Sandra Pomeraning

Service department uses AI to deal with customers. I left 3 messages asking for a return call regarding my scheduled service. No return call ever came. I will take my business to a dealership that st I left 3 messages asking for a return call regarding my scheduled service. No return call ever came. I will take my business to a dealership that still values its customers. More

by Brian_roedig Verified Customer Verified Customer

Report | Print

I received a text after I got home saying I missed my appointment . I did not miss my appointment. The service was done and I paid. appointment . I did not miss my appointment. The service was done and I paid. More

by rearls01 Verified Customer Verified Customer

Report | Print

Team was great. Scheduling easy. Communication excellent. Service team was helpful and efficient. Would recommend. Scheduling easy. Communication excellent. Service team was helpful and efficient. Would recommend. More

by karenm0 Verified Customer Verified Customer

Report | Print

Excellent customer service on the telephone and in person. Everyone I encoutered was friendly and knowledgeable! person. Everyone I encoutered was friendly and knowledgeable! More

by CRHILL72474 Verified Customer Verified Customer

Report | Print

Everyone was helpful and nice, and I was in and out in about an hour. about an hour. More

by jilladwyer Verified Customer Verified Customer

Report | Print

Always a great service experience from scheduling appointment, to checking in to checking out and driving home. appointment, to checking in to checking out and driving home. More

by myradeniseboggs Verified Customer Verified Customer

Report | Print

I had the worst experience at the dealer. I asked for a ride home and was left in the waiting room for hours. I also was without a car for two days and the only thing I got done to my vehicle I asked for a ride home and was left in the waiting room for hours. I also was without a car for two days and the only thing I got done to my vehicle was an oil change. I still have to come back for tires and I still have to come back for my stereo. I feel like I was overcharged and given an estimate for services that are not needed. I do not feel like they did a thorough check on my stereo. It does not sound like my front stereo is out, but they are charging me to fix it because it’s more labor. I also did not have a good experience As a woman, I felt there was no sense of urgency when it came to me, If it weren’t for recalls, I would never come to Chevy to get my car serviced More

by Ambet woods Verified Customer Verified Customer

Report | Print

I experienced fast service curtius and friendly attitude from the customer service department.and satisfactory work on my vehicle from the customer service department.and satisfactory work on my vehicle More

by MRROBERTFOX56 Verified Customer Verified Customer

Report | Print

Oil finger prints on fender,door quarter panel, oil on step boards and foot print from oil on step boards and driver floor mat. Poor quality. step boards and foot print from oil on step boards and driver floor mat. Poor quality. More

by DALE.STAYTON55 Verified Customer Verified Customer

Report | Print

My Appointment was at 3pm. I got there at 2:50pm and was out before 3:30pm. Excellent service! I got there at 2:50pm and was out before 3:30pm. Excellent service! More

by MSPHYLLISJ Verified Customer Verified Customer

Report | Print