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Scott Barrier
Scott Barrier | Page 37
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
644 Reviews
Dealership Experience
35 yrs, 6 mos
Industry Experience
42 yrs, 5 mos
644 Reviews of Scott Barrier
January 24, 2021
This service center seems to re-examine their processes to try to make it better to to make the customer service better. They are efficient in their intake process and get me in and out quickly. They are f to try to make it better to to make the customer service better. They are efficient in their intake process and get me in and out quickly. They are friendly and listen to what I say. Some of them know me by name. I have been in a couple of times and was not charged for a minor service because I am a loyal customer! I have never been disappointed coming here. More
by alee789
Verified CustomerOther Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers , Maggie Colan
January 19, 2021
I have purchased many cars from Metro, but working with Jim Greenfield and Chris Lombardo was one of, if not the most pleasant car buying experiences I have had. Jim had a super calm, no-pressure approach Jim Greenfield and Chris Lombardo was one of, if not the most pleasant car buying experiences I have had. Jim had a super calm, no-pressure approach to sales and he was very knowledgeable about the cars I was interested in. Both Chris and Jim were very helpful throughout the car buying process and dealt with me fairly and with respect. It was a pleasure working with both of them. More
by Mtucker7
Other Employees Tagged: Jim Greenfield, Joe Rogers
January 06, 2021
I have always used Metro since I have been leasing Toyota’s. I travel from the east side, so you know that I like the service. They are fast and efficient Toyota’s. I travel from the east side, so you know that I like the service. They are fast and efficient More
by MARGETRESSLER
Other Employees Tagged: Sarah Byrne
January 05, 2021
Always prompt, courteous and professional. I always appreciate this well-run dealership. I look forward to doing business with Metro Toyota in the future as well. appreciate this well-run dealership. I look forward to doing business with Metro Toyota in the future as well. More
by Tim
January 05, 2021
Everyone is always friendly and helpful. Facility is always clean. Nice to have coffee and danish on hand. Service work is done professionally. Nice to fish fish tank in waiting room. always clean. Nice to have coffee and danish on hand. Service work is done professionally. Nice to fish fish tank in waiting room. More
by NSPOTTS
Other Employees Tagged: Sarah Byrne, Maggie Colan
December 27, 2020
Poor service car was not test driven, sales personal was dismissive of concerns, back door not closed properly which is how i knew car had not been test driven. Repaired tire still leaking air went someplac dismissive of concerns, back door not closed properly which is how i knew car had not been test driven. Repaired tire still leaking air went someplace else for repair. More
by benmarstiles
Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan, Chris Shillinger
December 16, 2020
Friendly, and Professional. It is my pleasure to be part of Toyota family. Definitely, prices are higher than other places and it could be at price match deal or at least close to. of Toyota family. Definitely, prices are higher than other places and it could be at price match deal or at least close to. More
by MARTINEZWANDA0424
Other Employees Tagged: Sarah Byrne, Maggie Colan
December 15, 2020
Always a pleasure working with Sam as his knowledge and professionalism shine. I’m always treated with respect and care throughout the whole dealership including service. Thanks to Jeremy in finance as wel professionalism shine. I’m always treated with respect and care throughout the whole dealership including service. Thanks to Jeremy in finance as well as he makes the process easy. More
by Riccardi1
Other Employees Tagged: Jeremy McClish, Sam Ibrahim, Dominic Theodore, Joe Rogers , Maggie Colan
December 03, 2020
My last experience was not pleasant. I felt I was rushed. I had booked my oil change in advance . I was never told my cabin filter was dirty, I needed new tires, and I needed new windshield wipers. My husban I had booked my oil change in advance . I was never told my cabin filter was dirty, I needed new tires, and I needed new windshield wipers. My husband and I are still working on these issues ourselves with snow at hand. More
by light2013
Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers , Chris Shillinger
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