Scot Shandler | Page 2

Good experience, knowledge staff, and met my desire to upgrade and trade in value was fair. upgrade and trade in value was fair. More

by dave.wood Verified Customer Verified Customer

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I purchased a used 2017 GMC Yukon XL and an extended warranty, which was to cover a suspect transmission, which, in turn, did fail. I had it towed to the dealership, only to be told that parts were goin warranty, which was to cover a suspect transmission, which, in turn, did fail. I had it towed to the dealership, only to be told that parts were going to be difficult to obtain. This forced me to make the decision to trade it in for another vehicle, utilizing an exorbitant down payment, which I was told was "spending my kids' inheritance". The low trade in value coupled with the inflated purchase price of the replacement vehicle were due to what I was told: "used car prices are all over the place". I asked how the Yukon was doing, to which I was told: "it is still putting out a lot of smoke". That Yukon is currently being displayed on the lot for $25000; my trade in value was $18000. I have purchased several vehicles from this dealership over decades and feel that I have experienced such a disservice in this instance, especially when told leases were not worth it, pushing me into used car purchases and thus, higher profits for the dealership and the salesperson. More

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It was very quick and smooth paperwork, very cool customer service , thank you guys for professional assistance 👍🏻 customer service , thank you guys for professional assistance 👍🏻 More

by mikheil2007 Verified Customer Verified Customer

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Service advisers are always friendly and helpful. The mechanics have always done a good job on our vehicles. The mechanics have always done a good job on our vehicles. More

by c.l.lowe Verified Customer Verified Customer

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Mike answered all my questions and was very helpful with finding a vehicle that fit my needs. finding a vehicle that fit my needs. More

by Evansmc1 Verified Customer Verified Customer

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The personnel their always make me feel like I’m part of the family. They are the best. the family. They are the best. More

by BGlennRN Verified Customer Verified Customer

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Great experience from the moment I walked in. Everyone was very friendly and took the time to answer all my questions. Seamless process. Everyone was very friendly and took the time to answer all my questions. Seamless process. More

by disneymagicx5 Verified Customer Verified Customer

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Service at Brian Hoskins Ford is always a pleasant experience. They keep you informed of what needs to be done, what the costs will be and complete everything as promised. experience. They keep you informed of what needs to be done, what the costs will be and complete everything as promised. More

by STORTI22 Verified Customer Verified Customer

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Very helpful and patient with the purchase process. Test drove multiple cars and discussed many different options. Couldn't be happier with the sales rep, financing rep and management I interacted wi Test drove multiple cars and discussed many different options. Couldn't be happier with the sales rep, financing rep and management I interacted with. Another excellent experience at Brian Hoskins Ford. Will always come here first when needing a new or used car !! Thanks again for an awesome experience !! More

by davidchrinak Verified Customer Verified Customer

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Both service and sales are very helpful, friendly and courteous. My husband loves their fresh baked cookies courteous. My husband loves their fresh baked cookies More

by Angelfish3 Verified Customer Verified Customer

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