Saul Roman
Saul Roman at Mission Viejo Kia

Saul Roman | Page 37

Service Manager

Mission Viejo Kia

28802 Marguerite Pkwy
Mission Viejo, CA 92692

Contact Me
not yet
rated
508 Reviews

Dealership Experience

10 yrs, 3 mos

Industry Experience

11 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

not yet
rated

508 Reviews

Write a Review

508 Reviews of Saul Roman

January 23, 2021

Dealership Rating
Employee Rating

I took in my 2017 Acura MDX in for some warranty work and Mission Viejo Acura wend above and beyond to correct the issues. Extremely satisfied with the dealership and my service representative Saul Roman. More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 22, 2021

Dealership Rating
Employee Rating

I took my Acura RDX in for the B1 service. Saul was very friendly and courteous. I was sent a video of my car being serviced and notified in a timely manner the work was complete. More

by smmsmylie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 16, 2021

Dealership Rating
Employee Rating

The car is running great now. Saul really helped me out and took care of my needs. Sometime after we had already made plans for my repairs, I realized that I'd have a need for a car at a certain time. I le More

by ravinpd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sanchez

Jan 17, 2021

Mission Viejo Kia responded

ravinpd, Thank you for the opportunity to serve you. It was our pleasure!

January 10, 2021

Dealership Rating
Employee Rating

Service at this Acura location has always been great. I an pleased once again. Saul was very polite and attentive. Thank you. again and again. More

by Ardy
Recommend Dealer
Yes
Jan 10, 2021

Mission Viejo Kia responded

Ardy, Thank you for the opportunity to serve you. It was our pleasure!

Jan 11, 2021

Ardy responded

Please remove me and any of my personal information Dealer Rater has on file. I do not want any solicitations from dealers or any unapproved emails that may be sent to me. I want my privacy respected. Thank you.

January 08, 2021

Dealership Rating
Employee Rating

I had an excellent experience at this Acura dealership, above and beyond service with honest mechanics, can’t be beat! I have and will continue to refer to my friends, family, and co-workers. More

by Reese.jordan.a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2021

Mission Viejo Kia responded

Reese.jordan.a, Thank you for the opportunity to serve you. It was our pleasure!

January 07, 2021

Dealership Rating
Employee Rating

Seamless experience. Saul was very helpful in informing me about service options and coupon codes. He was polite an friendly and kept me updated on the progress of the work. More

by nilookh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 22, 2020

Dealership Rating
Employee Rating

Super helpful, very informative and great attention to detail! I have a lot of trust in the Acura dealership staff and we appreciate knowing our vehicle is being serviced in the best hands More

by lmbks18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2020

Mission Viejo Kia responded

lmbks18, Thank you for the opportunity to serve you. It was our pleasure!

December 18, 2020

Dealership Rating
Employee Rating

Thank you for finding and fixing my issue with my noise that was coming for my dash. I had gone to the weir canyon Acura dealership 4x and they not only told me they heard the noise, they could never find More

by moon515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 18, 2020

Dealership Rating
Employee Rating

Great service and support. Good quality work was done. The racks and trailer hitch look great. My loaner car was ready when I arrived, which made for a fast transaction More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2020

Mission Viejo Kia responded

Tom, Thank you for the opportunity to serve you. It was our pleasure!

December 18, 2020

Dealership Rating
Employee Rating

Appreciate the professional service! The coffee machine was a nice bonus! Also I was not expecting you to have new car washed but it was nice and clean when I picked it up. Thank you. More

by SoCal MDX NSX
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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