Samantha Oliphant
Samantha Oliphant at James Wood AutoPark
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Samantha Oliphant | Page 2

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.9
152 Reviews
4.9

152 Reviews

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152 Reviews of Samantha Oliphant

April 24, 2024

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Employee Rating

Samantha is a big reason I keep returning to James Wood for service. She is awesome, a pleasure to work with, and takes care of me like I'm her only customer! More

by ROY23
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2024

James Wood AutoPark responded

We are truly grateful for this awesome review! We are thrilled that Samantha was able to take care of you. She is a great asset to our team and we appreciate her for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

April 20, 2024

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This was my first service on my new vehicle. I arrived for my appointment 15 minutes early and there was a line already but was still checked in by my appointment time. My service advisor was Fr More

by CGOAD66
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Recommend Dealer
Yes
Apr 23, 2024

James Wood AutoPark responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, James Wood AutoPark Management | 940-591-9663

April 20, 2024

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Great and fast service the service staff was very helpful and a pleasure to deal with. More

by verlinbhunt
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Recommend Dealer
Yes
Apr 23, 2024

James Wood AutoPark responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

April 18, 2024

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Made me feel welcome and important. Kept me up to date. Service was great. I appreciate the driver that gave me rides. More

by GRLEMONS55
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Recommend Dealer
Yes
Apr 19, 2024

James Wood AutoPark responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, James Wood AutoPark Management | 940-591-9663

April 17, 2024

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James Wood takes great care of their customers. Samantha provides excellent customer service and walks her clients through the entire experience. She makes you feel completely comfortable and safe More

by txbadboy23
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Recommend Dealer
Yes

Other Employees Tagged: Tammy Brooks, Shellie Tait

Apr 19, 2024

James Wood AutoPark responded

We are truly grateful for this awesome review! We are thrilled that Samantha was able to take care of you. She is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

April 16, 2024

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Everything was great. Samantha is awesome and very professional. I would definitely come back again. Thank you very much More

by ROMAKELLY1
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2024

James Wood AutoPark responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, James Wood AutoPark Management | 940-591-9663

April 12, 2024

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Samantha did a fantastic job. From getting me the estimate, setting my appointment and getting the job done quickly, I could not have been more pleased. great experience as alway More

by wendy deter
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Recommend Dealer
Yes
Apr 24, 2024

James Wood AutoPark responded

Wendy, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, James Wood AutoPark Management | 940-591-9663

April 10, 2024

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The Service Department was excellent, and they took me on without a maintenance reservation as an emergency situation had happened where the shifter was not operating correctly and the battery was getting dr More

by lee_figueriedo
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Recommend Dealer
Yes

Other Employees Tagged: Not sure who the mechanics/techs were but they were terrific.

Apr 12, 2024

James Wood AutoPark responded

Lee, thank you for your kind words about our team. We're glad to hear that your emergency situation was handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, James Wood AutoPark Management | 940-591-9663

April 10, 2024

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The whole process was quick and easy. Would do this next time we need an oil change. More

by BRGLENN
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Recommend Dealer
Yes
Apr 12, 2024

James Wood AutoPark responded

Your experience is exactly what we aim for! We are so happy to hear that we could provide you with a memorable experience. We hope to see you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

April 10, 2024

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Easy to schedule. Informed during the process. Nice waiting area with coffee and treats. Thank You More

by BOB_ELLSTROM
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Recommend Dealer
Yes
Apr 12, 2024

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words, Bob. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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