Samantha Masuguchi | Page 42

Awesome Service Samantha is wonderful! She keeps you updated on what's going on, is very knowledgeable and friendly. I hope Gosch Ford really appreciates this hard wo Samantha is wonderful! She keeps you updated on what's going on, is very knowledgeable and friendly. I hope Gosch Ford really appreciates this hard worker! My service is prompt and reasonably priced. I trust her and know my car is in good hands. More

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BEST SERVICE DEPARTMENT Ken Olsen is by far the best service writer I have ever dealt with. will always recommend ken and Gosch ford Temecula. thank you for the great service Ken Olsen is by far the best service writer I have ever dealt with. will always recommend ken and Gosch ford Temecula. thank you for the great service! More

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Service Dept. Awesome From start to finish Samantha and the technicians are great in every aspect. Busy place but the service is worth the wait. Thank you Samantha! From start to finish Samantha and the technicians are great in every aspect. Busy place but the service is worth the wait. Thank you Samantha! More

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Best Customer Service I would highly recommend Samantha at Gosch Temecula. She always returns my calls within the hour to answer any questions I have and she’s completely h I would highly recommend Samantha at Gosch Temecula. She always returns my calls within the hour to answer any questions I have and she’s completely honest with all work that has been done or is needed. Thank you Sam for always giving me the best customer service and taking such great care of my Ford Focus. More

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Professionalism and Trustworthy are important to me Samantha Masuguchi is committed to getting the service you need, Samantha treats your truck problems like they are her problems,Thank You, Erica Cade Samantha Masuguchi is committed to getting the service you need, Samantha treats your truck problems like they are her problems,Thank You, Erica Cadena from parts Thank You for returning my credit card that I left at the cashier counter I do appreciate that alot Gosch is a place you feel good about doing business with. More

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Excellent & friendly service I've been servicing my truck here for years and Samantha Masuguchi is my go-to girl. She's always incredibly helpful and sweet. She is always thorou I've been servicing my truck here for years and Samantha Masuguchi is my go-to girl. She's always incredibly helpful and sweet. She is always thorough and knows what I need before I do. I feel like I take better care of my truck thanks to her. I'm fortunate to have her as my service provider and I would recommend her to anyone that needs service on their Ford in Temecula. Thanks Sam for always being so helpful! More

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Very Positive Experience Samantha provided excellent customer service. From communicating the schedule for variety of service items to be performed to tracking down and connec Samantha provided excellent customer service. From communicating the schedule for variety of service items to be performed to tracking down and connecting with our 3rd party warranty she made what could have been a very painful experience a very pleasant one! More

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Exceptional Service I have an exceptional service agent in Samantha Masuguchi. All my needs were met from a customer service standpoint. Samantha put me the customer fi I have an exceptional service agent in Samantha Masuguchi. All my needs were met from a customer service standpoint. Samantha put me the customer first and it was a good feeling to have knowing I was pressed for time that day. Communication was great, follow-up was amazing as I missed two phone calls and she continued to call to insure I received her message. I've been going to this dealership for about three years now and I am committed to using them has my service provider. I loved the team work they provide the consumer as well. Thank you Samantha and the Gosh Ford Temecula team for making my experience a pleasant one. Derrick Johnson Sales Center Manger SCP Distributors Murrieta #120 More

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Always appreciated All I can say is that I appreciate every time I bring my vehicle in for service. Samantha is an outstanding service writer anytime I have an issue wi All I can say is that I appreciate every time I bring my vehicle in for service. Samantha is an outstanding service writer anytime I have an issue with my vehicle she is quick to come up with a solution she is always willing to help me get it done in a timely fashion, since it is a company vehicle and I have a little time to get it serviced. She is very knowledgeable, kind, friendly, and I will continue to come here because of this great service she provides. To me customer service is number one, and Samantha provides that without question. More

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Gosch Ford Temecula This dealership is outstanding! My wife and I purchased two new vehicles on the same day and the whole process was seamless from start to finish. Th This dealership is outstanding! My wife and I purchased two new vehicles on the same day and the whole process was seamless from start to finish. The sales associates were super friendly and very knowledgeable, they were personable, relatable and best of all they were not pushy at all. We had a couple of very minor issues that required returning our vehicles for service, but the service staff were super friendly and very efficient. I would wholeheartedly recommend this dealership to anyone, especially to family and friends. More

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