Saqib Naeem | Page 7

Was not intending to buy a vehicle today. Found a vehicle online that met our current needs. Contacted dealer online and was within 2 minutes received a response from Internet Sales Manager (Kayla Wicker). S online that met our current needs. Contacted dealer online and was within 2 minutes received a response from Internet Sales Manager (Kayla Wicker). She was professional and arranged for me a test drive and connected me with a Salesperson (Matt Schindler). From the time from my initial contact with dealership till I was behind the wheel for a test drive was 45 minutes. Matt greeted us, and we went through the usual requirements for a test drive. This was taking place at 5:30 pm on a Friday evening. At no time we're we made to feel like we were an inconvenience or rushed to make a decision. Our test drive was lengthy and upon our return Matt said he was going to work for us and made us feel at home. Matt backed up his words by his actions and communication with us. While we were on the test drive our trade in was appraised. I had done my research on trade-in value and Germain was right on target with my expectations. We did not even have to banter back and forth. After some discussion we made an offer to Matt. He took offer for approval and by 7:30 we were leaving dealership with our purchase. Finance Manager was friendly and thorough. Matt made sure our needs while we waited to sign paperwork were met. Matt is full of energy and eager to make an impact with his customers. He is an excellent example of customer service. Both purchases we have made at Germain have been the easiest and time efficient experiences. Thanks, Joe R. More

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The Germain Honda staff was very courteous and friendly. Our buying experience went very smooth. They even stayed until after closing so we could complete the deal and we could go home that night in our new Our buying experience went very smooth. They even stayed until after closing so we could complete the deal and we could go home that night in our new car 😁 More

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Very good experience Kevin Larivee was terrific. I wasn’t sure what I wanted to do and he had all the patience in the world with me. No pressure. He gave me the facts a Kevin Larivee was terrific. I wasn’t sure what I wanted to do and he had all the patience in the world with me. No pressure. He gave me the facts and info I needed to decide. I’m going to love my new car. More

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Kelly Hettinga was great! He was patient and super genuine. I never felt pressure to buy and always felt that he went out of his way to help find me the exact car I was looking for. I was nervous buyi genuine. I never felt pressure to buy and always felt that he went out of his way to help find me the exact car I was looking for. I was nervous buying my first “big girl” car and he calmed my nervous with listening and respond to what I had said I was looking for. Thankful for this incredible experience! More

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Great Experience Called Kelly told him what we wanted to look at he held the keys and drove the vehicle before we got there to make sure everything was good to go. We Called Kelly told him what we wanted to look at he held the keys and drove the vehicle before we got there to make sure everything was good to go. We arrived test drove the vehicle talked numbers and left with a great ride for my brother very satisfied with our experience. More

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Great Used Car Buying Experience Matt Shindler was friendly, helpful and interested in working with us to find us a car that fit our needs. He worked with us toward a deal that we Matt Shindler was friendly, helpful and interested in working with us to find us a car that fit our needs. He worked with us toward a deal that we could afford. Once we agreed on a deal which included some work on the car, he was timely in making an appointment and getting the work done. No pressure sale. Saqib Naeem was friendly and helpful in the financing aspect of the deal. We are pleased with the entire experience and would feel comfortable buying from them again. More

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Smooth Experience Germain has a great product and Kelly understands that. We looked at a couple of cars online and Kayla got back with us right away via email. We told Germain has a great product and Kelly understands that. We looked at a couple of cars online and Kayla got back with us right away via email. We told her we were heading there and she set us up with Kelly. Kelly had the keys ready for a test drive when we arrived. We explained where we were financially and Kelly worked with us to get it. Buying a car can be frustrating and but this was pretty painless. More

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Jheni Felix made all the difference. 1. Parking is a nightmare. We almost didn't come inside. Took forever to find a spot to park. No sign for customer parking. 2. Guy who greeted us was 1. Parking is a nightmare. We almost didn't come inside. Took forever to find a spot to park. No sign for customer parking. 2. Guy who greeted us was a smart xxx. We asked for Jheni since Kayla recommended her. 3. Jheni took over and was terrific. Very efficient and highly knowledgeable. No xx. She made us feel very comfortable with no pressure. This woman knows cars and knows people....simple as that. 4. Took long to get into see finance guy but once we did he was fast and efficient. 5. We were hungry waiting. Coffee was available but snacks would be nice. Good thing we didn't have kids with us. 6. Prep team did a good job of preparing car. 7. Got a good deal. Jheni is the face of this dealership and she is wonderful. I will buy again from this place as long as she is there. More

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Great 10/10 The salesperson made the process of buying my first car a great one. She was very helpful and invested in helping me find what I needed. The salesperson made the process of buying my first car a great one. She was very helpful and invested in helping me find what I needed. More

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Car sales Made my first car buying process very easy and did not hesitate to answer any questions that I had during the process. I've heard many stories people Made my first car buying process very easy and did not hesitate to answer any questions that I had during the process. I've heard many stories people have told me about their first time buying a car and I am so happy to have had to experience that I had. I will definitely be going back. Thank you so much for being so helpful More

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