Samuel De La Pena | Page 30
Service Advisor
Downtown Toyota-Subaru of Oakland
4145 Broadway Auto Row
Oakland, CA 94611
317 Reviews
Write a Review317 Reviews of Samuel De La Pena
September 07, 2021
The attitude of the service staff is very good, all the staff are very dedicated, the service quality is excellent, and the opening hours are very good at 7:00am. thank you very much! staff are very dedicated, the service quality is excellent, and the opening hours are very good at 7:00am. thank you very much! More
Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, Jimmy Luong, Kriss Pashinyan
September 05, 2021
Great service, highly recommend! Staff was very polite and addressed all of the concerns and issues. For some reason there is a 25 word minimum so here are more words. and addressed all of the concerns and issues. For some reason there is a 25 word minimum so here are more words. More
Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan
September 02, 2021
The service staff of the center warmly received the car owners and answered questions patiently. I am very satisfied. Thanks!Thanks! Thanks! Thanks! Thanks! Thanks!!! owners and answered questions patiently. I am very satisfied. Thanks!Thanks! Thanks! Thanks! Thanks! Thanks!!! More
Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan
September 02, 2021
The department is professional, efficient and helpful. They aren’t courteous, proud of their product and shop and anxious to help. They make servicing a simple trouble free process They aren’t courteous, proud of their product and shop and anxious to help. They make servicing a simple trouble free process More
Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan
August 28, 2021
Very good, as usual. They communicated well and made sure I was informed and kept up to date. I go there for regular services and will continue to do so. I was informed and kept up to date. I go there for regular services and will continue to do so. More
Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan
August 27, 2021
Quick, efficient service. Got me in and out quicker than estimated. Feel confident driving my car around town knowing it is looked after by these folks. estimated. Feel confident driving my car around town knowing it is looked after by these folks. More
Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan
August 27, 2021
I had the right low beam bulb replaced.Went great as I I had the right low beam bulb replaced. Went great as I got there at opening. Takes about 45-60min. On procedures that are more predictable I recom I had the right low beam bulb replaced. Went great as I got there at opening. Takes about 45-60min. On procedures that are more predictable I recommend a system where you can give people a more appropriate pickup time. More
Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan
August 24, 2021
Kriss, the manager there, was extremely help, kind, attentive and overall just a good dude. He got me checked in super quickly and really made me feel like a friend rather than just a customer. attentive and overall just a good dude. He got me checked in super quickly and really made me feel like a friend rather than just a customer. More
Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan
August 24, 2021
Made an appointment over the phone easily to have a part installed on my car. Everyone was friendly and attentive while I was waiting to drop off and pick up. The whole process was smooth, quick, and easy! installed on my car. Everyone was friendly and attentive while I was waiting to drop off and pick up. The whole process was smooth, quick, and easy! More

