Sarah Flores | Page 9

Sarah was the worst sales person ever she had an attitude that was very hard to work with, unprofessional, very argumentative she overpromise and under delivered multiple times and then tried to blame me. Sh that was very hard to work with, unprofessional, very argumentative she overpromise and under delivered multiple times and then tried to blame me. She told me I was difficult to work with after I was just trying to correct her mistakes. She would promise me times and other items and I will drive all the way from Friendswood and she would change everything and expect me to drive all the way back to Friendswood and come back again over and over. And FYI I paid my deposit and cash the very first day via wire so I kept my promise and my side of the bargain she did not. More

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Love my car, however it was not ready at time of pick up and one of my front bumper covers was completely missing. The sales rep was very rude and did not make me feel like I was a top priority she kept giv and one of my front bumper covers was completely missing. The sales rep was very rude and did not make me feel like I was a top priority she kept giving me the wrong payment amounts. She also lacked active communication. My emails weren’t replied to until I escalated the situation to management and even she was RUDE. The only thing that saved this dealership from me walking away was the fact that this was the best deal offered on the exact car I wanted. So overall I will not be coming back strictly because of the treatment. When they have a better staff maybe they will be worth three or four stars. More

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Fast process!!! Loved the experience! Love my new car! Will come back and refer friends and family! Sarah was very kind and very helpful!! Recommend her!! Will come back and refer friends and family! Sarah was very kind and very helpful!! Recommend her!! More

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