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Santiago Serrano
Santiago Serrano at Potamkin Hyundai
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Santiago Serrano | Page 3

Service Advisor

Potamkin Hyundai

6200 NW 167th St
Miami Lakes, FL 33014

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4.9
90 Reviews
4.9

90 Reviews

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90 Reviews of Santiago Serrano

November 18, 2023

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Employee Rating

Excellent service, will definitely keep coming back. Fast and efficient. Client for quite some time. More

by Carlosrgarcia34
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Yes
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Nov 19, 2023

Potamkin Hyundai responded

Thank you, Carlos! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Potamkin Hyundai.

November 14, 2023

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Employee Rating

I coordinated the service on Saturady with Santiago, Service Advisor at Potamkin, and on Monday I requested the Roadside Assistance via Bluelink App. They came and gave a jump to the battery and I was a More

by Jesus
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Service Time
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Recommend Dealer
Yes
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Nov 14, 2023

Potamkin Hyundai responded

Thank you, Jesus! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Santiago met your expectations. Thank you again for choosing Potamkin Hyundai, we look forward to having you as one of our valued customers for many more years to come!

November 05, 2023

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Our Service Advisor Santiago continues to validate why for years now, our family turns to Potamkin Hyundai for Quality & Service. Santiago believes in Customer Service and understands the importance of Qu More

by Javier & Christina Perez
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Recommend Dealer
Yes
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Nov 05, 2023

Potamkin Hyundai responded

Thank you for taking the time to leave us this outstanding five-star review, Javier and Christina. We're happy to hear that Santiago and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to continuing to serve your family for years to come. We truly appreciate your business.

October 20, 2023

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Employee Rating

Very nice and helpful all of the staff are courteous and professional, ms.antionella ,Dbest. More

by parsha1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Medina , Antonela Sequeira

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Oct 20, 2023

Potamkin Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Oct 20, 2023

parsha1958 responded

You are so very welcome and I look forward to purchasing a new vehicle from your dealership soon. Thank you, parshandatha..

September 29, 2023

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Employee Rating

The folk at this dealer have great customer service and work really hard to get you your vehicle back ASAP. I’m so happy I found this dealer to take my daughter car and now I’m a forever customer. More

by Topcat0146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Perez, Carlos Medina, Lazaro Cordero

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Sep 30, 2023

Potamkin Hyundai responded

Thank you for choosing Potamkin Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 27, 2023

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My service agent was very professional, Knowledgeable, explain the service that was needed on my car, answered all Questions, friendly attitude, and he kept me Informed on the status of my car. More

by hywad1960lph
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Recommend Dealer
Yes
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Sep 27, 2023

Potamkin Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 06, 2023

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Excellent atención en el area de ventas. Rainier en el area de servicios me atendió muy bien pero había suficientes mecánicos para tener mi auto listo rápido More

by maritzayeguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Perez, Lazaro Cordero

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Sep 06, 2023

Potamkin Hyundai responded

Thanks, Maritza! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Potamkin Hyundai!

August 24, 2023

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Employee Rating

Under construction still great service. I am handicap, every worker was very polte and helpful. More

by Hope4ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Perez, Carlos Medina, Lazaro Cordero

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Aug 24, 2023

Potamkin Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Potamkin Hyundai.

August 19, 2023

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Good morning, my experience with the dealer was excellent. Most of excellent customer serve. Thank you More

by maygar68
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Recommend Dealer
Yes
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Aug 21, 2023

Potamkin Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Potamkin Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

August 17, 2023

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Employee Rating

Excellent care and customer service is always a good experience yoel Montagne is the best sales person please i have been in contact with he is excellent More

by ivillar86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yoel Montagne

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Aug 19, 2023

Potamkin Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Potamkin Hyundai.

Aug 20, 2023

ivillar86 responded

Potamkin Hyunday thank you for all your services every one has been very profecional and helpful the financial department was very nice and gjve me a good deal the sales department was excellent Yoel Montagne was the best sales person i ever had excellent customer care from the begining to the end I be forever gratefull for the excellent car bying experience i also mention santiago serrano service department from work done on my previous car a few months ago santiago was also. Very nice and keep informed of the proces and the service was excellent

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