449 Reviews
Write a Review449 Reviews of Sandra Van Hook
August 28, 2018
Best experience buying a car! Bob Doyle helped my mother-in-law lease a vehicle a few months back and she had great things to say about him. When I decided to buy a new SUV, my hus Bob Doyle helped my mother-in-law lease a vehicle a few months back and she had great things to say about him. When I decided to buy a new SUV, my husband sent Bob a text with all the information and he quickly got to work. He scheduled a time for us to test drive a vehicle an hour before the dealership opened on a Sunday morning. When we arrived, Bob had already selected and prepared the perfect SUV based on the info we gave him. After a quick test drive, I was sold. An hour later, thanks to the speedy financing with Sandra Smith, I drove off with my new 2018 Ford Explorer which I absolutely LOVE. Bob will give you the best deal available with no hassles and no annoying sales pitches. It was the best experience I’ve ever had with buying a car. My husband will be back to buy a new F-150 soon and we will call Bob directly. I will also recommend him to all my friends and family. We love Kelly Ford! More
Other Employees Tagged: Bob Doyle
August 27, 2018
Amazing experience After going to another local deanship and basically having a horrible experience with them, I decided to try Kelly Ford of Melbourne. Vinny Amore, my After going to another local deanship and basically having a horrible experience with them, I decided to try Kelly Ford of Melbourne. Vinny Amore, my salesperson was fantastic, as well as Sandra Smith in finance. I have never had such a relaxing time buying a new car. This dealership and it's staff are amazing and I would refer everyone to give therm a try if you need a new car and do not like being treated like less than a human being! Kelly Ford Rocks!!! More
Other Employees Tagged: Vinny Amore
August 04, 2018
Fast Friendly and Professional. Bob Doyle is the BEST! He did it ALL and went out of his way and then some. Bob was knowledgeable and Professional. His follow-up was greatly apprecia Bob Doyle is the BEST! He did it ALL and went out of his way and then some. Bob was knowledgeable and Professional. His follow-up was greatly appreciated. THANKS BOB DOYLE!!! More
Other Employees Tagged: Bob Doyle, Derek Ertz-Berger, Internet- Pamela
August 03, 2018
Great knowledge of product and easy to get information Cheryl was my primary contact and I have never had a pleasurable experience when looking to buy a car until now. She went above and beyond my expecta Cheryl was my primary contact and I have never had a pleasurable experience when looking to buy a car until now. She went above and beyond my expectations to help me make a good decision. After working just one session with her I knew I would be wasting my time at other dealerships that I had visited or planned to visit.. She introduced me to several key staff members at Kelly and arranged a complete walk thru of the car I selected in the maintenance and repair shop. She was very proficient and timely in getting the administrative paperwork completed. I rate her overall sales and customer care performance as ABSOLUTELY SUPERIOR which in my terminology there is nothing higher. More
Other Employees Tagged: Jeremy Collins , Chuck Cooper, Cheryl Shaton, Casey Tucker, Cassandra Younger, John in swervice dept.
July 25, 2018
It was a great experience as always. Very helpful and accommodating. The customer service was great per usual. I would definitely recommend Kelly Ford to everyone. as always. Very helpful and accommodating. The customer service was great per usual. I would definitely recommend Kelly Ford to everyone. More
Other Employees Tagged: Paul Cotton , Charlie Algieri-McCarthy
July 23, 2018
Best car dealership experience by far!! I've purchased many cars and trucks over the years and my recent experience with Kelly Ford was by far the best experience I've had to date. Bob Doyle I've purchased many cars and trucks over the years and my recent experience with Kelly Ford was by far the best experience I've had to date. Bob Doyle was amazing and had me out of there in no time. He was patient and answered all of my questions and got me in the truck I wanted with the deal I wanted. He followed up with me several times after my purchase and helped to facilitate the installation of leather seats that accommodated my busy schedule. Bob is the type of salesman that is a dream to work with, not pushy at all and made the entire process an enjoyable one. Sandra Smith was as absolute pleasure to work with as well, going above and beyond for me. I look forward to a long and happy relationship with Kelly Ford! More
Other Employees Tagged: Bob Doyle, Phil Pettus
July 22, 2018
Respectful and Professional Staff Had a patient and respectful team help me purchase a truck I absolutely love. Bob Doyle and Tim Bradley were especially great. Thanks for the experien Had a patient and respectful team help me purchase a truck I absolutely love. Bob Doyle and Tim Bradley were especially great. Thanks for the experience and helping me land the truck I wanted. More
Other Employees Tagged: Timothy Bradley, Bob Doyle
July 21, 2018
Great experience. Fast and friendly Bob was really nice, didn’t pressure me into buying a car. I had to go to work that day and they made my deal and got me out of there lightning fast. Bob was really nice, didn’t pressure me into buying a car. I had to go to work that day and they made my deal and got me out of there lightning fast. More
Other Employees Tagged: Bob Doyle
July 19, 2018
Customer service I had James Gordon. He was a great salesman and had excellent customer. I would recommend him, the dealership, the management and finance employees to I had James Gordon. He was a great salesman and had excellent customer. I would recommend him, the dealership, the management and finance employees to anyone that was looking to buy a Ford. More
Other Employees Tagged: Charlie Algieri-McCarthy, Jason Gordon, Johnnie Walsh
July 18, 2018
Escape Owner We felt right at home upon entering Kelly Ford and meeting Tim who directed us to John. Everyone that we came in contact with was extremely informativ We felt right at home upon entering Kelly Ford and meeting Tim who directed us to John. Everyone that we came in contact with was extremely informative. John worked very hard to get us to a monthly payment that we could afford and Sandy was very understanding and patient. John was at our beck and call to answer any questions and help us with decisions. It felt like he was really a friend looking out for us! Zeth was called in to help with the trade-in amount, which was also a help-we appreciated his input. I was very satisfied to leave as an owner of a Ford Escape! More
Other Employees Tagged: John Alligood, Timothy Bradley, Zeth James

