Very personable and easy to work with.
Austin was awesome to work with and was extremely helpful.
Austin was awesome to work with and was extremely helpful.
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by APRILCHAD74
Verified Customer
Verified Customer
Nov 01, 2023 -
Shottenkirk Ford Jasper responded
APRILCHAD74, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!
Out of all the dealerships I've done business with in the
last 20 years I have to say Shottenkirk Ford in Jasper, GA is the worst. From the General manager, Steve Ferenczy, to Renold Bridgemohan, to Parts, t
last 20 years I have to say Shottenkirk Ford in Jasper, GA is the worst. From the General manager, Steve Ferenczy, to Renold Bridgemohan, to Parts, to Brian Hughes, the Tech's in the shop. After my experience with Shottenkirk Ford I would not trust then to change out the wiper blades. Sad, sad place.
The most dis-honest / un-experienced folks in the business. Lie to you straight faced and never miss a beat. From the top to the bottom, they keep passing the blame on to someone else.
A business is only as good as it's worst employee.
I love my New 2023 Ford Bronco!
Sayed is a 5 star salesman working for a Zero Star Dealership
I just wish I had purchased my Bronco some where else.
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by Barn Man
Verified Customer
Verified Customer
Oct 23, 2023 -
Shottenkirk Ford Jasper responded
On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 706-928-0602 at your convenience.
Oct 24, 2023 -
Barn Man responded
Before I left this review I did contact the dealership at the # above and left a message with the lady there answering the phone . I wanted to discuss the matter with Steve (General Manger) She said she would put my contact # on his computer so he would see it first thing. I told the lady that a bad review was coming if I don't get to discuss this matter with G. Manager Steve. He never called me. * Look here! I spent a total of 13 hours at the service dept. waiting area. (this does not include the 2 trips, 5 hours driving time to the dealership, over all 18 hours of my time and cost me $454.40) waiting on the so called experienced / Ford trained technician to wire in a wiring harness, (a 4-pole flat trailer connector) so I can pull my boat trailer. >> At my expense $$ and all my time here, I'm having to pay for that Experienced Ford Tech!, Really man !
This dealership, starting at the Top to the bottom needs to be taught how to do their job. > 1st. Integrity, just do the right thing and stop all the lying. If you don't know how to do you're job, just say so and stop passing the blame on to someone else.
INTEGRITY is being good even when no one is looking!
The dealership was clean, friendly, and efficient in all
aspects of the purchase of my vehicle.
aspects of the purchase of my vehicle.
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by ROSEMNELSON
Verified Customer
Verified Customer
Other Employees Tagged:
Rick Biles, Mike Mccarthy
Oct 17, 2023 -
Shottenkirk Ford Jasper responded
ROSEMNELSON, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Service has always been good The people I’ve dealt with
have always been professional. This has been the only place my vehicle has been for service.
have always been professional. This has been the only place my vehicle has been for service.
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by RANDALLSIMMONS133
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jerry Adams
, Kara Jordan, 5 stars to Rick Biles and Renolds Maintenance Director.
Sep 29, 2023 -
Shottenkirk Ford Jasper responded
RANDALLSIMMONS133, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Great overall experience at the dealership but not so
much after the sale was complete. After I drove the vehicle home, I found that the horn didn't work properly. I tried multiple times to call the deal
much after the sale was complete. After I drove the vehicle home, I found that the horn didn't work properly. I tried multiple times to call the dealership and I either couldnt reach anybody that had the authority to address the problem or when I left messages for the person who did, I never heard back from them. Since I live too far from the dealership to just drop in, I finally gave up. Im sure that if I would have hounded them, I would have probably got some satisfaction but you dont expect to have to pester somebody after doing business with them.
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by malcolm.naderhoff
Other Employees Tagged:
Brandon Wilson
Oct 03, 2023 -
Shottenkirk Ford Jasper responded
malcolm.naderhoff, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Bought a slightly used F150 in less than two hours,
GREAT job Austin. Will need the extra set of keys, Thanks Austin.......
GREAT job Austin. Will need the extra set of keys, Thanks Austin.......
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by JERRELL.COBB
Verified Customer
Verified Customer
Sep 19, 2023 -
Shottenkirk Ford Jasper responded
JERRELL.COBB, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Austin was super considerate and helpful.
He made the process straightforward and painless. He’s the man!
He made the process straightforward and painless. He’s the man!
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by PERKINSGRIFFEN
Verified Customer
Verified Customer
Sep 18, 2023 -
Shottenkirk Ford Jasper responded
PERKINSGRIFFEN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Bernard and Brandon are both wonderful.
This was the easiest car buying experience! RUN don't walk to Shottenkirk for all of your vehicles.
This was the easiest car buying experience! RUN don't walk to Shottenkirk for all of your vehicles.
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by BRITTANYGOSS29
Verified Customer
Verified Customer
Other Employees Tagged:
Bernard, Brandon
Sep 14, 2023 -
Shottenkirk Ford Jasper responded
BRITTANYGOSS29, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Very friendly staff and very knowledgeable, trucks
where priced good and they talk to me ,not at me.
where priced good and they talk to me ,not at me.
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by MASTERWAZI
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rick Biles, Sayed Hassan
Sep 11, 2023 -
Shottenkirk Ford Jasper responded
MASTERWAZI, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
This makes multiple vehicles purchased from this
dealerahip and all persons involved. Great experiences and easy to work with. Will send friends and family to these great folks.
dealerahip and all persons involved. Great experiences and easy to work with. Will send friends and family to these great folks.
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by STEVEN.EIDSON
Verified Customer
Verified Customer
Sep 11, 2023 -
Shottenkirk Ford Jasper responded
STEVEN.EIDSON, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Sep 11, 2023 -
STEVEN.EIDSON responded
Your folks do a great job. Always a great selection of vehicles. Will continue to shop at Shottenkirk Jasper!!