Samuel Subia | Page 7
Sales Manager
Cowboy Chrysler Dodge Jeep Ram
1121 E Lincolnway
Cheyenne, WY 82001
Dealership Experience
11 yrs, 4 mos
Languages Spoken
Spanish
78 Reviews
Write a Review78 Reviews of Samuel Subia
June 26, 2019
Oil change They gave us excellent service. Finished with our car in 30 min. I I don’t know anybody’s names but they were so nice and helpful They gave us excellent service. Finished with our car in 30 min. I I don’t know anybody’s names but they were so nice and helpful More
Other Employees Tagged: Jonathan Castillo, Casey Foster, Ricky Keefe , Stephen Brown, Christian Cox, Matt Murdock, Jonathan Njos, Thomas Shultz, Josh Welch
June 24, 2019
Not upfront They are just looking for a sale. Not really interested in what you are looking for. Definitely do not recommend talking to their manager Sam. He stra They are just looking for a sale. Not really interested in what you are looking for. Definitely do not recommend talking to their manager Sam. He straight up lied to me. More
Other Employees Tagged: Casey Foster , Michael J. Kern
June 11, 2019
Helped Me Out I experienced problems with my Pro Masters emissions when passing through Wyoming. Mark, Richard and Anthony and their diesel mechanics helped get me I experienced problems with my Pro Masters emissions when passing through Wyoming. Mark, Richard and Anthony and their diesel mechanics helped get me back on the road again. Thanks guys! More
June 05, 2019
“Short staffed” is no excuse The customer should never have to call to receive an update on their vehicle. Especially when the work isn’t completed and you intend to keep their ve The customer should never have to call to receive an update on their vehicle. Especially when the work isn’t completed and you intend to keep their vehicle overnight. Additionally, I literally saw my vehicle sitting in the back of your lot for a solid 2 hours before I showed up to ask again, if it was completed, and even then, after all the crap of me having to call and get updates, false information coming from “service reps”, and having to provide all the paperwork for the warranty itself, you would assume that the least your department could do was wash the xxxx thing, and remove you technicians dirty xxxxing hand prints from the interior. Seriously the worst dealership I have ever been to. Dodge would be smart to remove their name from this establishment. More
Other Employees Tagged: Jonathan Castillo, Casey Foster, Ricky Keefe , Christian Cox, Matt Murdock, Jonathan Njos, Thomas Shultz, Josh Welch
May 13, 2019
Tom Shultz is an amazing salesman. Smart, informative and trustworthy, this is the second car I’ve bought from him. I sought him out this time because he did is an amazing salesman. Smart, informative and trustworthy, this is the second car I’ve bought from him. I sought him out this time because he did such a great job last time. Tom is phenomenal. More
Other Employees Tagged: Thomas Shultz
May 10, 2019
Very helpful attentive staff! I was able to find the exact car I wanted. Staff was very courteous. Never felt rushed. I know they worked extra hard to help me get financed. I will I was able to find the exact car I wanted. Staff was very courteous. Never felt rushed. I know they worked extra hard to help me get financed. I will recommend this dealership and all that helped me to everyone I talk to about my vehicle. I love the part about not having to "bicker" about anything. Very straightforward in all my dealings with them. Thank you to Matt Murdock, Sam, and especially RIck Keefe and Michael for all of their help. Will never tire of saying this: "I'm TOTALLY HAPPY with my 2013 Mustang!" More
Other Employees Tagged: Ricky Keefe , Michael J. Kern, Matt Murdock, Phone staff was also very helpful.
April 05, 2019
Very friendly and ready to provide the best costumer service I feel that this dealership hires employees who care about others and come to work ready to help their customers find the best deal possible! I feel that this dealership hires employees who care about others and come to work ready to help their customers find the best deal possible! More
Other Employees Tagged: Dru Johnson
March 28, 2019
Upsetting, disappointed, rushed Bought a 2019 Cherokee Limited from John Elway in Greeley Colorado, took it in two times complaining that hood was lifting when passing semi’s on two Bought a 2019 Cherokee Limited from John Elway in Greeley Colorado, took it in two times complaining that hood was lifting when passing semi’s on two lane and alarm was set off. Also the odometer kept flashing. They said it was fixed which in fact it was not. Took that Jeep into Cowboy in Cheyenne tothe Service Center for the same reason and they said they fixed it too. Went to Gillette Wy on hwy 59 a few weeks ago and it happened again. Decided to trade it in for a 2018 Latitude because we felt the 2019 Limited was unsafe to drive. In our opinion we traded down and ended up paying more the 2018 but we were not going home with the old Jeep. We were rushed that evening to sign the contract and my husband was there for 2 hours. I returned the next morning to finish signing and had to wait for the delivery of the 2018 Jeep due to a bad battery. After returning to pick the Jeep up at 3:00pm and did not receive a copy of the contract. People were nice More
Other Employees Tagged: Connor Jackson
March 24, 2019
Excellent service This was the best experience I have had getting a new vehicle. The people were courteous and professional. They worked hard to help me find a vehicle This was the best experience I have had getting a new vehicle. The people were courteous and professional. They worked hard to help me find a vehicle that was in my price range and needs. More
Other Employees Tagged: Casey Foster , Jonathan Njos, Thomas Shultz
March 20, 2019
Great Dru was very helpful with getting us into our new Jeep. First time that my husband and I bought a car where we were explained all the vehicle modifica Dru was very helpful with getting us into our new Jeep. First time that my husband and I bought a car where we were explained all the vehicle modifications and specs (which for us is nice to know). Dru was very personable and knowledgeable and we were overall pleased with our experience. More
Other Employees Tagged: Dru Johnson