Coleman Hinojos

I had an appointment and it still took over 4 hours before I drove off in my new car. The salesman assigned to me was helping other customers at the same time. Was told your dealership was not “set before I drove off in my new car. The salesman assigned to me was helping other customers at the same time. Was told your dealership was not “set up” for Drafts from financial institutions, you almost lost the deal. Drafts are guaranteed funds and all the financial work has been done for your finance person, you simply fill out the form and deposit it. To take my car home that day,, 3 hours away, I had to do your financing at over twice the rate of my credit union draft. I will be refinancing on Monday at the Credit Union when they open. I was not given my 2nd key fob because the department was closed. I will be expecting it in the mail this week. The little time I did actually spend with the salesman and the finance guy I found them polite and kind, the waiting in between seemed excessive though. More

by drshlpr Verified Customer Verified Customer

Print

On the whole at this point, I don’t have anything negative to say. From the buying process and now the service department, everything has been great. negative to say. From the buying process and now the service department, everything has been great. More

Print

It was a great experience to purchase a new van at Bob Tomes. The paper work takes less than 30 minutes to complete. Tomes. The paper work takes less than 30 minutes to complete. More

by ACS.DALLAS Verified Customer Verified Customer

Print

Coleman and the whole crew were amazing! They worked relentlessly to help get us in a new ride! Would definitely deal with them again!! They worked relentlessly to help get us in a new ride! Would definitely deal with them again!! More

by kashcraft0727 Verified Customer Verified Customer

Print

I could have gone to any dealership in north Texas and decided to pick up my new F250 at Bob Tomes Ford in McKinney. Their team's customer service was top notch ensuring my truck was ready to go, washed a decided to pick up my new F250 at Bob Tomes Ford in McKinney. Their team's customer service was top notch ensuring my truck was ready to go, washed and detailed, waiting for me in the shade, ac on cold, on a 104 degree Saturday in July. When it came to financing, the team shared packages they offered but there was no pressure to use their banks or add anything on. Very easy to work with. Coleman took the time to ensure my truck / phone were all connected and functioning properly before driving off. I would highly recommend Bob Tomes Ford in McKinney! More

Print

The Tomes Team was excellent! Shout out to Coleman and Tommy for a great experience. Shout out to Coleman and Tommy for a great experience. More

Print

From salesman Tristan to financial department TJ everything was great! They listened to what I was looking for and made it happen. everything was great! They listened to what I was looking for and made it happen. More

by Mr.Benjaminsturner Verified Customer Verified Customer

Print

Coleman was amazing, we talked over the phone loved the deal he made us, went in the same day and purchased F150. deal he made us, went in the same day and purchased F150. More

Print

Both Jason and Coleman were great and helped out in every way they could! I would definitely recommended both those guys to my friends and family! way they could! I would definitely recommended both those guys to my friends and family! More

by BRADCATES Verified Customer Verified Customer

Print

This was an excellent experience in car buying. Everyone did a great job with communication. They all made the process easy and, for the first time in years, fun to buy a car. Everyone did a great job with communication. They all made the process easy and, for the first time in years, fun to buy a car. More

Print