Saqib Naeem | Page 7

Excellent Service, amazing saleman ship! Before going to Germain Honda of Dublin I had visited 6 other dealerships and test drove 8 cars. I then found a used 2017 Chevrolet Equinox LT on the Before going to Germain Honda of Dublin I had visited 6 other dealerships and test drove 8 cars. I then found a used 2017 Chevrolet Equinox LT on the Germain website and decided to go by for a test drive. Upon my arrival I was quickly greeted by Ms. Jheni Felix, and offered a test of drive of the vehicle. I was allowed as much time as was needed to road test, have a mechanic complete a check of the automobile and return the vehicle. At that time I wasn't prepared to buy the car, but told Jheni what amount I'd be willing to pay and to get back to me once she was able to talk it over with her manager - I was later contacted that day, and told my offer was accepted. I was happy that we were able to come to an agreement, but I still wasn't prepared to buy the vehicle and needed time to secure the title for my old car and move the agreed down payment from an online banking account. This is where Jheni went above and beyond her title and took it upon herself to ensure that the vehicle would remain on the lot until I had time to get all of my resources aligned. Within a week, I came back to the dealership (the day before my birthday) and happily purchased my new SUV. I left with a smile, a personalized birthday card and a vehicle that I am overjoyed with, I will make sure that all of my friends and family will know where I got the new car and the smile on my face. I look forward to doing business again with Germain Honda in the future! More

Print

Purchase of used Equinox Our purchasing experience with Germain Honda was great. Jennifer Felix was great to work with. She answered all of our questions, and if she didn't kn Our purchasing experience with Germain Honda was great. Jennifer Felix was great to work with. She answered all of our questions, and if she didn't know the answer she would go and find it out for us. More

Print

Matt Shindler is the bomb!! Dealership is clean and folks are very friendly. Matt was the best and went over and above to make our deal work!! He is a huge and very professional Dealership is clean and folks are very friendly. Matt was the best and went over and above to make our deal work!! He is a huge and very professional asset to Germain! More

Print

Was not intending to buy a vehicle today. Found a vehicle online that met our current needs. Contacted dealer online and was within 2 minutes received a response from Internet Sales Manager (Kayla Wicker). S online that met our current needs. Contacted dealer online and was within 2 minutes received a response from Internet Sales Manager (Kayla Wicker). She was professional and arranged for me a test drive and connected me with a Salesperson (Matt Schindler). From the time from my initial contact with dealership till I was behind the wheel for a test drive was 45 minutes. Matt greeted us, and we went through the usual requirements for a test drive. This was taking place at 5:30 pm on a Friday evening. At no time we're we made to feel like we were an inconvenience or rushed to make a decision. Our test drive was lengthy and upon our return Matt said he was going to work for us and made us feel at home. Matt backed up his words by his actions and communication with us. While we were on the test drive our trade in was appraised. I had done my research on trade-in value and Germain was right on target with my expectations. We did not even have to banter back and forth. After some discussion we made an offer to Matt. He took offer for approval and by 7:30 we were leaving dealership with our purchase. Finance Manager was friendly and thorough. Matt made sure our needs while we waited to sign paperwork were met. Matt is full of energy and eager to make an impact with his customers. He is an excellent example of customer service. Both purchases we have made at Germain have been the easiest and time efficient experiences. Thanks, Joe R. More

Print

The Germain Honda staff was very courteous and friendly. Our buying experience went very smooth. They even stayed until after closing so we could complete the deal and we could go home that night in our new Our buying experience went very smooth. They even stayed until after closing so we could complete the deal and we could go home that night in our new car 😁 More

Print

Very good experience Kevin Larivee was terrific. I wasn’t sure what I wanted to do and he had all the patience in the world with me. No pressure. He gave me the facts a Kevin Larivee was terrific. I wasn’t sure what I wanted to do and he had all the patience in the world with me. No pressure. He gave me the facts and info I needed to decide. I’m going to love my new car. More

Print

Kelly Hettinga was great! He was patient and super genuine. I never felt pressure to buy and always felt that he went out of his way to help find me the exact car I was looking for. I was nervous buyi genuine. I never felt pressure to buy and always felt that he went out of his way to help find me the exact car I was looking for. I was nervous buying my first “big girl” car and he calmed my nervous with listening and respond to what I had said I was looking for. Thankful for this incredible experience! More

Print

Great Experience Called Kelly told him what we wanted to look at he held the keys and drove the vehicle before we got there to make sure everything was good to go. We Called Kelly told him what we wanted to look at he held the keys and drove the vehicle before we got there to make sure everything was good to go. We arrived test drove the vehicle talked numbers and left with a great ride for my brother very satisfied with our experience. More

Print

Great Used Car Buying Experience Matt Shindler was friendly, helpful and interested in working with us to find us a car that fit our needs. He worked with us toward a deal that we Matt Shindler was friendly, helpful and interested in working with us to find us a car that fit our needs. He worked with us toward a deal that we could afford. Once we agreed on a deal which included some work on the car, he was timely in making an appointment and getting the work done. No pressure sale. Saqib Naeem was friendly and helpful in the financing aspect of the deal. We are pleased with the entire experience and would feel comfortable buying from them again. More

Print

Smooth Experience Germain has a great product and Kelly understands that. We looked at a couple of cars online and Kayla got back with us right away via email. We told Germain has a great product and Kelly understands that. We looked at a couple of cars online and Kayla got back with us right away via email. We told her we were heading there and she set us up with Kelly. Kelly had the keys ready for a test drive when we arrived. We explained where we were financially and Kelly worked with us to get it. Buying a car can be frustrating and but this was pretty painless. More

Print