Samuel De La Pena
Samuel De La Pena at Downtown Toyota-Subaru of Oakland

Samuel De La Pena | Page 29

Service Advisor

Downtown Toyota-Subaru of Oakland

4145 Broadway Auto Row
Oakland, CA 94611

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317 Reviews
not yet
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317 Reviews

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317 Reviews of Samuel De La Pena

September 11, 2021

Dealership Rating
Employee Rating

Kevin is good advisor , was very friendly and was concerned of my time in and out Also advice of the next service and things that needed to be done More

by CHAVEZFAM94501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez , Kriss Pashinyan

September 11, 2021

Dealership Rating
Employee Rating

My only complaint is that the bill is hard to read, especially for parts. It is often impossible to figure out what the part used from the part description. Furthermore the parts are not listed by task More

by WINTERMANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 10, 2021

Dealership Rating
Employee Rating

What I appreciate this time is they got me more involved in the process. They gave me a detailed questionnaire asking for a timeline of events. It was reassuring that they were trying to get to the root pro More

by garrido.bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan

September 10, 2021

Dealership Rating
Employee Rating

great service, helpful staff , enjoying my experience with getting by car done timely , and fixing any issues I had with my car ……..,,,,,,,,,,,,…………….,,,..,,,,,,,,,,,,;,,,,,,,,,,,,,,,,,great great great More

by RABUTASOJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan

September 10, 2021

Dealership Rating
Employee Rating

Great service and very quick!They finished everything in Great service and very quick! They finished everything in an hour and a half just like they said they would. Also had a nice quiet waiting area. More

by SCOTTLOON42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Pena-Marquez , David Jacobs

September 09, 2021

Dealership Rating
Employee Rating

Great service thanks for the excellent service time repair for service was fast! Helpful staff members.. thank you once again for the great service and experience More

by gregorycrockett40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan

September 09, 2021

Dealership Rating
Employee Rating

Fast, efficient. Are you seriously going to make me use 25 words? Bah nah black sheep is there any wool, row row row your boat More

by ctoner528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan

September 08, 2021

Dealership Rating
Employee Rating

Helped me get my car fixed in just a few hours. Friendly and informative. Was able to get my car back super fast and everything was fixed. More

by ANGELICEVALISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan

September 08, 2021

Dealership Rating
Employee Rating

We came for a recall service for our Toyota, prompt, pleasant customer services, every happy with it, will recommend to friends, will come back if needed More

by Toyota
Customer Service
Recommend Dealer
Yes

September 08, 2021

Dealership Rating
Employee Rating

Everyone was so nice and they helped me figure out what was wrong with the car. Will be there again. Thanks so much for the help More

by Xxzombiegrl2020xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan

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