Check out Sandra Van Hook's reviews on DealerRater

July 04, 2025

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Went in just intending to look around. Was shown this 2023 Jeep Wrangler Blue in Color with new tires priced at below market value. After some negotiations with my trade in and a further r Was shown this 2023 Jeep Wrangler Blue in Color with new tires priced at below market value. After some negotiations with my trade in and a further reduction in price I traded in my 2024 Hyunadai Santa Cruz for the Jeep. More

by JimP3803

Verified Customer

Sales Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Valerie Donaldson , Chuck

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Jul 04, 2025 -

Kelly Ford responded

Jim, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

June 19, 2025

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I really enjoyed working with Dave. He was fair and efficient. And I love my new F150! He was fair and efficient. And I love my new F150! More

by lsmithucf

Verified Customer

Sales Price Transparency

Trade-in Experience

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Recommend Dealer

Yes

Other Employees Tagged: David Tucker

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Jun 19, 2025 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

June 15, 2025

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Just wanted to say that the inventory manager was great Joshua Long very pleasant and nice person to work with…😊 Joshua Long very pleasant and nice person to work with…😊 More

by rdorff4773

Verified Customer

Sales Price Transparency

Trade-in Experience

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Recommend Dealer

Yes

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Jun 15, 2025 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

May 29, 2025

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Knowing and fulfilling my need in a timely fashion A smooth experience Great job experience smooth experience Great job experience More

by JLAWRENCE0925

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dave Hendricks, Freddy Walraven

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May 29, 2025 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

May 25, 2025

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Great experience buying a used car from Kelly with a friendly and knowledgeable staff. Will definitely be returning in the future. friendly and knowledgeable staff. Will definitely be returning in the future. More

by bermue

Verified Customer

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Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Reggie Morton

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May 25, 2025 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

April 14, 2025

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OMG! ! Ryan has always been awesome. We made the mistake of going to another dealership south of us. What a mistake! Ryan was upfront, honest and we were ! Ryan has always been awesome. We made the mistake of going to another dealership south of us. What a mistake! Ryan was upfront, honest and we were able to get not only the Raptor we wanted, we didn’t feel like victims. Kelly Ford is awesome. Thank You More

by motorcop172

Sales Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Wison Vazquez, Ryan Kurtz, Hunter Head

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Apr 15, 2025 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

April 14, 2025

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Employee Rating

Wilson is an Extreame pleasure to work with. Open communication. No nonsense. Made myself and my wife feel important and took away any worry of “passing the buck”. Had an issue with the roof on Open communication. No nonsense. Made myself and my wife feel important and took away any worry of “passing the buck”. Had an issue with the roof on our new Bronco Raptor. Warranty took care of everything. Wilson was on top of it every step of the way. Awesome person, awesome dealership from sales to service. Don’t go anywhere else More

by motorcop172

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Collins, Wison Vazquez, Hunter Head , Ryan Kurtz

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Apr 15, 2025 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

April 04, 2025

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Employee Rating

I’ve been having my 2012 Ford lariat serviced for 12 years at Kelly Ford. It has always been a very positive experience happy employees in both service at a very positive experience in sales in my last years at Kelly Ford. It has always been a very positive experience happy employees in both service at a very positive experience in sales in my last purchase of vehicle. More

by jwrieden54

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Lee Mercier, David Tucker, Egor Butiugov, Kyle Brown, Joe Bunting

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Apr 04, 2025 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

April 01, 2025

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Employee Rating

The dealership was good but what concerned us was all the added fees to the price of the vehicle with no explanation. Once we got to the final step the disclaimer stated it was profit added on. They should b added fees to the price of the vehicle with no explanation. Once we got to the final step the disclaimer stated it was profit added on. They should be upfront about that and not add it in later. That is deceiving and we won’t trust the salesman again. More

by garymarcis

Sales Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Tomas Garcia

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Apr 01, 2025 -

Kelly Ford responded

Gary, We appreciate your feedback and if you ever have any questions in the future, please feel free to call me directly at (713) 376-6777, Hunter Head, General Sales Manager, Kelly Ford.

March 25, 2025

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Kyle and Sandy were a true pleasure to work with! Highly recommend these two and Kelly Ford for anyone who is looking to purchase a vehicle! Highly recommend these two and Kelly Ford for anyone who is looking to purchase a vehicle! More

by LaurenB

Sales Price Transparency

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Clayton Flynn, Kyle Brown

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Mar 26, 2025 -

Kelly Ford responded

Lauren, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777