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Saul Roman
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Saul Roman | Page 51
Service Manager
Mission Viejo Kia
28802 Marguerite Pkwy
Mission Viejo, CA 92692
506 Reviews
Dealership Experience
8 yrs, 1 mo
Industry Experience
8 yrs, 11 mos
Languages Spoken
English
Spanish
506 Reviews
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506 Reviews of Saul Roman
August 31, 2019
Maintainence serviced Saul has always been such a pleasure to work with. He’s very detailed oriented and provided superior customer service. He reached out to me to let me Saul has always been such a pleasure to work with. He’s very detailed oriented and provided superior customer service. He reached out to me to let me know about a recall before I even received a notification in the mail. It was perfect timing because there were multiple issues with my car. Saul took the time out to take great care of me and kept me updated with my car throughout the day. He was always very understanding and patient. He offered to deliver my car to my house for my convenience since I was babysitting 5 kids and couldn’t make it out to the shop. Thank you so much for your service. It was way above and beyond my expectations. More
by Poohbelle00
Helpful 
August 31, 2019
Service Saul was really nice and helpful. And took care of everything. We live in San Diego, Ca but come here. Thank you.very much... Tammie Pourfallah Saul was really nice and helpful. And took care of everything. We live in San Diego, Ca but come here. Thank you.very much... Tammie Pourfallah 😊 More
by Tpourfallah
August 31, 2019
5 Star Service Department I had a couple issues with a recently purchased used ILX. Service department took great care of me and resolved the issues. Thanks Saul, Josh, and Jef I had a couple issues with a recently purchased used ILX. Service department took great care of me and resolved the issues. Thanks Saul, Josh, and Jeff. Also thanks Delia for the follow ups to make sure that I was happy and taken care of. More
by LRod
Other Employees Tagged: Jeff Sanchez , Josh Vasquez, Delia
August 30, 2019
Service Saul was great. He always take of us with a great smile. We have two Acuras and live in San Diego but bring our cars here for service. We also purch Saul was great. He always take of us with a great smile. We have two Acuras and live in San Diego but bring our cars here for service. We also purchased them from here, Mission Viejo Acura. Also David B. And Samantha T. Were great as well. More
by Apourfallah
Other Employees Tagged: Samantha Taylor , David Bennett
August 30, 2019
Service experience I called to make an appointment for a later week, and ended up bringing my car in the same day. Saul was my service advisor and was in communication s I called to make an appointment for a later week, and ended up bringing my car in the same day. Saul was my service advisor and was in communication since I dropped my the car. He informed me about the costs and also texted to let me know my car was ready. The whole process was seamless. Thank you! More
by Roniy719
August 30, 2019
SERVICE RECALL BEST SERVICE EXPERIENCE. WAITER OIL SERVICE RECALLS DONE. CAR WAS WASHED AND CLEANED. SAUL IS THE BEST. 08/30/19 10:00 A.M. MDX D.K. APPOINTMENT. BEST SERVICE EXPERIENCE. WAITER OIL SERVICE RECALLS DONE. CAR WAS WASHED AND CLEANED. SAUL IS THE BEST. 08/30/19 10:00 A.M. MDX D.K. APPOINTMENT. More
by JESSEM123
