Samantha Masuguchi | Page 42

Again and again the service people at GOScH Ford in Temecula surprise me. They provide excellent service every time I come in. I keep thinking I will be let down, but it never happens. This is the bes Temecula surprise me. They provide excellent service every time I come in. I keep thinking I will be let down, but it never happens. This is the best Ford dealer I have been too. 5 Stars More

Print

I have never been so impressed by not only the service Samantha Masuguchi provided me, but the service I witnessed she provided others. I don’t live in Temecula, but I drive to this dealership for the se Samantha Masuguchi provided me, but the service I witnessed she provided others. I don’t live in Temecula, but I drive to this dealership for the service that Samantha provides. Not many people like Samantha that seem to always provide 100% service. More

Print

I was helped by Samantha. I can not say enough good things about her. She went above and beyond for me. She communicated every step. Samantha was kind, professional, courteous, accommodating, Samantha things about her. She went above and beyond for me. She communicated every step. Samantha was kind, professional, courteous, accommodating, Samantha has earned Gosch Ford Temecula a lifetime customer. More

Print

Samantha in service is a phenomenal service rep! She is always exceeds my expectations and I will only go to her when my vehicle needs service. She is always fair, and gives you the full picture of what r always exceeds my expectations and I will only go to her when my vehicle needs service. She is always fair, and gives you the full picture of what repairs are needed so you can make the best decision for your vehicle and your wallet! Amazing customer service, and even better - she's trustworthy! More

Print

Samantha's customer service skills and attention to my questions and concerns were excellent. She accepted a coupon for the service to reduce the cost. She is a real asset to this dealership! questions and concerns were excellent. She accepted a coupon for the service to reduce the cost. She is a real asset to this dealership! More

Print

My service writer, Savannah did an excellent job explain the details of what needed to be done, how long it might take and estimate charges. She contacted me "truck is ready for pick up". Explained the cha the details of what needed to be done, how long it might take and estimate charges. She contacted me "truck is ready for pick up". Explained the charges to me. Good customer service. More

Print

My service advisor, Samantha, was great and professional. The work on my truck was done on time as promised, I definitely recommend working with her! The work on my truck was done on time as promised, I definitely recommend working with her! More

Print

Rachelle Long is Fantastic, along with the Great Samantha Masuguchi the two best Service writers in Temecula. If you need help or honest advice just ask these two. Amazing Service. Masuguchi the two best Service writers in Temecula. If you need help or honest advice just ask these two. Amazing Service. More

Print

Gosch has an amazing give back program for educators! They offer three free oil changes per calendar year. Samatha is my service writer. Her professionalism is why I chose to trade in my two older For They offer three free oil changes per calendar year. Samatha is my service writer. Her professionalism is why I chose to trade in my two older Fords for two newer Ford vehicles from Gosch Ford. For over 3 years she has kept me and my family safe on the road with honest 5 point inspections, comparable pricing, and 5 star customer service! is why I have had many Fords and same amount of service writers at other dealerships and our service is always greeted with a smile and honesty of the situation at hand. More

Print

In and out in record time. Chris was responsive to all my questions, courteous, and professional. Service Dept was clean, orderly, and customers were all engaged by staff upon arrival. questions, courteous, and professional. Service Dept was clean, orderly, and customers were all engaged by staff upon arrival. More

Print