Coleman Hinojos
Coleman Hinojos at Bob Tomes Ford

Coleman Hinojos

New Car Sales

Bob Tomes Ford

950 S Central Expressway
McKinney, TX 75070

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of Coleman Hinojos

September 25, 2026

Dealership Rating
Employee Rating

Coleman and I discussed a price via text prior to me coming in. When I arrived he told me the sale price of the vehicle could not change. It took me leaving and then coming back to show my messages befo More

by MJOHNS1808
Recommend Dealer
No

Other Employees Tagged: Coleman Hinojos

September 08, 2026

Dealership Rating
Employee Rating

Great experience at this dealership! Everyone was friendly, professional, and made the entire process easy and stress-free. Highly recommended. More

by Kristinal09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Smith , TJ - 5 stars! He was phenomenal!

August 30, 2026

Dealership Rating
Employee Rating

I had an appointment and it still took over 4 hours before I drove off in my new car. The salesman assigned to me was helping other customers at the same time. Was told your dealership was not “set More

by drshlpr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tommy Reed

Sep 07, 2026

Bob Tomes Ford responded

Thank you for sharing your experience, and please accept our sincere apologies for the frustration and inconvenience you experienced during your purchase. We understand how disappointing it is to have an appointment scheduled and still spend more than four hours at the dealership, especially when you had a three-hour drive home ahead of you. We also apologize for the confusion and inconvenience surrounding your credit union draft and financing. We understand why having to use financing at a significantly higher rate, even temporarily, was frustrating. Your concerns regarding the second key fob are also understood, and we want to make sure that is addressed promptly. While we’re glad to hear that the team members you did work with were polite and kind, we recognize that the excessive waiting and lack of communication overshadowed that experience. This is not the level of service we want our customers to receive. We would appreciate the opportunity to speak with you directly and work toward making this right. Please reach out to our New Car Director, Taylor Munden, at 214-544-5009. Taylor would be happy to personally assist you with your concerns, including the second key fob. Thank you again for bringing this to our attention. We value your business and appreciate the opportunity to improve.

August 19, 2026

Dealership Rating
Employee Rating

On the whole at this point, I don’t have anything negative to say. From the buying process and now the service department, everything has been great. More

by CME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Loya

August 13, 2026

Dealership Rating
Employee Rating

It was a great experience to purchase a new van at Bob Tomes. The paper work takes less than 30 minutes to complete. More

by ACS.DALLAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohsin Ebrahim

August 02, 2026

Dealership Rating
Employee Rating

Coleman and the whole crew were amazing! They worked relentlessly to help get us in a new ride! Would definitely deal with them again!! More

by kashcraft0727
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Keighley

July 12, 2026

Dealership Rating
Employee Rating

I could have gone to any dealership in north Texas and decided to pick up my new F250 at Bob Tomes Ford in McKinney. Their team's customer service was top notch ensuring my truck was ready to go, washed a More

by T-Rex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Loya

July 03, 2026

Dealership Rating
Employee Rating

The Tomes Team was excellent! Shout out to Coleman and Tommy for a great experience. More

by nicole.lafollett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saud Faud , Thomas Reed

June 29, 2026

Dealership Rating
Employee Rating

From salesman Tristan to financial department TJ everything was great! They listened to what I was looking for and made it happen. More

by Mr.Benjaminsturner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tristan Anderson, Dominic Byrd

June 20, 2026

Dealership Rating
Employee Rating

Coleman was amazing, we talked over the phone loved the deal he made us, went in the same day and purchased F150. More

by raheelagroves
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TJ in finance 5 star

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