Sampley Barinaga | Page 4

The whole team was great, Samples was awesome. Would highly recommend this dealer ship to anyone looking for a new car. Would highly recommend this dealer ship to anyone looking for a new car. More

by ANDJLIT Verified Customer Verified Customer

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Sampley was a class act. Polite, helpful. He made the car-buying process as painless as could be. We would definitely use him again. Polite, helpful. He made the car-buying process as painless as could be. We would definitely use him again. More

by TCRABREN Verified Customer Verified Customer

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Everyone was very courteous. I parked in the wrong place, but they were willing to go get my car instead of making me put my two little kids back in the car. I parked in the wrong place, but they were willing to go get my car instead of making me put my two little kids back in the car. More

by ALEXPADGETT6391 Verified Customer Verified Customer

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Sam was professional as was the whole team. Wanted a little lower price, but hey. Wanted a little lower price, but hey. More

by Dee Verified Customer Verified Customer

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Everyone is very accommodating and helpful. Had an outstanding experience purchasing my vehicle! Highly recommended this location. Had an outstanding experience purchasing my vehicle! Highly recommended this location. More

by XANDERASMARGIANAKIS Verified Customer Verified Customer

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Excellent customer service experience, very knowledgeable about the industry standards and product standards, the total process was preform in a timely manner. knowledgeable about the industry standards and product standards, the total process was preform in a timely manner. More

by ALSTONCA Verified Customer Verified Customer

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Terrance and Sampley were excellent to work with and very helpful and pleasant. They were not pressuring and made the experience as comfortable as it can be. helpful and pleasant. They were not pressuring and made the experience as comfortable as it can be. More

by EB Verified Customer Verified Customer

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Everybody was great. The way car business should be. My deal was done in 15 minutes then off to finance to pay for car. Quick work there also. Great bunch of people to ma The way car business should be. My deal was done in 15 minutes then off to finance to pay for car. Quick work there also. Great bunch of people to make you want to come back. Very nice dealership also. More

by FERGUSONGREG18 Verified Customer Verified Customer

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I purchased a 2017 Honda Pilot for $22,000 on 9/16. On the way home, the Emissions System Problem light came on. I messaged a picture of this to the salesperson the next day and he assured me it woul On the way home, the Emissions System Problem light came on. I messaged a picture of this to the salesperson the next day and he assured me it would be fixed under warranty. We live over an hour away so we scheduled an appointment for 9/28 because of our work schedules. During our visit, they replaced the fuel injectors, and told me that that would fix the problem. Eight days later, the light came back on again. I took it back to the service department, expecting them to fix the issue under warranty, but instead, I was told less than 30 minutes that the front catalyst was bad and that it was not covered under the warranty we had purchased. They wanted to charge me over $1600 to repair the front catalyst. Either the service department is incompetent, or they intentionally tried to deceive me while I could still return the vehicle by putting a Band-Aid on the problem when they replaced the fuel injectors. Had I known that the vehicle needed almost $2000 in repairs we would not have purchased the vehicle for $22,000! There is no way that the dealership did not know that this was a problem before we purchased the vehicle as the light turned on literally on our drive home. This is the most expensive vehicle purchase we have ever made and I cannot believe that Shottenkirk Honda will not stand behind the product they sold me. There is no way I would ever recommend this dealership to anyone again. This is a very poor and deceptive business practice. More

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This was a very pleasant experience, would recommend this dealership to and especially Sampley to anyone looking to purchase a new vehicle dealership to and especially Sampley to anyone looking to purchase a new vehicle More

by EROBINSON517 Verified Customer Verified Customer

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