449 Reviews
Write a Review449 Reviews of Sandra Van Hook
November 17, 2016
Excellent Team I had a pleasure working with Sandra in the financing department. She showed her excellent skill and love for her job when working with me close a dea I had a pleasure working with Sandra in the financing department. She showed her excellent skill and love for her job when working with me close a deal on my new dodge dart. I appreciate your time and efforts! Thank you so much Sandra! More
Other Employees Tagged: Terry Shea
November 13, 2016
1st New Car Kelly Ford is an extremely customer service oriented dealership. My Sales Associate, Ron Orel, Took the time to research the Cars at there dealership Kelly Ford is an extremely customer service oriented dealership. My Sales Associate, Ron Orel, Took the time to research the Cars at there dealership that matched what I was looking. Before I arrived at the dealership he used the criteria from my internet inquiry to find the 2011 Ford Mustang i purchased. I cannot thank them enough for the time they took to help me finance this vehicle to fit my budget. Ron and Sandra Smith took the time to address any questions i had. The process was thoroughly explained to me, all options presented and reviewed. This left me feeling very comfortable with the decision and experience of buying a vehicle. Thank you, Russell Rouse More
Other Employees Tagged: Ron Orel
November 04, 2016
Pleasant and satisfactory car buying experience! Kelly Ford is a very comfortable place to shop for an automobile. I worked with Phil Pettus after a internet inquiry and received a great deal. Phil Kelly Ford is a very comfortable place to shop for an automobile. I worked with Phil Pettus after a internet inquiry and received a great deal. Phil was very professional and easy to deal with. He answered all my questions and addressed all of my concerns. I appreciate the fact that he was not pushy and gave me plenty of room to breathe. This is the third vehicle I have purchased from this dealership and will not hesitate to go back for my next purchase. Thanks to Phil and the finance department at Kelly Ford for making my car buying experience great. More
Other Employees Tagged: Carlos Arciniegas, Chuck Cooper, Phil Pettus
October 19, 2016
Was a pleasure buying my car from Kelly Ford I hand stopped by Kelly Ford a few weeks ago looking for a used car and met Chris Lefevre the salesman. They didn't have the car I wanted but he said I hand stopped by Kelly Ford a few weeks ago looking for a used car and met Chris Lefevre the salesman. They didn't have the car I wanted but he said he would keep an eye out for what I was looking for. Well he would call once in a while when something cam in and I would say no not that one or yes I'll come in and check it out. He was very good about keeping in touch and I went in to see a car he called about. Didn't like the color but they did have another car that fit my needs. We struck a deal and I drove out with my car. Was a pleasure to work with Chris Lefevre. Give him a call or stop by you will be happy you did. Also worked with Charlie Algier-McCarthy and Sandy Smith both friendly helpful and professional. Thanks for my 2016 Dodge Journey. More
Other Employees Tagged: Charlie Algieri-McCarthy, Chris Lefevre
October 14, 2016
Good car purchase experience My recent car purchase was an emergency purchase. Ed Stallings, the salesman made it easy and wanted to accommodate my needs as a buyer. I have used t My recent car purchase was an emergency purchase. Ed Stallings, the salesman made it easy and wanted to accommodate my needs as a buyer. I have used the service department for years. As with all service to cars, it can be frustrating, but they have always done a good job repairing my car. More
Other Employees Tagged: Ed Stallings
October 12, 2016
Great Experience! From beginning to end my experience exceeded my expectations. Ron Orel asked the right questions and listened to my responses and helped me through th From beginning to end my experience exceeded my expectations. Ron Orel asked the right questions and listened to my responses and helped me through the process in a very professional manner. I am very pleased with the deal and car that I chose. Then Cheryl Shaton finished the experience by introducing me to my car and sharing very valuable info. I would like to thank everyone for making this a very positive experience. More
Other Employees Tagged: Carlos Arciniegas, Ron Orel, Cheryl Shaton, Cassandra Younger
October 11, 2016
Overall great experience From the beginning Mike and Sandra made it easy for us by explaining our options and listening to our requirements for a new car. Having the choices w From the beginning Mike and Sandra made it easy for us by explaining our options and listening to our requirements for a new car. Having the choices was nice and also taking care of the licensing and transferring the plates from our old car to the new one was an added bonus. More
Other Employees Tagged: Mike Casey
October 02, 2016
Great No-High pressure sales team I went into Kelly Ford several times with my son to buy his first car. Needless to say he was very uncertain on which car he wanted, and we had many v I went into Kelly Ford several times with my son to buy his first car. Needless to say he was very uncertain on which car he wanted, and we had many visits to different dealers. Each time we visited Kelly Ford, we were welcomed and always treated with no pressure and extreme honesty. They were all very patient as we got through the process and eventually purchased a new F-150 Platinum. The delivery and whole experience was first rate. I would certainly buy from Kelly Ford again. More
Other Employees Tagged: Jim Ahlquist, Charlie Algieri-McCarthy, Vinny Amore, Harold Paquet
September 27, 2016
Went To Lots of Dealers, this was the best Chris Lefevre let me spend as much time as needed to look, sit in, and drive the cars. He was respectful of my budget and only showed me cars that met Chris Lefevre let me spend as much time as needed to look, sit in, and drive the cars. He was respectful of my budget and only showed me cars that met exactly my needs that we discussed before going outside. He texted me when another car became available that he knew I'd like and it was what I eventually bought. Wasn't pushy, was very enthusiastic and helpful. Marc Camelleri was also very helpful and showed me how to actually use the car, help me set up my phone with the bluetooth, and was very respectful and patient with my questions. Would shop there again. More
Other Employees Tagged: Marc Camelleri, Christopher Lefevre
September 24, 2016
New car purchase Best new car buying experience ever. From my sales person Tabby to Sandy in Finance and Customer Relation Manager Cheryl taking the time to walk me t Best new car buying experience ever. From my sales person Tabby to Sandy in Finance and Customer Relation Manager Cheryl taking the time to walk me thru all the functions of the vehicle. AND who could forget Bose. You maxe my day! Couldn't ask for a better experience. Thank you Kelly Ford ! More
Other Employees Tagged: Jocelynn Apfel, Tabby Collins, Cheryl Shaton

