Samuel De La Pena | Page 31

Patrick is great. Quick service, friendly employees. Not the cheapest but you know they are doing things right. Will continue to come here for maintenance. the cheapest but you know they are doing things right. Will continue to come here for maintenance. More

by ddovala Verified Customer Verified Customer

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As far as customer service and getting the job done they did a 5 star job. The staff were helpful and communicated clearly as well as being personable. However one downside is that service for those staying did a 5 star job. The staff were helpful and communicated clearly as well as being personable. However one downside is that service for those staying in the lobby is ~2 hours even if you come in at 7:30am. This is super disappointing More

by JUSTIN2WINGETT Verified Customer Verified Customer

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Sam and staff were super helpful, answered all my questions and helped me navigate a tricky problem with my (12v) battery. He also helped me navigate a problem that came up after I left (which turned questions and helped me navigate a tricky problem with my (12v) battery. He also helped me navigate a problem that came up after I left (which turned out to be something tiny!). He worked with me on what I could afford to have done and what could wait and made sure not to overcharge me which meant a lot in these times. He was knowledgeable about another problem I asked him about. Since I bought my car in 2007 I’ve always appreciated the Service Department. It’s always clean, people are courteous and they do try to get everyone handled quickly. Also the staff member that drove me home was very friendly and all staff were great about adhering to COVID protocols. While I do find that going to the dealer is too expensive for everyday maintenance, I appreciate having the resource. Thank you! More

by MichelleT Verified Customer Verified Customer

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Quick service and very helpful. I always trust the service that I get at Oakland Subaru. Always satisfied with the people who work there. We’ll done service that I get at Oakland Subaru. Always satisfied with the people who work there. We’ll done More

by KATEMCFARLAND1487 Verified Customer Verified Customer

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My service advisor, Sam Dela Peña, was terrific. He provided prompt, courteous and friendly service and went out of his way to make my First experience at the service department very positive. provided prompt, courteous and friendly service and went out of his way to make my First experience at the service department very positive. More

by fred.j.piazza Verified Customer Verified Customer

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The service was superb.Sam was helpful from the start to the completion of the service. Alex, the driver of the car service is very personable. the completion of the service. Alex, the driver of the car service is very personable. More

by dbtomelden Verified Customer Verified Customer

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I bought my car here four years ago and continue to get my car serviced here even though I live in Marin county. The best! my car serviced here even though I live in Marin county. The best! More

by suzannelousescott Verified Customer Verified Customer

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Service was quick and easy. My Advisor was Sam he was very nice and helpful. Will continue to have service work done here. Thank you!! very nice and helpful. Will continue to have service work done here. Thank you!! More

by kjhocter Verified Customer Verified Customer

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Samuel Peña is amazing.He responded to all my questions and concerns at the max. Very good experience! He knows all about my truck and helped me with transportation. Return calls and making sure I had all and concerns at the max. Very good experience! He knows all about my truck and helped me with transportation. Return calls and making sure I had all the information needed for the future. More

by maricruz347 Verified Customer Verified Customer

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Thanks for the great service! Appreciate you taking my vehicle and working on it! Also appreciate you getting it done quickly so I could pick it up and get back to work. vehicle and working on it! Also appreciate you getting it done quickly so I could pick it up and get back to work. More

by briansolomon2 Verified Customer Verified Customer

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