Check out Sandra Van Hook's reviews on DealerRater

July 21, 2023

Dealership Rating

Employee Rating

Always polite and ready to answer questions. Personable and service oriented. Aware of time being valuable and not wasting it. Personable and service oriented. Aware of time being valuable and not wasting it. More

by weber.karen

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Bekkelund

Report | Print

Jul 21, 2023 -

Kelly Ford responded

Karen, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Scott Wilford General Sales Manager (386) 566-6575

July 20, 2023

Dealership Rating

Employee Rating

Everyone that I spoke with at Kelly Ford was highly Professional, extremely knowledgeable and willing to help. The atmosphere was like a family thing. Service mgr. Steve Rothe was great. He also was w Professional, extremely knowledgeable and willing to help. The atmosphere was like a family thing. Service mgr. Steve Rothe was great. He also was willing to go the extra mile to help and was an excellent listener which is very important to me. I would highly recommend this dealership to anyone. More

by wmpowless

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Valerie Donaldson , Eric Frechette, Christine Pulice, Steven Rothe

Report | Print

Jul 21, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Scott Wilford General Sales Manager (386) 566-6575

July 20, 2023

Dealership Rating

Employee Rating

Quick and easy purchase, was given clear payment options and a good trade-in offer. No high pressure tactics from Sales or Finance. and a good trade-in offer. No high pressure tactics from Sales or Finance. More

by reynolds.ray

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adam Foley

Report | Print

Jul 20, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Scott Wilford General Sales Manager (386) 566-6575

July 06, 2023

Dealership Rating

Employee Rating

I had a great experience at Kelly! The salesman, Reggie, was a pleasure to work with. Maria was so kind and Sandy was amazing to close the deal. Thank you all for the amazing experienc The salesman, Reggie, was a pleasure to work with. Maria was so kind and Sandy was amazing to close the deal. Thank you all for the amazing experience. You have great employees, Kelly Ford! More

by Wynn122

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Reggie Morton, Maria Muscarella

Report | Print

Jul 06, 2023 -

Kelly Ford responded

Wynn, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

July 06, 2023

Dealership Rating

Employee Rating

Very helpful and professional. Worked hard to make the experience good and accommodate the customer in there needs Worked hard to make the experience good and accommodate the customer in there needs More

by keithwilson3791

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Alligood

Report | Print

Jul 06, 2023 -

Kelly Ford responded

Keith, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

July 02, 2023

Dealership Rating

Employee Rating

Phil was very good and waited for us to come from Sebastian and really good about getting the truck ready! High level of service and took his time to explain all the details! Sebastian and really good about getting the truck ready! High level of service and took his time to explain all the details! More

by shortw0

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Phil Pettus

Report | Print

Jul 02, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

June 27, 2023

Dealership Rating

Employee Rating

I love Kelly Ford! My 3rd car from them!! Always great customer service!! Great employees!!! My 3rd car from them!! Always great customer service!! Great employees!!! More

by KTURNER1225

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Clayton Flynn , Christine Pulice, Steven Rothe, Hunter Head

Report | Print

June 18, 2023

Dealership Rating

Employee Rating

Great experience. Appreciate the effort of Valerie and Omar. It took 3 days to complete the deal. Appreciate the effort of Valerie and Omar. It took 3 days to complete the deal. More

by seancam7

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Valerie Donaldson , Omar De Jesús, Steven Rothe

Report | Print

Jun 18, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

June 12, 2023

Dealership Rating

Employee Rating

I had a good experience, I am very happy with my new car. The sales team worked with me and I felt like I got a good deal. The sales team worked with me and I felt like I got a good deal. More

by savannahfarley

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Clayton Flynn , Kyle Bekkelund

Report | Print

Jun 12, 2023 -

Kelly Ford responded

Savannah, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

June 09, 2023

Dealership Rating

Employee Rating

Best dealership around! Amazing experience all around and would recommend them to anyone and everyone. Amazing experience all around and would recommend them to anyone and everyone. More

by Twilkerson0

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Collins, Mike Karpowich, Valerie Donaldson, Clayton Flynn , Eric Frechette, Dave Hendricks, Nicholas Lagges, Steven Rothe

Report | Print

Jun 09, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

Sandra Van Hook | Page 8

Business Manager

Kelly Ford

449 Reviews of Sandra Van Hook

Dealership Inventory (304 Vehicles)