Samantha Masuguchi | Page 46

2017 F-150 SERVICE AT GOSCH FORD TEMECULA The service conducted consisting or Oil change, multi point inspection, R&R wiper blades, R&R rear disc brakes. The service writer Samantha was very The service conducted consisting or Oil change, multi point inspection, R&R wiper blades, R&R rear disc brakes. The service writer Samantha was very polite, helpful and professional. Due to the vehicle being kept for more hours, she provided the shuttle service and both individuals involved in transporting me and picking me up were very polite and professional. I am very pleased with the service and the professionalism demonstrated by the employees at GOSCH FORD TEMECULA and I will refer others to take their vehicles to GOSCH FORD. More

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My service advisor got me in and out quickly for an oil change, he made sure my car got washed. Was very thankful he got me out so quick as I had another appointment to get too. change, he made sure my car got washed. Was very thankful he got me out so quick as I had another appointment to get too. More

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I received excellent service and communication. The whole experience could not have been better. Samantha was great to work with and Erica in parts was very pleasant. experience could not have been better. Samantha was great to work with and Erica in parts was very pleasant. More

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Great service and quality of work was top grade. Will definitely be coming back in the future for more work to be done. Great job definitely be coming back in the future for more work to be done. Great job More

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This is not your old "watch your back" type dealership. I have been in the auto dealership business, and was not proud of it. This dealership however is different: It is fair, honest, supports its communi I have been in the auto dealership business, and was not proud of it. This dealership however is different: It is fair, honest, supports its community and is a pleasure to shop at. I would (and have) recommend this dealership to my friends, relatives and acquaintances. Thank you GOSch. More

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I needed to take my car in for warranty repair. My service writer was Samantha. My service experience with Gosh Ford deserves a 5star rating! service writer was Samantha. My service experience with Gosh Ford deserves a 5star rating! More

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Great Customer Service!Thank you very much to Erica and Great Customer Service! Thank you very much to Erica and Samantha in the Service and Parts Department; for their exceptional and professional custome Great Customer Service! Thank you very much to Erica and Samantha in the Service and Parts Department; for their exceptional and professional customer service. Kind regards, Dave More

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Met with courtesy and professionalism Every time I bring my Ford vehicles in for service or repairs I am met with courtesy and knowledge on what needs to be done.They make me feel relaxed Every time I bring my Ford vehicles in for service or repairs I am met with courtesy and knowledge on what needs to be done.They make me feel relaxed and I know the service or repairs have been done correctly and timely. It is a breath of fresh air to deal with dealership that actually cares. More

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Good Customer Service Been to the dealership a few times now for service related issues and Samantha has always been so nice and helpful. Very professional & I'm always ha Been to the dealership a few times now for service related issues and Samantha has always been so nice and helpful. Very professional & I'm always happy to do business with her. More

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Excellent, prompt service Visiting Temecula from Northern California and had some A/C issues on a Friday. Samantha said she could diagnose on Sat but would have to set an appo Visiting Temecula from Northern California and had some A/C issues on a Friday. Samantha said she could diagnose on Sat but would have to set an appointment for repair for the following Wed. I left the car Friday night and received a call from Samantha before noon on Sat, advising me that the car was repaired and suggested that I have my oil changed and tires rotated. Everything was completed by 2pm that day and they also gave me a courtesy car wash. Samantha is the most kind, understanding, friendly and courteous service representative that I have ever dealt with in my 60+ years of car ownership. One of the things that really impressed me about Samantha was that she under promised and over delivered.. I was so impressed with the service and promptness of this dealership, I am considering having my brakes done prior to my return to Northern California. I would drive a long way to have my car serviced by Gosch Ford in Temecula. Thank you so much Samantha Masuguchi. More

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