Saul Roman | Page 37
Service Manager
Mission Viejo Kia
28802 Marguerite Pkwy
Mission Viejo, CA 92692
Dealership Experience
10 yrs, 3 mos
Industry Experience
11 yrs, 1 mo
Languages Spoken
English
Spanish
508 Reviews
Write a Review508 Reviews of Saul Roman
January 23, 2021
I took in my 2017 Acura MDX in for some warranty work and Mission Viejo Acura wend above and beyond to correct the issues. Extremely satisfied with the dealership and my service representative Saul Roman. Mission Viejo Acura wend above and beyond to correct the issues. Extremely satisfied with the dealership and my service representative Saul Roman. Clear communication throughout the process. Application of the fix outlined in the latest TSB greatly improved the shifting in the transmission. They appear to have solid knowledge with the issues that are common with this particular vehicle. Would recommend. More
January 22, 2021
I took my Acura RDX in for the B1 service. Saul was very friendly and courteous. I was sent a video of my car being serviced and notified in a timely manner the work was complete. friendly and courteous. I was sent a video of my car being serviced and notified in a timely manner the work was complete. More
January 16, 2021
The car is running great now. Saul really helped me out and took care of my needs. Sometime after we had already made plans for my repairs, I realized that I'd have a need for a car at a certain time. I le and took care of my needs. Sometime after we had already made plans for my repairs, I realized that I'd have a need for a car at a certain time. I let Saul know and he made a loaner car available for me. I appreciate him looking out for the customer needs. More
Other Employees Tagged: Jeff Sanchez
January 08, 2021
I had an excellent experience at this Acura dealership, above and beyond service with honest mechanics, can’t be beat! I have and will continue to refer to my friends, family, and co-workers. above and beyond service with honest mechanics, can’t be beat! I have and will continue to refer to my friends, family, and co-workers. More
January 07, 2021
Seamless experience. Saul was very helpful in informing me about service options and coupon codes. He was polite an friendly and kept me updated on the progress of the work. me about service options and coupon codes. He was polite an friendly and kept me updated on the progress of the work. More
December 22, 2020
Super helpful, very informative and great attention to detail! I have a lot of trust in the Acura dealership staff and we appreciate knowing our vehicle is being serviced in the best hands detail! I have a lot of trust in the Acura dealership staff and we appreciate knowing our vehicle is being serviced in the best hands More
December 18, 2020
Thank you for finding and fixing my issue with my noise that was coming for my dash. I had gone to the weir canyon Acura dealership 4x and they not only told me they heard the noise, they could never find that was coming for my dash. I had gone to the weir canyon Acura dealership 4x and they not only told me they heard the noise, they could never find the issue. They recommended a fix that cost me more money and headache. After my experience with your dealership and service, I am finally happy with my new car. You will be our primary auto service for my car for any future fixes. thank you so much! More
December 18, 2020
Great service and support. Good quality work was done. The racks and trailer hitch look great. My loaner car was ready when I arrived, which made for a fast transaction The racks and trailer hitch look great. My loaner car was ready when I arrived, which made for a fast transaction More
December 18, 2020
Appreciate the professional service! The coffee machine was a nice bonus! Also I was not expecting you to have new car washed but it was nice and clean when I picked it up. Thank you. was a nice bonus! Also I was not expecting you to have new car washed but it was nice and clean when I picked it up. Thank you. More
Dealership Inventory (281 Vehicles)

