152 Reviews
Write a Review152 Reviews of Samantha Oliphant
April 24, 2024
Samantha is a big reason I keep returning to James Wood for service. She is awesome, a pleasure to work with, and takes care of me like I'm her only customer! for service. She is awesome, a pleasure to work with, and takes care of me like I'm her only customer! More
April 20, 2024
This was my first service on my new vehicle. I arrived for my appointment 15 minutes early and there was a line already but was still checked in by my appointment time. My service advisor was Fr I arrived for my appointment 15 minutes early and there was a line already but was still checked in by my appointment time. My service advisor was Friendly and Fast. My service was completed in around a hour and half with Oil Change, Tire Rotation and Exterior Wash. More
Other Employees Tagged: Edwin Chan, Tim Wilkins, Gavynn Norris
April 17, 2024
James Wood takes great care of their customers. Samantha provides excellent customer service and walks her clients through the entire experience. She makes you feel completely comfortable and safe Samantha provides excellent customer service and walks her clients through the entire experience. She makes you feel completely comfortable and safe with whatever they might say needs to be fixed. More
Other Employees Tagged: Tammy Brooks, Shellie Tait
April 12, 2024
Samantha did a fantastic job. From getting me the estimate, setting my appointment and getting the job done quickly, I could not have been more pleased. great experience as alway From getting me the estimate, setting my appointment and getting the job done quickly, I could not have been more pleased. great experience as always and happy to have her in your service department! More
April 10, 2024
The Service Department was excellent, and they took me on without a maintenance reservation as an emergency situation had happened where the shifter was not operating correctly and the battery was getting dr without a maintenance reservation as an emergency situation had happened where the shifter was not operating correctly and the battery was getting drained. Although pricey to fix they got me fixed up and running within 3 - 4 hours, excellent work. More
Other Employees Tagged: Not sure who the mechanics/techs were but they were terrific.