but she was very kind and under More

by randikelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 23, 2021

Dealership Rating
Employee Rating

Rachelle long was very professional & kind, went out of her way to help me. Gave me great tips on how to keep rodents out of my engine compartment. More

by tsamis17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Long , Kathryn Crane, Daniel was great too!

December 04, 2020

Dealership Rating
Employee Rating

Samantha Masuguchi is the best service writer ever. Ask for her every time. Always keeps you up to date. Has great follow up. Thank you More

by danaclark1138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 03, 2020

Dealership Rating
Employee Rating

Samantha once again demonstrated quick, thorough and professional responses to all my questions! When it comes to support, Jason Noble is always off the charts to make ones experience better than one c More

by Bob Livingston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Noble

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