Scott Allen | Page 23

Un happy with wait From start to finish, it took almost 3.25 hours to sign and purchase our vehicle. I understand that there are busy days but waiting this long to spe From start to finish, it took almost 3.25 hours to sign and purchase our vehicle. I understand that there are busy days but waiting this long to speak with a finance rep is out of the question. We live the vehicle but we’re pretty dissatisfied with the overall experience. More

by pjf5 Verified Customer Verified Customer

Report | Print

Fast and easy! My wife looked at the Odessa van on Wednesday and we drove one home on Thursday. The car was delivered in a great condition! All aspects of the buying My wife looked at the Odessa van on Wednesday and we drove one home on Thursday. The car was delivered in a great condition! All aspects of the buying experience, pricing, and people were great. My third new Honda from Basney and I'll be back ! More

by marfry53 Verified Customer Verified Customer

Report | Print

Fast and no nonsense In at 8:30 am and out by 11:00 am, the salesman was efficient and helpful. Best experience buying a car I’ve ever had. In at 8:30 am and out by 11:00 am, the salesman was efficient and helpful. Best experience buying a car I’ve ever had. More

Report | Print

Great customer service! They were all super friendly and we never felt pressured into anything! Very helpful and helped us to understand exactly what the process was and what They were all super friendly and we never felt pressured into anything! Very helpful and helped us to understand exactly what the process was and what we could expect. More

Report | Print

Right Price Scott worked hard to meet our requirements and he succeeded! We were talking with two other dealers, but Basney beat them in pricing. We know the deal Scott worked hard to meet our requirements and he succeeded! We were talking with two other dealers, but Basney beat them in pricing. We know the dealership needs to make a profit, but we have to work with what we can afford. More

Report | Print

Greatest experience yet! This is a great dealership! I appreciated the honesty and helpfulness of all staff I encountered. They made the car buying process easy and stress fre This is a great dealership! I appreciated the honesty and helpfulness of all staff I encountered. They made the car buying process easy and stress free. After I got home I noticed a scuff and they got it right out the next day! Definitely will be returning for all car maintenance and my next purchase! More

Report | Print

Got exactly what I wanted in the end I went to Basney for a new car because my son has leased his last 2 cars and had great service and great cars. Also, the Basney name has been around f I went to Basney for a new car because my son has leased his last 2 cars and had great service and great cars. Also, the Basney name has been around for a long time and I trust them. I was a little frustrated after my visit; I told the sales person that I wanted a new CRV and he spent our entire time together trying to sell me a used CRV. He never even showed me a new one. After I left, another salesman called me and said that he wasn’t happy with the way things went. He asked me to come back and he would make sure that I got a new CRV to test drive and keep over night. I instantly fell in love and bought that car. The moral of the story - Basney will work with you to make sure you get what you want. I will definitely go back! More

by malmzeese Verified Customer Verified Customer

Report | Print

New van We have been going to Basney for 6 years now and just like our van so much and go back to friendly and knowledgeable service. We have been going to Basney for 6 years now and just like our van so much and go back to friendly and knowledgeable service. More

by nate5977 Verified Customer Verified Customer

Report | Print

Awesome!!! Great dealership from Leslie to Scott. It was low pressure and EXACTLY how I want to buy a car. This was BY FAR the best experience I've ever had. I w Great dealership from Leslie to Scott. It was low pressure and EXACTLY how I want to buy a car. This was BY FAR the best experience I've ever had. I will recommend this dealership to anyone!! Thanks so much! More

Report | Print

Great service I went in and they immediately greeted me at the door and asked if they could help with something. I told them a specific salesman I wanted and pointe I went in and they immediately greeted me at the door and asked if they could help with something. I told them a specific salesman I wanted and pointed me in the right direction. They treated me like family. More

by Haricy Verified Customer Verified Customer

Report | Print