Sandra Van Hook | Page 23

CD was amazing! You hear so many horror stories of people going in to purchase vehicles and although I wanted a new car, I was afraid of the salesman that I would get You hear so many horror stories of people going in to purchase vehicles and although I wanted a new car, I was afraid of the salesman that I would get. I was fortunate enough to meet CD, who right off the bat offered me a Kit Kat bar before we even started looking at the car I was interested in. It sounds silly, but the gesture really broke the ice. He was absolutely terrific! He was patient, explained how everything worked, and answered all of the questions I had. He was genuine and that's very rare to find at a dealership, or so I've heard. Zeth and Sandy's were also incredible and understanding. The entire process was smooth and I ended up leaving with the car that I fell in love with... The same day!! Thank you, CD so, so much for making this entire experience easy and fun. Next car I buy I'll be hoping to find you again. More

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My Experience With Kelly Ford I just finished leasing a new Escape from Kelly Ford. I was very satisfied with my experience. Each and every employee with whom I came in contact I just finished leasing a new Escape from Kelly Ford. I was very satisfied with my experience. Each and every employee with whom I came in contact was knowledgeable, helpful and pleasant. My salesperson, Phyl Pettus, took me step by step through the leasing process. He took pains to make it as easy as possible and paid attention to every detail. I would recommend Kelly Ford to anyone who is buying or leasing a car. Alison Pope More

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Helpful people It was a good experience. They took time to find the car I was looking for in a timely matter. Everyone did a good job. It was a good experience. They took time to find the car I was looking for in a timely matter. Everyone did a good job. More

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Great auto purchase experience Vinny and all of the staff at Kelly Ford were very professional. They were not the high pressure sales people that you often run into at many dealersh Vinny and all of the staff at Kelly Ford were very professional. They were not the high pressure sales people that you often run into at many dealerships. A very good auto purchasing experience. More

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Fun experience My husband and salesman Tristan came to the house in a gorgeous yellow mustang convertible , singing happy birthday! If I liked the car it would be my My husband and salesman Tristan came to the house in a gorgeous yellow mustang convertible , singing happy birthday! If I liked the car it would be my birthday present. I LOVED/LOVE it. Tristan is friendly and outgoing, and spent time going over all the car's many features. Sandy also was outgoing and fun which made paperwork enjoyable. She went above and beyond, Thank you Sandy! This dealership is exceptionally congenial and a pleasure to deal with. More

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Fantastic experience Rob, Charlie, Sandy, Alicia and the entire team took great care of me. They worked hard to make sure that I was getting exactly what I wanted and need Rob, Charlie, Sandy, Alicia and the entire team took great care of me. They worked hard to make sure that I was getting exactly what I wanted and needed. They went above and beyond my expectations, and I would refer them to anyone looking for a great sales experience. More

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Awesome Dealership One of the BEST car biying experiences. I hate car buying generally speaking. But this was the best. Tristan bent over backwards to help me. (Even got One of the BEST car biying experiences. I hate car buying generally speaking. But this was the best. Tristan bent over backwards to help me. (Even got ice from the service station for my coke.) More

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Nice courteous friendly exceptional service and salesman shi Cheryl shaton was phenomenal, kind, friendly, very professional, a true jewel. Sandy smith was over the top fantastic. Charles Algorithm, Mccarthy,and Cheryl shaton was phenomenal, kind, friendly, very professional, a true jewel. Sandy smith was over the top fantastic. Charles Algorithm, Mccarthy,and Zeth James was excellent. Comfortable environment and extreme care very satisfied. More

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Great Experience, time and time again! We've had another great experience at Kelly Ford! A year ago we returned a lease from out of state, we've had our two Mustangs serviced there, and we We've had another great experience at Kelly Ford! A year ago we returned a lease from out of state, we've had our two Mustangs serviced there, and we just decided to trade in an older Mustang for a new one. Our salesperson, Casey Tucker, is a knowledgeable, courteous and easy-going person. He was truly a pleasure to work with! Sandy Smith, Financer, is sweet beyond words, knowledgeable and a good counselor!! Everyone is always smiling and willing to help; namely Cheryl, Tabby, Derek, Angela. I never felt pressured! We were offered beverages, snacks, even a massage chair while waiting! It's like home away from home. I truly love my new Kelly family! Sandy, my new Mustang is faster than yours! 😜 More

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Excellent Buying Experience Brent was our salesman and we had a very good experience with him as far as the price for purchasing our new vehicle. We were not so pleased with what Brent was our salesman and we had a very good experience with him as far as the price for purchasing our new vehicle. We were not so pleased with what the used car manager gave us for our trade in (they lowballed us and sold the trade in for $8K more than what they gave us in lass than a week). I would've probably stuck to my guns a little more on our trade in, but the price of the vehicle we were purchasing was just too sweet of a deal to pass up on. The only saving grace was the way that Charlie McCarthy (Sales manager) and Brent treated us. If we had any concerns with the vehicle we purchased, they made it right ASAP. I would definitely buy another vehicle from them again. More

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