Saul Roman | Page 40

Sal the head mechanic did a wonderful job figuring out the issue with my Acura that another dealership couldn't figure out. My car runs smooth. I came back for my regular maintenance and enjoyed the video the issue with my Acura that another dealership couldn't figure out. My car runs smooth. I came back for my regular maintenance and enjoyed the video they sent, so I could see my car for myself. Saul the service rep did a great job. Im happy I took my car here. More

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The service department was great. Loved the constant updates and providing video of the whole process. The whole process from start to finish was great. updates and providing video of the whole process. The whole process from start to finish was great. More

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They have good intentions but you should check your car after service to confirm they did everything. I'm probably too picky but I usually find something they need to address. This time it was tire pressu after service to confirm they did everything. I'm probably too picky but I usually find something they need to address. This time it was tire pressure that I said to inflate to 35 lbs. When I picked up the car the front tires were 35 lbs but the back was 32 lbs. I turned around and went back to get it corrected. More

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Saul was very professional he did not try to sell me anything in my opinion an honest person would be returning to Mission viejo Acura for my car need repairs anything in my opinion an honest person would be returning to Mission viejo Acura for my car need repairs More

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Saul was very attentive and helpful. Made me feel right at home. Saul kept me informed the whole way through. I was offered coffee too which was extremely helpful :) at home. Saul kept me informed the whole way through. I was offered coffee too which was extremely helpful :) More

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Saul is a great service professional. He is friendly, thorough, responsive and efficient. He has an amazing memory and a strong customer service demeanor. He also seems to be very trustworthy, which is k thorough, responsive and efficient. He has an amazing memory and a strong customer service demeanor. He also seems to be very trustworthy, which is key in selecting with whom I want to do business. More

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Excellent dealership with knowledgeable and customer focused professionals. I took my brand new Acura TLX in for a couple of minor service issues and the work was done well and the vehicle was ready in focused professionals. I took my brand new Acura TLX in for a couple of minor service issues and the work was done well and the vehicle was ready in a very short time. Saul did a good job of keeping me informed as to when the car was ready and when I picked it up I was told what they did to service the vehicle. More

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Helpful and honest service work. Loved the video of my oil change and tire rotation. Will come back for service for both my TLX and my husband's RDX. oil change and tire rotation. Will come back for service for both my TLX and my husband's RDX. More

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I’ve been going to this dealership since I purchased my RDX eight years ago. The people are always professional and courteous, especially Saul Roman. RDX eight years ago. The people are always professional and courteous, especially Saul Roman. More

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Kudos to whoever came up with the live video of maintenance check for customers. This is great. No more wondering if there was a complete inspection. Saul Ramon was friendly and professional. This maintenance check for customers. This is great. No more wondering if there was a complete inspection. Saul Ramon was friendly and professional. This is my fifth MDX and I can say the best service I have experienced!!! More

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